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“Great Place, Great Value” 5 of 5 stars
Review of Holiday Inn Wilmington

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Holiday Inn Wilmington
3.0 of 5 Hotel   |   5032 Market Street, Wilmington, NC 28405   |  
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Ranked #13 of 44 Hotels in Wilmington
Charlotte
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great Place, Great Value”
5 of 5 stars Reviewed August 28, 2014

Clean, comfortable room, WIFI and breakfast. Front Desk staff was courteous and helpful. Hotel is located for easy access to everything - airport, beach, riverfront and historic area. Will definitely go back.

Room Tip: Rooms on upper floors are quieter. There is a bar in the lobby which connects to 1st floor rooms.
See more room tips
  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review, September 3, 2014
Jim J,

Thank you very much for this kind review about your recent experience at the Holiday Inn Wilmington hotel. We are so glad to hear that you enjoy our close proximity to Wrightsville Beach, historic downtown and the airport. We appreciate the kind words about our comfortable rooms, free WiFi and breakfast selection. Please come back to see us again soon!

Sincerely,
Holiday Inn Wilmington Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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50 reviews from our community

Traveler rating
    27
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    2
    3
    1
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13
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Raleigh, North Carolina
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 24, 2014

We enjoyed our stay, the hotel appears to be recently remodeled and in good condition. Its located on a busy street that routes traffic between the riverfront downtown and the beach. Its centralized location allows for easy access to both tourist locations. The hotel offers breakfast and Internet access. It is important to check your rate details. Breakfast is only included with certain rates. was worthwhile for us to upgrade to a slightly higher rate that included breakfast for two. The staff was also very helpful. We had no issues and would stay again. There are also a lot of restaurant options nearby.

Room Tip: add breakfast option
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  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review, August 27, 2014
jojobnc,

Thank you for this kind review! We truly appreciate the compliments about our newly renovated guest rooms, convenient location and helpful team. We are pleased to hear that you enjoyed our "Best for Breakfast" package which includes breakfast in the room rate. We hope you had a wonderful time exploring Wilmington and that you will be back to see us again soon!

Sincerely,
Holiday Inn Wilmington Management Team
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Raleigh, North Carolina
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 24, 2014

I wanted to come to the beach with a friend for an overnight but didn't want to spend $300/night to be on the beach. We opted for this very nice hotel! The front-desk staff is EXTREMELY helpful, it is very clean and quiet, and the breakfast is WONDERFUL!

Room Tip: First floor suites at the back of hotel!
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  • Stayed August 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review, August 27, 2014
Annie B,

Thank you very much for choosing the Holiday Inn for your recent mini vacation in Wilmington, North Carolina. We are so glad to hear that you and your friend enjoyed your stay and appreciate the kind words about our helpful team, clean rooms and quiet atmosphere. We hope you enjoyed our central location - half way between Wrightsville Beach and historic downtown. Thanks again for all of your time. We look forward to seeing you again soon!

Sincerely,
Holiday Inn Wilmington Management Team
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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 13, 2014

Our stay at this hotel was good. There were some pros and cons. Pros: The beds were comfortable and the rooms clean. The breakfast was fantastic and we had a great selection to pick from that everyone liked. The staff was friendly and hospitable. The location was good and not that far from seeing the sites of Wilmington. Cons: We had a lot of noise outside our room at various points of the night. There is a lot of traffic around the hotel. Overall, we felt our stay was worth the value with touring the sites around Wilmington.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review, August 19, 2014
Travelgurumn,
A special thanks to you and your family for choosing to stay with us at the Holiday Inn hotel in Wilmington, North Carolina. We are glad to hear that you enjoyed your stay and appreciate the kind words about our comfortable beds, clean rooms and fantastic breakfast selection. Our goal is to provide a quiet atmosphere for each and every hotel guest, so we apologize for the noise that you experienced on this particular visit. In the future, please reach out to our front desk team right away with any noise concerns. We will do our best to resolve the problem immediately. Thanks again for all of your time. We hope to see you again soon!
Sincerely,
Holiday Inn Wilmington Management Team
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Wilmington, North Carolina
Top Contributor
110 reviews 110 reviews
21 hotel reviews
Reviews in 38 cities Reviews in 38 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed August 8, 2014 via mobile

The hotel is conveniently located in the city. Very close to the shopping district and a few miles away from the beach. Front desk people were hospitable. Rooms are average in cleanliness and can definitely use some renovation. Housekeeping missed a few things when cleaning the room.

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review, August 12, 2014
walid m,

Thank you for your review. It is great to hear that you were able to enjoy our close proximity to both Wrightsville beach and historic downtown during your stay! We recently completed extensive renovations to offer travelers a fresh, new look and the very best Holiday Inn amenities. We are disappointed to hear that you were not completely satisfied with your guest room and appreciate you bringing this concern to our attention. We hope that you will stay with us again in the future so that we can provide the clean, comfortable accommodations that our team works hard to provide each and every hotel guest. Thanks again for all of your time and feedback!

Sincerely,
Holiday Inn Wilmington Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flanders, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 7, 2014

I was on the road for a long day of driving. I wasn't exactly sure where I would be spending the night. I actually had called the Days Inn (which happens to be next door) but thought it looked a bit shady. So I decided to pop in to the Holiday Inn and see if they would have a room available for me. The gentleman who checked me in at the front counter was very polite, giving me some tips and advice on the property such as when the pool and bar would close. They also gave me a coupon for a free drink at the hotel bar. I am not one to frequent hotel bars, especially by myself, but who am I to turn down a free drink? Turns out to be a brilliant promotion on their part, because who can really only have 1 drink...if the atmosphere is right? I wound up having a wonderful time down at the bar. Once I made it to my room I was very happy with the size of everything (the room, the bed, the tub) and the cleanliness of everything. My only 2 complaints (and they are minor) are that the bed pillows are waaay too soft for good sleep. And the housekeeping service was knocking on my door as of 9:30AM to see if I had checked out...even though check-out isn't until 11AM AND I had the DO NOT DISTURB sign on my door. They ended up knocking 3 times before 11. That was annoying. But food was great, service was great, room was great. I would highly recommend this property!!

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review, August 12, 2014
chipzie,
Thank you very much for recommending the Holiday Inn Wilmington to fellow travelers! We are absolutely delighted to hear that you enjoyed your stay and appreciate the kind words about our friendly team, spacious guest rooms and clean hotel. We are truly sorry for the inconvenience that you experienced in the morning and appreciate you bringing this concern to our attention. We have shared this review with our team to ensure that guests are not interrupted when the Do Not Disturb sign is placed on the door. Thanks again for all of your time and feedback. We look forward to seeing you again in the future!
Sincerely,
Holiday Inn Wilmington Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Augustine, Florida
Top Contributor
190 reviews 190 reviews
39 hotel reviews
Reviews in 72 cities Reviews in 72 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed August 4, 2014

One night business stay and found this place to be quite comfortable. Friendly staff at check in and a nice welcome letter from the manager offering bonus points for filling out their survey. The place had a little bar area which is always nice. Room was comfortable and clean, I would definitely stay here again.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review, August 19, 2014
cwbunger32,
Thank you very much for choosing the Holiday Inn for your business trip to Wilmington, NC! It is great to hear that you had a chance to enjoy a few drinks at the bar located on site! We cannot thank you enough for recommending our comfortable accommodations and clean rooms to fellow travelers. Thank you for taking the time to fill out the IHG Brand Survey after your stay. We appreciate it and hope to see you again soon!
Sincerely,
Holiday Inn Wilmington Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Wilmington

Address: 5032 Market Street, Wilmington, NC 28405
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Wilmington
#14 Business Hotel in Wilmington
#15 Family Hotel in Wilmington
#15 Romantic Hotel in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Wilmington 3*
Number of rooms: 124
Official Description (provided by the hotel):
Welcome to the Holiday Inn Wilmington.Minutes from historic downtown or the beach, travelers appreciate the full-service hotel that is ideal for the business and leisure traveler to the Cape Fear Coast. Located 15 miles from the Wilmington International Airport , Holiday Inn Wilmington offers complimentary shuttle service. We are conveniently located off of the Highway 17 Business exit. Holiday Inn Wilmington will help you maintain your exercise regimen in our fitness center. Swim year round in our indoor pool or relax in our hot tub. Catch up on work in our business center. The Savoy Grill serves breakfast and dinner daily. The Savoy Grill is ideal for Cape Fear Cuisine. Unwind with our nightly drink specials or, for your convenience, we offer in-room dining. Our event space and outstanding service marks Holiday Inn Wilmington the place to meet.Our sales department will coordinate every detail of your event, making us the favorite for wedding, conference, banquet, military, reunion and convention planners. Businesses near the hotel: Corning, PPD,GE, UNCW, Miller MotteAttractions near the hotel:Wrightsville Beach, UNCW, Cape Fear Community College, Fort Fisher, Carolina Beach, Historic Downtown Wilmington. The Wilmington Holiday Inn - everything you expect and much more. ... more   less 
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Also Known As:
Holiday Inn Wilmington Hotel Wilmington
Wilmington Holiday Inn

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