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“Our disgusting stay in your hotel..” 1 of 5 stars
Review of Baymont Inn & Suites Wilmington

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Baymont Inn & Suites Wilmington
2.0 of 5 Hotel   |   306 South College Road, Wilmington, NC 28403   |  
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Ranked #28 of 43 Hotels in Wilmington
Belton
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Our disgusting stay in your hotel..”
1 of 5 stars Reviewed June 11, 2013

Your hotel is dirty, shabby, smelly, and overall in poor shape.Pillows were like sleeping on bits of nothing. Bought my own comet. Bathroon was disgusting. mold., floor, and carpet, were beyond dirty. Rude male employee when I complained. Best part was, 2 men urinating in the outside shower, in front of my kids, and spitting there tobacco every where. Called the G.M. and told him all of this, and he hung up on me. Yes sir, hated our stay in wilmington, hated the Baymont even worse. Sad fact, all hotels were full because of local graduations.

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Baymont Inn & Suites Wilmington, responded to this review, June 27, 2013
We deeply apologize to you for any inconvenience at our hotel. I must tell you that your experience is not one that happens very often and we try very hard to assure our guests have a great stay. We truly do care about our guests and are very sorry that you were unhappy. We wish you safe travels and hope that you have a wonderful summer. Again, our sincere apologies.
The Baymont Inn Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Additional Information about Baymont Inn & Suites Wilmington

Address: 306 South College Road, Wilmington, NC 28403
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 43 Hotels in Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Wilmington 2*
Number of rooms: 134
Official Description (provided by the hotel):
Formerly the Fairfield Inn by Marriott. ... more   less 
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Also Known As:
Baymont Inn & Suites Wilmington Hotel Wilmington
Baymont Inn And Suites Wilmington
Baymont Inn Wilmington
Wilmington Baymont Inn

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