We came to visit relatives here in North Carolina and decided to stay at the Comfort Suites on Market Street because I stay at the Comfort line hotels all the time during business trips. I've always had a good experience and know what to expect staying in these hotels. This one did not live up to expectations. We rented two rooms right next to each other, rooms 304 and 306. When we first walked in the room there was a strong mildew smell much like an old rundown hotel. The drapes were falling off the curtain rod on both windows. But the worst part was the bathroom. My wife called me into the bathroom about 3 A.M. the first night because there was a roach running around. I will say it was the only one we found during our 6 day stay. The tub drains in both rooms would drain so slow that you were standing in ankle deep water by the end of the shower. Room 306 was even worse, it would take 3 or 4 hours to fully drain. To top things off, I took my wedding ring off and forgot it on the night stand. About an hour or two later, I realized I never put it back on and called the hotel. We've been told that they didn't find anything and that their cleaning ladies are very trustworthy (apparently not). The manager did go up and move the night stand and they are checking the linens but I'm sure it will not turn up since it WAS ON THE NIGHT STAND. Anyways everything was not all bad. The staff was very friendly and always willing to help. I would recommend that if you stay in Wilmington, go to the newer Comfort Suites in Leland on Highway 17. It is only a 10 or 15 minute drive from this one. There are also Sleep and Mainstay on Market Street right down the road that look much newer.
- Official Description (provided by the hotel):
- Traveling to the Wilmington area will be made more convenient by making the Comfort Suites hotel your home away from home. The employees of this wonderful North Carolina property look forward to serving you during your stay. Guests will enjoy full-service amenities at this all-suite property, such as free local calls, free USA Today, free coffee and tea, and a free full hot breakfast bar, which includes sausage, eggs, grits, Belgian waffles, hot and cold cereals, pastries, fresh fruit and much more! ... more less
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- Also Known As:
- Comfort Hotel Wilmington
- Wilmington Comfort Suites
- Comfort Suites Wilmington