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“My fav hotel in Wilmington” 5 of 5 stars
Review of Wingate by Wyndham Wilmington

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Wingate by Wyndham Wilmington
2.5 of 5 Hotel   |   5126 Market Street, Wilmington, NC 28405   |  
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Ranked #6 of 43 Hotels in Wilmington
S.P.N.C.
Top Contributor
72 reviews 72 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
67 helpful votes 67 helpful votes
“My fav hotel in Wilmington”
5 of 5 stars Reviewed August 9, 2010

We go to wilmington fairly often to shop and get away. We stay over night on Saturday usually. During the summer/beach season it can be hard to get a room so we always book before we go. This time we booked vis Hotels.com on Sat morning and headed out. On our last trip we had a very bad experience at a neighboring hotel so we picked Wyndam as a nice place. When we went to check in...problem! They did not get our reservation from Hotels.com The girl at the desk (Courtney) was very busy and alone so it took a long time to get the whole mess fixed. -We wound up paying the hotel at the counter and then going to our room and calling Hotels.com and canceled our reservation thru them. (This took 2 calls and being on hold for over 30 min on our cell). But the room was worth our trouble. A frig and microwave,nice clean room and spa-style linens,lots of pillows and comfy bed. Nice and quiet. Great breakfast. Nice (small) pool.For us there will never be another hotel in Wilmington for us...the best in Wilmington by far.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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699 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Utrecht, The Netherlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed July 23, 2010

Stayed here for one night after visiting friends in Wilmington. The rooms are spacious and comfortable. Breakfast was good. And they offer free transportation to the airport. Overall experience: good.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Omaha, Nebraska
1 review
1 of 5 stars Reviewed June 15, 2010

The stay at this hotel was satisfactory for the first three nights. However, the fourth night, around 11:00 pm, we turned on the light after watching a movie and saw a 2-3 in cockroach (not including antennas) running around on the wall near the headboards and lamps. We went down to the front desk to complain, and simply were told that we could switch rooms if we wanted, and that they "spray for water bugs". So, we packed up our things, hoping we weren't carrying any extra "passengers" with us, and checked out. The night staff was quite apologetic and didn't act as if this has happened before. The next day, we returned to speak with the manager as the night staff asked us to do, but he simply replied that they do not have cockroaches, as if we didn't know what we were talking about. We did not have to pay for that night, which was good, but the unfriendliness of the staff and the manager's disbelief in our story made me feel like he didn't care enough about the customer's satisfaction. I would not stay there again.

  • Stayed June 2010, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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San Diego
1 review
3 of 5 stars Reviewed June 10, 2010

There are a few pros and a few cons. I'll list them below.

Pros:
1. beds were comfortable.
2. rooms were spacious
3. refrigerator, coffee maker, shampoo, lotion, tissues
4. They have a covered entrance, so if it's raining, most of your party does not have to get wet.
5. Others staying at the hotel seemed "professional".

Cons:
1. exercise room was too small and the equipment was in poor condition. The treadmill had no "safety cord", and there was a cornered wall inches behind it; and the exercise bike was broken, there was no knob to move the seat forward.
2. When we got into our room, we noticed a strange smell. It smelled like there was mold in the A/C. Not too pleasant, but we got used to it and none of us had an allergic reaction.
3. The WiFi was SLOW-Fi. Horrible. Even in their business center.
4. The drapes did NOT block out the street lights. Isn't that critical for travelers?
5. They seemed to have only one person watching the front desk, and at times, that person wasn't there. We called to arrange a wake up call, and there was no answer.
6. Their lobby concierge computer, which provides printed maps, etc., was broken. The front desk offered verbal instructions, which would have gotten anyone lost. We ended up 30-45 minutes late to the airport. They should have provided us with a written & printed map.
7. They had no breakfast items or snacks until 6:00 a.m.
8. No bell hop.
9. TOO MUCH MONEY. $75 would have been reasonable. $130 w/tax was highway robbery.

  • Stayed May 2010, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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middletown new york
1 review
4 of 5 stars Reviewed April 8, 2010

love it will go back again, and again , GREAT staff and bonus on the great breakfast..

  • Stayed April 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ontario, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed March 20, 2010

We stayed at the Wingate in Wilmington for 6 nights and never ONCE got a smile or the time of day from the staff! Very unfriendly right from the check in!!! Was told not to bother to come to fhe front desk for extra wash clothes, that I had to look for a cleaning lady to get one. They just seemed very mean spirted and disgruntled!! ALL of them! Had a huge (looked like blood stain...probably was ketchup) all over the wall in our room upon arrival. Had to leave a note for the cleaning staff to clean, which they did. Duh! They didn't see that BEFORE we checked in? The breakfast was typical...the girls were too busy talking on their cell phones to clean up the tables or counter where the food was. Was displeased that there wasn't even a bench outside to sit on and enjoy the sun! Clean enough but, wouldn't ever stay again because of the unfriendly staff!

  • Stayed March 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Top Contributor
206 reviews 206 reviews
62 hotel reviews
Reviews in 89 cities Reviews in 89 cities
323 helpful votes 323 helpful votes
4 of 5 stars Reviewed February 2, 2010

my DH and I stayed one night here on our way back from Florida. The hotel is very easy to get to. I was impressed with how new and clean everything looked. Our room was nice but the tv did not work. We did not want to change rooms but the front desk did send someone to try to fix it while we were at dinner. They didnt fix it but that was ok. They do have free internet but it was very slow for watching any videos online. The hottub was nice as was the breakfast. The pool was closed for the season. I agree that the walls are not as insulated as they should be. We travel with a white noise generator so we didnt have any trouble sleeping once we turned it on.

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Wingate by Wyndham Wilmington

Address: 5126 Market Street, Wilmington, NC 28405
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Wilmington
#5 Family Hotel in Wilmington
#10 Business Hotel in Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Wilmington 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Wingate By Wyndham Hotel Wilmington
Wingate Hotel Wilmington
Wyndham Wilmington
Wilmington Wyndham

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