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“Great for long term stay.” 4 of 5 stars
Review of Staybridge Suites Wilmington East

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Staybridge Suites Wilmington East
3.0 of 5 Hotel   |   5010 New Centre Drive, Wilmington, NC 28403   |  
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Ranked #2 of 44 Hotels in Wilmington
Certificate of Excellence 2014
Las Vegas, Nevada
1 review
11 helpful votes 11 helpful votes
“Great for long term stay.”
4 of 5 stars Reviewed August 12, 2014 via mobile

This hotel has good service and great amenities such as managers reception, free guest laundry, and indoor saltwater pool. It's conveniently located near shopping and dining. We would stay here again and highly recommend this hotel.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle K, Guest Relations Manager at Staybridge Suites Wilmington East, responded to this review, August 20, 2014
Drnuclear,

Thank you very much for recommending the Staybridge Suites Wilmington to fellow travelers! We appreciate the compliments about our customer service, unique amenities, complimentary meals and indoor saltwater pool. We hope you had a wonderful time in Wilmington and look forward to seeing you again in the future!
Sincerely,
Staybridge Suites Wilmington Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

317 reviews from our community

Traveler rating
    237
    55
    15
    5
    5
See reviews for
147
48
11
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Arnoldsburg, West Virginia
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 12, 2014

The hotel provides so much value. The staff is very friendly and always making an effort to make your stay the best possible. It is an easy ten minute drive to Wrightsville Beach. Thank you Kyle, Jason, and the entire staff.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle K, Guest Relations Manager at Staybridge Suites Wilmington East, responded to this review, August 19, 2014
Thank you, Frail2014, for taking the time to write this review! It is great to hear that you feel we offer a great value to hotel guests. We look forward to sharing this wonderful feedback with Kyle, Jayson and the rest of our team. We hope you had a great time visiting Wrightsville Beach and that you will come back to see us again soon!
Sincerely,
Staybridge Suites Wilmington Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Kentucky
Senior Contributor
26 reviews 26 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 10, 2014

My wife and I stayed here for 7 nights for our honeymoon at the end of July of this year. The staff were always kind, friendly, nice, and caring. They know how to make guests feel welcomed and right at home. They even called in the maintenance manager in on our last night there to fix something that was wrong in the room. The breakfast bar staff were very accommodating, letting us know when they restocked food on the bar. They truly cared about making sure we all had eaten to satisfy our body's need for food in the morning.

The only thing I would have to say that they could improve on is the pool. The pool was so murky that you could not see the bottom, which means that the chemical levels of the pool were not accurate. They have a complimentary guest laundry facility. All you have to provide to wash and dry your clothes are the chemicals and dryer sheets of your choice. Two of the washers were out of order, and were down to only one working.

I commend the staff at this hotel. They were simply awesome. Room 216 was a fantastic room. Housekeeping services are exceptional as well.

Those who worked the front desk staff were full of information about the area as well. Thanks for making our honeymoon a great trip to remember. The drive to the beach is a very short distance as well.

Room Tip: Room 216 was a great room. It was right off of the elevator. Good choice for those with a hard time...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle K, Guest Relations Manager at Staybridge Suites Wilmington East, responded to this review, August 14, 2014
Congratulations songwriterguy! We are so glad that you and your wife chose to stay with us at the Staybridge Suites for your honeymoon in Wilmington, North Carolina! We truly appreciate you taking the time to share such positive feedback about your stay with our team and fellow travelers. We hope you had an excellent time exploring popular Wilmington attractions
including Wrightsville Beach, historic downtown and the USS North Carolina. Our team is proud to offer hotel guests the only saltwater, indoor pool in Wilmington, North Carolina. We are truly sorry that it was not in top condition on this particular visit and hope you will come back to see us again soon so that you can enjoy the refreshing, relaxing poolside
experience that you and all of our guests deserve. Thanks again for all of your time and feedback!
Sincerely,
Staybridge Suites Wilmington Management Team
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Reidsville, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 7, 2014

First off, let me just say that this was a suprise trip for my little boy who turned 5... (a very big deal to him) and so I called EVERY day for like a week trying to make sure everything would be perfect. I was blown away at how genuinely NICE these people were! The room was beautiful, we had everything we needed, and even tho it rained, we had so much fun we decided to stay 2 more nights! Jayson, dude what can I say but wow...Everyone greeted me...Everyone made sure we had a good time. And chocolate milk!!!! CHOCOLATE MILK!!!!!!!! Ya'll are awesome!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle K, Guest Relations Manager at Staybridge Suites Wilmington East, responded to this review, August 12, 2014
Thank you, elizabeth r, for allowing our team to be part of this very special birthday celebration! It is so great to hear that you and your family enjoyed your stay! We are so glad that you were able to extend your stay in Wilmington and hope you had a chance to visit popular area attractions in between the rain showers. We appreciate all of this wonderful feedback and look forward to seeing you again in the future!

Sincerely,
Staybridge Wilmington Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 31, 2014

We have found this place to be very comfortable and clean, including the comfort of the beds and pillows. We stay here whenever we go to Wilmington. Staff is great - thank you Kyle, Daniel, and Dabney!

Room Tip: We haven't had a bad room, but loved the king suite.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle K, Guest Relations Manager at Staybridge Suites Wilmington East, responded to this review, August 6, 2014
Hi Vickilite,
Thank you very much for this kind review! We are absolutely delighted to hear that the Staybridge Suites is your favorite place to stay in Wilmington, North Carolina. We look forward to sharing this review with Kyle, Daniel, Dabney and the rest of our team. Thanks again for your time.
We hope to see you again soon!
Sincerely,
Staybridge Suites Wilmington Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
RALEIGH
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 29, 2014

The hotel was excellent, the employees were friendly and helpful. All questions we had were answered promptly and thoroughly. The dining area is very nice. The room was spacious for a studio and the bed was very comfortable. Thanks for a wonderful night.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle K, Guest Relations Manager at Staybridge Suites Wilmington East, responded to this review, July 31, 2014
Michael C,
Thank you very much for visiting us at the Staybridge Suites in Wilmington, North Carolina! Our goal is to provide a positive overall experience for each and every hotel guest so we are delighted to hear that you enjoyed our dining area, spacious rooms and comfortable beds. We appreciate the kind words about our friendly team and look forward to seeing you again in the
future!
Sincerely,
Staybridge Suites Wilmington Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 27, 2014

I stayed at the Staybridge Suites in Wilmington for 6 weeks. The employees were wonderful, especially Amanda, Gina and Kyle. They were always willing to drop whatever they were doing to help. Breakfast and dinner were good and convenient. The laundry and workout facilities were great and easily accessible. The hotel was clean and a good value.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle K, Guest Relations Manager at Staybridge Suites Wilmington East, responded to this review, July 30, 2014
Thank you, SARA T, for choosing the Staybridge Suites for your six week stay in Wilmington, North Carolina. We cannot thank you enough for recommending our complimentary meals, laundry facilities and on site fitness center to fellow travelers. We look forward to sharing all of this feedback with Amanda, Gina, Kyle and the rest of our team. We hope to see you again at the Staybridge Suites in Wilmington, NC!

Sincerely,
Staybridge Suites Wilmington Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Wilmington East

Address: 5010 New Centre Drive, Wilmington, NC 28403
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Wilmington
#4 Romantic Hotel in Wilmington
#8 Business Hotel in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Wilmington East 3*
Number of rooms: 93
Official Description (provided by the hotel):
At Staybridge Suites Wilmington, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the relaxing living room while watching movies or your favorite TV show. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet. Staybridge Suites Wilmington is within walking distance of many local favorite restaurants. For those guests that prefer to dine in , a fully stocked Bridge Mart provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream. Staybridge Suites Wilmington provides our guests a free fitness center and a comfortable place to do laundry in our guest laundry room. Much larger than the average hotel room and significantly more affordable than a corporate apartment, the Staybridge Suites is the perfect place for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the Staybridge Suites Wilmington does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, Staybridge Suites is the solution to your temporary housing needs. ... more   less 
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Also Known As:
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