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“Extremely friendly and helpful staff. Excellent breakfast buffet and beautiful lobby. Great central location. Close to everythin” 5 of 5 stars
Review of Fairfield Inn & Suites Wilmington / Wrightsville Beach

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Fairfield Inn & Suites Wilmington / Wrightsville Beach
2.5 of 5 Hotel   |   307 Eastwood Road, Wilmington, NC 28403   |  
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Ranked #15 of 43 hotels in Wilmington
Charlotte, North Carolina
1 review
“Extremely friendly and helpful staff. Excellent breakfast buffet and beautiful lobby. Great central location. Close to everythin”
5 of 5 stars Reviewed 2 days ago NEW via mobile

My family and I were in town for the Azalea festival. We thoroughly enjoyed our stay. Unbelievably friendly and helpful staff. Great space in our suite. Great breakfast. Great centrally located hotel. Beautiful lobby with fireplace. I highly recommend this hotel!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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160 people have reviewed this hotel

Traveler rating
    82
    48
    25
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

My family and I stayed here March 31st thru April 4. I don't usually stay in Fairfield Inns, but my preferred hotels were booked. At check in, my husband had to call out for one of the employees, who were playing around in the back, to come help him. The room was clean, but small. So, we upgraded to a suite. The first suite had hair in the bed, a stain on one of the pillowcases,and holes in the sheets. The second suite was fine. We did have to request fresh bedding for the sleeper sofa. There were no sheets in the room for the sleeper sofa and the extra blanket had several spots of something crusty on it. There were 5 of us staying in the suite and the hotel consistently gave us 3 big towels, 2 hand towels and 2 wash cloths. The reservation was for 5, I guess it was too much to ask for each of us to be given a set of towels. Many of the towels were stained, one looked to be stained with blood. Gross! Housekeeping was very friendly. The highlight of my stay came from the woman who maintained the breakfast area. She was very helpful and polite.

Stayed April 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Will L, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review, 5 days ago
Thank you for taking a moment to write a review of your recent experience. I'm very sorry for the problems that you experienced during your stay, our top priorities are customer service and room cleanliness. It certainly seems like we missed the mark in this instance and I absolutly want to offer you my sincere appologies. I have shared your message with the staff so that we can address these issues going forward. We hope that you will consider us again in the future as I can promise that we are a much better property than you have experienced. Thank you!

Will Lear, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

ive stayed here on business multiple times the last few months. For the price, its hard to beat a brand new hotel and clean rooms. Not a lot of dining options within walking distance, but the Buffalo Wild Wings, across the highway, is walkable and nice to have close by when i have to travel on Sundays during football season.

The staff has also been excellent. The guy that normally mans the front desk in the afternoon even remembered my name..

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
4 of 5 stars Reviewed 3 weeks ago

I was really impressed with the cleanliness of the entire property. I felt very welcomed because of the friendliness of the staff. I was cheerfully greeted by each staff member every time we met each other.

  • Stayed March 2014, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malestroit
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel rooms are large well appointed and clean and the staff are great.Daniel on reception was very friendly and helpful,he is the sort of employee who makes a stay great for the visitors.The hotel is also excellent value for money.

Room Tip: Top floor is excellent.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lewisville, North Carolina, United States
Top Contributor
57 reviews 57 reviews
4 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great, clean property equidistant from Wilmington or wrights ville beach.

We stayed with three families for the Wilmington marathon. Pool is nice and it's very close to Wrightsville beach.

Shopping is also close. Staff very friendly and beds comfortable. Recommend asking for room away from the road.

Stayed March 2014
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Grand Island, New York
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 10, 2014

Stayed two nights. Staff called the room to see if everything was satisfactory. Comfortable beds, clean room and helpful staff. Average continental breakfast. Would definitely stay here again. Minutes from the beach.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fairfield Inn & Suites Wilmington / Wrightsville Beach

Also Known As:
Fairfield Inn And Suites Wilmington / Wrightsville Beach
Fairfield Inn & Suites Wilmington / Wrightsville Beach Hotel Wilmington
Fairfield Inn & Suites Wilmington / Wrightsville Beach Hotel
Fairfield Inn Wilmington
Address: 307 Eastwood Road, Wilmington, NC 28403
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Wilmington
#14 Family Hotel in Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Wilmington / Wrightsville Beach 2.5*
Official Description (provided by the hotel):
Welcome to the brand new Fairfield Inn & Suites by Marriott. We strive to provide our guests with all the comfort and class that one has a right to expect from Marriott hotels. Our reputation relies upon excellence in cleanliness and guest service. We offer guest rooms with either one King-sized bed or two Queen-sized beds in addition to spacious suites with separate living, working, and sleeping areas. All rooms have 32” flat-screen televisions and the suites have i-Home music systems, mini-refrigerators, and microwave ovens. Every morning begins with our complimentary deluxe continental breakfast—featuring Jimmy Dean Breakfast Sandwiches, fresh coffee, and a variety of food/beverage options. When it comes to business travel, the Fairfield Inn & Suites Wilmington will always afford you an easy, comfortable trip. Our amenities are geared towards ensuring a world-class stay. Here’s how:Be Productive• Large, well-lit work area• Ergonomic desk & chair• Free wired and wireless Internet services• Free local phone calls• Business center with fax & copy service Be Comfortable• Complimentary 24-hour coffee & tea• Vending machines and Lobby Market offering snacks & beverages• Heated Indoor Pool and 24-hour Fitness Center• Same-day dry cleaning service• Individual room temperature control• In-room coffee maker, iron, hair dryer, & ironing board• Committed to a smoke-free policy• Conveniently located only minutes from the Wilmington International Airport, Wrightsville Beach, and Historic Downtown Wilmington.• The closest Marriott hotel to the University of North Carolina Wilmington. ... more   less 
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