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All 42 Wilmington hotels

Fairfield Inn & Suites Wilmington / Wrightsville Beach: Traveler Reviews

2.5 of 5
307 Eastwood Road, Wilmington, NC 28403
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Fairfield Inn & Suites Wilmington / Wrightsville Beach
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Ranked #12 of 42 hotels in Wilmington
Most recent review
5 of 5 stars Reviewed February 1, 2013
carraig Rockport, Texas
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121 reviews from our community

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Rockport, Texas
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Great Hotel”
5 of 5 stars Reviewed February 1, 2013

Honestly, the 2 week business trip didn't start well for the hotel. They had overbooked the King Suites we were promised and didn't have enough of them. Fortunately, they went WAY above and beyond to make it right and moved me to an appropriate room.

The King Suite was nice, a sitting room and bedroom with a TV in each, and was very clean. The internet was tested on speedtest.net at 2MB/sec and was pretty consistent throughout the stay.

Breakfast was okay, maybe a little substandard compared to other continental breakfasts, but the staff made up for it. I worked the night shift and slept through most of the breakfast periods, but they were still great about letting me get oatmeal, yogurt, and fruit. And the coffee was pretty good for hotel fare.

The business center was slightly above average. I am not a fan of hotels that claim to cater to businessmen but lock their computers down with third party programs that prevent full utilization of the computer. At this hotel, the computers are locked down but they still worked fine for what I needed. The only problem was that they have a scanner, I needed a scanner, but theirs doesn't work with the locked down computer program. Knowing how much the operations manager wants this to be a stellar hotel, I'm sure she will ensure this issue is fixed. If not, I will note as much on my next stay.

I didn't use the workout room or the pool but my coworkers liked the workout room. The workout room looks into the pool area which could be a good or bad thing, depending on your tastes and who happens to be in the pool at a given time.

Overall a pleasant stay and I would recommend this hotel.

Room Tip: The King Suites are worth paying the extra over the standard rooms.
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask carraig about Fairfield Inn & Suites Wilmington / Wrightsville Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
February 7, 2013
Thanks so much for taking the time to fill out a survey. We are pleased that you enjoyed your stay here at the Fairfield Inn & Suites Wilmington/Wrightsville Beach. Good people serving good people is an unbeatable situation, here’s looking forward to seeing you again soon.
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Roanoke, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Outstanding customer service!”
5 of 5 stars Reviewed January 5, 2013

In December, I reserved 2 connecting suites for my sister so she could have Christmas with her only grandchild. The staff, prior to her arrival, was very helpful in helping me understand exactly what the suites's amenities were and what rooms to reserve to be sure they connected. On the day of their arrival, the baby was sick and they needed a room way before check-in time. The hotel put them in a room and made them comfortable until their suites were ready. They were thrilled with this hotel in all aspects: space in the suites, cleanliness, the indoor heated pool, and especially the CUSTOMER SERVICE. They had such a terrific time! This trip was my Christmas gift to my sister, and it could not have been nicer, thanks to the staff. Will definitely stay here again!

Room Tip: If you need to have connecting rooms, the king suites connect to the queen suites with sofabed...per...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask robzmom93 about Fairfield Inn & Suites Wilmington / Wrightsville Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
January 8, 2013
Thanks for your kind words in your review. I am so glad that you enjoyed your stay with us. We have one goal and that is to provide great customer service to every guest that stays at the Fairfield Inn Wilmington. We look forward to serving you in the future.
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Outer Banks, NC
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Very nice room at a great price”
5 of 5 stars Reviewed November 23, 2012

I travel to Wilmington often and was staying at this hotel for the first time. I was very pleased with what I got for my money.

The hotel looks brand new and the room was nice and clean. Front desk service was friendly, fast and efficient.

I took advantage of the free continental breakfast which had a lot of choices including some hot food.

No big deal, but FYI, the hotel is located on a busy road and the parking lot exits directly to the road with no traffic light. A left turn out of the parking lot took a while.

When I am in the area, I will stay here again.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask obxninja about Fairfield Inn & Suites Wilmington / Wrightsville Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
November 26, 2012
Greetings,

I'm so glad that you found us and hope you continue to stay with us when in Wilmington. We take pride in serving our guests and will work hard to maintain our hotel. See you soon.
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FLEMING ISLAND
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
“Great location, staff, b'fast & value.”
5 of 5 stars Reviewed November 6, 2012

I was attending my aunt's 90th birthday this past weekend on Wrightsville Beach. I picked this hotel based on location and price. The staff member offered me an upgrade to my room for no extra charge.

The hotel was bz because of the MG - Triumph road rally & foot race. I needed some directions which the staff provided. The b'fast area was stocked and cleaned even though the hotel was packed.
I had a very nice stay.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JOHN T about Fairfield Inn & Suites Wilmington / Wrightsville Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
November 8, 2012
Thanks for your kind words; we truly have the greatest location in Wilmington. I was happy to hear that the staff treated you to an upgrade and that...
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Seymour, Tennessee, United States
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“A Great Stay!”
5 of 5 stars Reviewed October 12, 2012

Hubby, son and I stayed here for 4 nights on vacation, and we had a great experience! The location is central, maing it easy to visit Wrightsville Beach, downtown, the Battleship, and restaurants easily.

The staff were consistently friendly and efficient.

The room and bathroom were large and appeared to be clean. Everything was in good working order. The beds were very comfy. The air unit was pretty quiet.

The have a nice sized indoor pool which son loved. And the exercise room is glass-enclosed right next to the pool, allowing me to wal on the treadmill and watch son swim at the same time.

The breakfast area is big, and there is a pretty good breakfast selection.

Can't think of any complaints! Would stay there again, and would recommend to others.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by Linda K for Wilmington
Ask Linda K about Fairfield Inn & Suites Wilmington / Wrightsville Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
October 25, 2012
Thank you for your kind words about your recent stay, our staff is always pleased when they hear your positive feedback. Please come back and see how your comments have improved the guest experience at the Fairfield Inn & Suites Wilmington.
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Additional Information about Fairfield Inn & Suites Wilmington / Wrightsville Beach

Also Known As:
Fairfield Inn & Suites Wilmington / Wrightsville Beach Hotel Wilmington
Fairfield Inn & Suites Wilmington / Wrightsville Beach Hotel
Fairfield Inn And Suites Wilmington / Wrightsville Beach
Fairfield Inn Wilmington
Address: 307 Eastwood Road, Wilmington, NC 28403
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotels in Wilmington
#10 Business Hotels in Wilmington
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the brand new Fairfield Inn & Suites by Marriott. We strive to provide our guests with all the comfort and class that one has a right to expect from Marriott hotels. Our reputation relies upon excellence in cleanliness and guest service. We offer guest rooms with either one King-sized bed or two Queen-sized beds in addition to spacious suites with separate living, working, and sleeping areas. All rooms have 32” flat-screen televisions and the suites have i-Home music systems, mini-refrigerators, and microwave ovens. Every morning begins with our complimentary deluxe continental breakfast—featuring Jimmy Dean Breakfast Sandwiches, fresh coffee, and a variety of food/beverage options. When it comes to business travel, the Fairfield Inn & Suites Wilmington will always afford you an easy, comfortable trip. Our amenities are geared towards ensuring a world-class stay. Here’s how:Be Productive• Large, well-lit work area• Ergonomic desk & chair• Free wired and wireless Internet services• Free local phone calls• Business center with fax & copy service Be Comfortable• Complimentary 24-hour coffee & tea• Vending machines and Lobby Market offering snacks & beverages• Heated Indoor Pool and 24-hour Fitness Center• Same-day dry cleaning service• Individual room temperature control• In-room coffee maker, iron, hair dryer, & ironing board• Committed to a smoke-free policy• Conveniently located only minutes from the Wilmington International Airport, Wrightsville Beach, and Historic Downtown Wilmington.• The closest Marriott hotel to the University of North Carolina Wilmington. ... more   less 
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