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“Horrible Experience! DO NOT STAY HERE!” 1 of 5 stars
Review of TownePlace Suites By Marriott Wilmington / Wrightsville Beach

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TownePlace Suites By Marriott Wilmington / Wrightsville Beach
2.5 of 5 Hotel   |   305 Eastwood Rd, Wilmington, NC 28403   |  
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Free Parking
Ranked #8 of 43 hotels in Wilmington
Geneva, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Horrible Experience! DO NOT STAY HERE!”
1 of 5 stars Reviewed October 14, 2012

We booked this hotel based on reviews. No way is it #3 in the area! We booked it at a AAA rate of $116 & noticed prior to check in that it went down to $89. We called to change the rate & they said they couldnt do it on the phone. I had to call the 800 #. So I did. They changed it & the next morning i got up & under the door was my bill. $116 not $89. They refused to change until the manager came in (they said at 9 AM) We went back at 9:30, no manager. The manager finally called around 3PM & adjusted the rate. We wasted so much time in the morning trying to correct this that we didn't have much time to explore Wilmington. Furthermore...
DO NOT STAY HERE! The place is a dump & not very clean. The people on Tripadvisor rating this as #3 must work at Townplace or have very low standards. Even the Fairfield Inn next door looks nicer.Spend an extra $10-$15 & stay at Homewood Suites. Much nicer & cleaner.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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308 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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  • Any
English first
Pinehurst, North Carolina
1 review
4 of 5 stars Reviewed October 4, 2012

Stayed two nights but got no room pick-up after 1st night. Talked to manager about the mix-up and she refunded my points I used to book the room. Thought that was more than fair. Other wise, the room was clean and the hotel property was in very nice condition.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Apex, North Carolina
1 review
5 of 5 stars Reviewed October 3, 2012

I've stayed at the TownePlace Suites many times over the past couple of months and I've been very happy with the service and the rooms. It's a great place for business travelors. I've stayed in the 1 bedroom suite the past couple of times and it's great. I like having a kithcen, living room and seperate bedroom.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kernersville, North Carolina
1 review
4 of 5 stars Reviewed October 1, 2012

We were impressed with the hotel. The customer service was great. The room was clean and up to date. I love the suite which was fully stocked with everything you would need for an efficiency kitchen. The continental breakfast was okay. They were not very stocked up on food items for breakfast. Besides that, our stay was overall very enjoyable. We would stay again for sure!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wilmington, North Carolina
1 review
5 of 5 stars Reviewed September 27, 2012

I love this place. First, the location is awesome. The rooms are nicely sized and clean. The staff is very friendly! I was also pleasingly suprised to find that they catered dinner Tuesday and Wednesday completed with soda and beer. Good Times! I'll definitely be back.

Room Tip: All rooms have a full kitchen, I believe... If not, do it!
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portsmouth, Rhode Island
1 review
4 of 5 stars Reviewed September 21, 2012

This hotel has a great location with many restaurants nearby. The staff was very helpful & knowledgeable about area activities and restaurants. The outside patio was a very nice continent location for our group to meet and relax after a long day.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed September 14, 2012

It is a regular place to stay for work for one week. The hotel room is so comfortable, clean and suitable for long stay. I could not find some regular food during breakfast when compared the other Marriott’s. It is a little bit far from beach and sea food restaurants. I paid more than my colleagues did, I understand that they did not apply my company rate. However, these all not a big issue, you can stay for a long term and feel very comfortable.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about TownePlace Suites By Marriott Wilmington / Wrightsville Beach

Address: 305 Eastwood Rd, Wilmington, NC 28403
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Wilmington
#9 Family Hotel in Wilmington
#12 Business Hotel in Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites By Marriott Wilmington / Wrightsville Beach 2.5*
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Also Known As:
Towneplace Suites By Marriott Wilmington / Wrightsville Beach Hotel Wilmington
Wilmington Towneplace Suites

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