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“Outstanding Customer Service” 5 of 5 stars
Review of Courtyard by Marriott Wilmington-Wrightsville Beach

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Courtyard by Marriott Wilmington-Wrightsville Beach
3.0 of 5 Hotel   |   151 Van Campen Blvd., Wilmington, NC 28403   |  
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Free Parking
Ranked #8 of 43 Hotels in Wilmington
Scottsdale, Arizona
1 review
“Outstanding Customer Service”
5 of 5 stars Reviewed March 17, 2014

We recently had several rooms and a conference room for a week for a corporate training seminar. The rooms were clean, the property convenient and well maintained, and the staff very attentive in anticipating our needs. In particular I would like to recognize Joe for going well out of his way to ensure that we had everything that we needed to ensure a comfortable stay and effective training.

The location is also convenient to dining and shopping for business needs (i.e. Office Max, Costco).

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMCY1, Director of Sales at Courtyard by Marriott Wilmington-Wrightsville Beach, responded to this review, March 18, 2014
Dave H, it was our pleasure to host your conference. Thank you for sharing your guest experience with the TripAdvisor community. We enjoyed having your group stay with us. Come back anytime! Thank you.
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345 reviews from our community

Traveler rating
    192
    108
    35
    7
    3
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • German first
  • Any
English first
Westfield, New Jersey
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2014

I always stay at this hotel when in Wilmington. It is in the perfect location. Walking distance to a number of places. The shuttle to the airport is great. The staff is super accommodating. The rooms are clean and comfortable. The free WiFi and morning coffee are a huge bonus.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMCY1, Director of Sales at Courtyard by Marriott Wilmington-Wrightsville Beach, responded to this review, March 18, 2014
Thank you Karen C for sharing your past experiences at our award-winning Courtyard Wilmington/Wrightsville Beach. You could say that we’re a bit biased but we agree with you that Courtyard Wilmington/Wrightsville Beach is a “Great place to stay”. We’re so pleased that you enjoy our Starbucks coffee in The Bistro and our complimentary airport shuttle. As always, it is our pleasure to earn your business!
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Graham, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2014

We stayed here because of the location to UNCW. We arrived and check in was quick and easy. Our room was clean and spacious. The best part was the breakfast at the Bistro! A must do! Will definitely return!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMCY1, Director of Sales at Courtyard by Marriott Wilmington-Wrightsville Beach, responded to this review, March 17, 2014
Thank you carasnyder2001 for the very nice review of your recent stay at our award-winning Courtyard Wilmington/Wrightsville Beach. We love a review titled "Wow! Wow! Wow!"...We’re pleased that you enjoyed our convenient location one mile from UNCW and our fantastic Bistro breakfast. Did that include a freshly brewed Starbucks coffee or latte as well? Thank you for choosing to stay with us; it was our pleasure to earn your business. We look forward to having you visit us again.
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Chadds Ford, Pennsylvania
1 review
5 of 5 stars Reviewed March 15, 2014

I stayed here prior to the 2014 Wrightsville Beach marathon...The staff (especially Crystal, Joe, and Zach) were so wonderful and kind. The complimentary grab and go breakfast was tailored especially for runners (peanut butter, bagel, water, banana, yogurt, and water) GREAT!
I highly recommend this fantastic place pre-marathon or anytime!
PS...Great coffee too!

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMCY1, Director of Sales at Courtyard by Marriott Wilmington-Wrightsville Beach, responded to this review, March 17, 2014
Hello Kristen B. Thank you for choosing to stay at our Courtyard Wilmington/Wrightsville Beach hotel for the WB Marathon. It was our pleasure to host many of the runners and their families. We really appreciate you sharing your experience with the Tripadvisor community. The grab-n-go marathon breakfast bags have indeed proven to be popular with the runners. Thank you for recognizing the efforts of our staff, especially Crystal, Joe and Zach. We look forward to having you stay with us next time you return to Wilmington/Wrightsville Beach.
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Cary, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 10, 2014

My family participated in the breast cancer walk in Wilmington on March 1 this year, so we had three rooms at the Courtyard by Marriott in Wilmington. Check in was painless and the staff was very cooperative. Special thanks to Brigette, Joe as well as the night desk person.The rooms were very clean! The cleaning staff was extremely efficient. We stayed two nights and will recommend it to friends and other family members!

Room Tip: We had 2 adjoining rooms adjacent to the pool and one additional at the corner. Wish it had been sum...
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMCY1, Director of Sales at Courtyard by Marriott Wilmington-Wrightsville Beach, responded to this review, March 12, 2014
Thank you mjm312014 for choosing to stay at our centrally-located Courtyard Wilmington and for your participation in the annual Race for a Cure cancer walk. It was our pleasure to earn your business. The staff, especially Bridgette and Joe appreciate you for recognizing their efforts. We hope you come back and see us soon. Beach season is almost here!
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Shelby, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 10, 2014

I have stayed here with my husband and son many, many times over the past few years and have never been disappointed. The staff is always friendly and helpful. The hotel is beautifully decorated and the location is excellent. It is only a 10 minute drive to Wrightsville beach and about the same distance to the river front downtown area. I highly recommend staying here when you are traveling to Wilmington!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMCY1, Director of Sales at Courtyard by Marriott Wilmington-Wrightsville Beach, responded to this review, March 12, 2014
karen f you are so nice for sharing your guest experience(s) with the Tripadvisor community. Thank you! It is always our pleasure to have you guys stay with us. We too love our central location between the beach and downtown. We look forward to seeing you and your family very soon. Thank you.
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Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed March 10, 2014

On arrival to the Courtyard by Marriott in Wilmington, I was greeted warmly by Barbara at the front desk. She said upon my arrival, "...thank you for being a platinum elite member, would you be opposed to a complimentary room upgrade to a King Spa Room?" Of course not, was my response, although I didn't know that a King Spa meant that I would have a Jacuzzi just a few steps away from my bed! What a treat! I have always enjoyed Marriott locations, and this was just icing on the cake!!!

Room Tip: Room 170 is the one I got! REALLY GREAT!
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMCY1, Director of Sales at Courtyard by Marriott Wilmington-Wrightsville Beach, responded to this review, March 15, 2014
Hello rcupadhy! Thank you so much for sharing your experience at our Courtyard Wilmington with the rest of the Tripadvisor community. We aim to please and are so pleased that Barb was able to offer you a really great suite upgrade. As a Marriott Rewards Platinum Elite member, we value your feedback. Thank you for choosing the Courtyard Wilmington/Wrightsville Beach. Come back and see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Wilmington-Wrightsville Beach

Address: 151 Van Campen Blvd., Wilmington, NC 28403
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Wilmington
#4 Business Hotel in Wilmington
#8 Family Hotel in Wilmington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Wilmington-Wrightsville Beach 3*
Number of rooms: 128
Official Description (provided by the hotel):
Courtyard Wilmington-Wrightsville Beach has a fun, energetic decor to match our fun, energetic staff ready to make your stay perfect. FREE onsite self-parking and Wi-Fi. Now featuring The Bistro serving Starbucks drinks, fresh and healthy breakfast and dinner. Fully stocked evening lounge. Centrally located near Wrightsville Beach, ILM Airport, historic downtown Wilmington and just 1 mile from UNCW campus. Go Seahawks! It's a new stay in Wilmington, NC...! ... more   less 
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Also Known As:
Courtyard By Marriott Wilmington-Wrightsville Beach Hotel Wilmington
Courtyard Wilmington
Wilmington Marriott
Wilmington Courtyard

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