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“Stay far away” 1 of 5 stars
Review of Super 8 Wilmington

Super 8 Wilmington
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Super 8 Wilmington
2.0 of 5 Motel   |   3604 Market St., Wilmington, NC 28403   |  
Hotel amenities
Ranked #32 of 43 Hotels in Wilmington
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Stay far away”
1 of 5 stars Reviewed July 9, 2011 via mobile

Honestly I have never been so disappointed in a hotel before. Management refused to acknowledge that my room was completely disgusting...we are talking stains and hairs people. I've stayed in basic hotels before but this one is unbearable mainly because of the management's refusal to provide quality service. Only plus is the location...stay across the street...not here.

  • Stayed April 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilmingtonNcGem, Manager at Super 8 Wilmington, responded to this review, July 11, 2011
All our rooms are cleaned and inspected to a high level. we are deeply sorry if the rooms did not meet your standards. As to speaking to the manager, we would have been happy to re clean your room the same day if you had reported it during your stay or would have been happy to removed you. Unfortunately, reporting the problem at checkout does not give me the opportunity to fix it. Once again let me thank you for bringing this to my attention and I would once again like to reassure you that our rooms are of a very high standard
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75 reviews from our community

Traveler rating
    11
    18
    14
    15
    17
See reviews for
22
18
10
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
NJ
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 22, 2011

Stayed there for one night with a great rate. You get what you pay for. The hotel is a little shabby and needs updating. Breakfast bar was just coffee and cereal. Many other better options in the same area.

  • Stayed February 2011, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 5, 2010

We wanted a one night budget spot--at 90.00 it was the cheapest for Labor Day Weekend...but...
glad we took our own sheets. White drippings on 2 pieces of furniture (??) Non-smoking floor stunk like cigarettes in the hallway. AC worked, bathroom was updated, bed was comfy, room was quiet...just a little unsure of how clean the comforter & chairs were, so removed comforter & covered with own sheets. If you are ok with that & no frills, then it's the spot for you.

  • Stayed September 2010
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McClellandtown, PA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 11, 2010

My boyfriend and I stayed at this hotel over Memorial Day weekend. I enjoyed our stay very much. The bed was very very comfortable (we both agreed we hadn't slept that well in a LONG time). The location is good, within ten minutes to the beach. It was also close to many restaurants. All in all, we definitely enjoyed ourselves and would stay there again.

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldsboro, North Carolina
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 10, 2010

During the Memorial Day weekend, my daughter and I stayed at this hotel. The room was clean and the price was very reasonable...especially for the holiday weekend. The location was convenient to the riverfront as well as other attractions.

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
1 review
2 of 5 stars Reviewed May 24, 2010

Our daughters soccer team played in Wilmington recently at a local tournament. Needing a place to stay I suggested to one of our team members to make a block reservation for rooms at the Super 8 motel. Having researched the hotel on the internet and called to check rates, we were confident that all would come out well. Once we checked in to the hotel, our confidence quickly disappeared. The front desk clerk who shall remain nameless charged us much more than the rate we were quoted on the phone. When this was pointed out, he promptly shoved his calendar in my face and showed me that the rate he charged me was in fact the rate for the weekend. I had read some reviews that this hotel in particular has had some shall we say "creative" ways to charge rates in the past but did not pay any attention. Please listen to this warning! Do not stay here. They will find a way to milk every dollar they can out of you.

  • Stayed May 2010, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilmingtonNcGem, General Manager at Super 8 Wilmington, responded to this review, May 25, 2010
All the members from the group got the same rate. For two double beds non smoking. He overheard a price quoted to a guest for the following weekend and demanded that price whic is not possible as price to vary. We hope this will clarify the matter. All the other memebers were happy with the discounted rate that was offered thus a group contract was set up on these basis.
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Southern Pines, North Carolina
1 review
5 of 5 stars Reviewed May 13, 2010

Speedy Service. Excellent customer service.
15 min away from beach, 20 min away from clubs.

  • Stayed March 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilmingtonNcGem, Manager at Super 8 Wilmington, responded to this review, May 18, 2010
We would like to thank you for taking the time out to comment on your stay at the motel. We are so glad you enjoyed your stay and I hope to see you again next time you are in Wilmington.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Wilmington

Address: 3604 Market St., Wilmington, NC 28403
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #32 of 43 Hotels in Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Wilmington 2*
Number of rooms: 62
Reservation Options:
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Also Known As:
Super 8 Wilmington Hotel Wilmington
Wilmington Super Eight
Wilmington Super 8
Super Eight Wilmington

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