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“Our stay couldn't have been better!” 5 of 5 stars
Review of Hampton Inn & Suites Wilmington/Wrightsville Beach

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Hampton Inn & Suites Wilmington/Wrightsville Beach
2.5 of 5 Hotel   |   1989 Eastwood Road, Wilmington, NC 28403   |  
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Ranked #8 of 44 Hotels in Wilmington
Certificate of Excellence 2014
Greensboro, United States
1 review
1 helpful vote 1 helpful vote
“Our stay couldn't have been better!”
5 of 5 stars Reviewed August 30, 2013

This was one of the nicest stays we have ever had at our favorite beach - Wrightsville Beach. The facility was comfortable, welcoming, relaxing, and fun. But in the end what made our stay so very enjoyable was the wonderful customer service we experienced from every staff member we encountered, but especially the front desk staff.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, Guest Relations Manager at Hampton Inn & Suites Wilmington/Wrightsville Beach, responded to this review, September 1, 2013
We are so glad you enjoyed your time at our property. It truly means alot to myself and my team to hear that our level customer service exceeded your expectations because that is what we are truly all about. I hope that the next time you are in Wilmington you won't hesitate to stay with us again. Thank you!
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464 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Cary, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2013

My friend and I stayed here for a ladies weekend at the beach. The customer service was wonderful and staff is super friendly. The pool has a nice little bar and is secluded in the woods. Rooms are typical Hampton Inn Rooms and a comfortable stay. The location is an easy bike ride to the beach. Highly recommend!!!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, Guest Relations Manager at Hampton Inn & Suites Wilmington/Wrightsville Beach, responded to this review, September 1, 2013
Thank you so much for your kind words about your most recent stay at our property. Our team works hard to show our guests that we truly care by providing superb customer service and we are glad it showed through to you and your guests while you were visiting. I'm glad you enjoyed your ladies weekend and we would be thrilled to serve as your home during your next getaway to Wilmington or for any other occasion. Thank you again and we look forward to having you back sometime soon!
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Reno, Nevada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 26, 2013

This is one of the better Hampton Inns we have experienced. We had a great view, up high, of the pool and grounds, which were clean and beautifully groomed.

The bed was comfortable and the bathroom was very clean. The rooms are small since this is a hotel near the beach. The furniture is just ok, but the grounds are exceptional for a less pricey hotel.

The drive to the beach is a short 5 mins. Parking at the beach is hard.

The breakfast bar was great and had nice outdoor patio seating, as well as indoor. The food is your regular fare, but it was very fresh and had great variety. Coffee~excellent!

Room Tip: Higher floors are quieter in general. Ask for a view of the pool to help you feel like you are on v...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, Guest Relations Manager at Hampton Inn & Suites Wilmington/Wrightsville Beach, responded to this review, August 28, 2013
I am so glad you enjoyed your time here during your most recent stay. Thank you for your kind words about our hotel grounds and our breakfast. I will pass your comments along to the team members responsible for those areas and we thank you for your comments. We hope to have you back again in the near future and again thank you for your time and your business. Take care!
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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed August 21, 2013

My husband and I recently took a trip to Wrightsville Beach/Wilmington and stayed at this hotel, located right next to the bridge. The location couldn't have been more perfect! We were greeted upon check-in by a warm staff and told there was a complimentary happy hour with free wine/beer and snacks. Cool!

Our first room had renovated fixtures, although we did notice a noisy AC upon arrival. The front desk sent up a mechanic to fix it promptly. Unfortunately, the next morning we did have one hiccup that was satisfactorily addressed by hotel management. In order to rectify the situation, we were comped one night of our stay and upgraded to a full suite for the remaining 3 nights. The suite was spacious with a full kitchen, dining table, living area, and king bedroom; however, the suite amenities have not yet been updated completely. The furniture is newer, and the manager let us know that the kitchens/bathrooms will soon undergo renovations. Overall, it suited us perfectly fine for our beach stay. The bed and linens were very comfortable; slept great.

It rained most of our stay, so we didn't check out the pool area, although it looked nice. We participated in the complimentary happy hour one of the evenings and it was a pleasant surprise. Snacks consisted of vegetables, dip, chicken skewers, nuggets, and crackers. Nothing fancy, but it's free!

We chose to try out different brunch options in town for most of our stay, but did check out the continental breakfast at the hotel one morning. It was decent - waffle makers, pastries, fruit, juices, milk, cereal, yogurt... the hot options weren't anything to get excited about - sausage links and fake eggs.

Every staff member we encountered was very friendly and helpful. Housekeeping always did a great job keeping us stocked with fresh towels and such.

Would definitely return!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, Guest Relations Manager at Hampton Inn & Suites Wilmington/Wrightsville Beach, responded to this review, August 25, 2013
We appreciate you taking the time to review your most recent stay here at our property. I am so glad you enjoyed your time spent here. I am sorry that you had some issues in your first room but I am happy to hear that they were handled in a satisfactory manner. Please come back and see us anytime especially in a few months once the kitchen and bathrooms are finished, we know they are going to look great and provide our rooms with that "wow" factor our guests deserve. We would love to be your home away from home any time you are travelling this way. Thank you again, take care!
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Mechanicsville, Virginia
Top Contributor
324 reviews 324 reviews
35 hotel reviews
Reviews in 54 cities Reviews in 54 cities
285 helpful votes 285 helpful votes
4 of 5 stars Reviewed August 19, 2013

My wife and I stayed two nights at this hotel (8/14-8/16). It is located close to the beach and very near large shopping areas. The staff were friendly – this includes cleaning and front desk staff members. Our room was clean and comfortable with standard Hampton Inn decor. However, we’d have preferred a soft mattress – but that’s just us. We would gladly stay here again when we return to Wilmington.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, Guest Relations Manager at Hampton Inn & Suites Wilmington/Wrightsville Beach, responded to this review, August 25, 2013
We are glad that you and your wife enjoyed your stay with us. I am sorry to hear that you found your bed to be too hard and I want to apologize for that. Next time you are travelling to the area let me know and I will be sure to take good care of you and ensure that you are in a room with a bed to your like. We hope you will come backa nd stay with us soon. Thank you!
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Wilmington, United States
1 review
3 of 5 stars Reviewed August 19, 2013

Great location, very friendly staff and nice lobby/room, but there was a musty smell in the room that wouldn't go away. We even bought fabreeze to try and mask the odor, but it didn't work. Unfortunately, the room was not quiet and we could hear the tv in the next room. The noise coupled with a too hard mattress made for a disappointing stay.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, Guest Relations Manager at Hampton Inn & Suites Wilmington/Wrightsville Beach, responded to this review, August 25, 2013
I am sorry you found your room to have a musty smell during your stay. I have pin-pointed your room and plan to have a professional carpet cleaning company come in and clean the carpets in that room. It seemed to me like the carpets may have been steamed and not dried properly and for that I apologize. We hope that you will come back and give us another chance as I promise this is not the normality for our location. Thank you for bringing this to my attention, I truly appreciate your review and hopefully we will see you sometime in the near future.
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Savoy, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 16, 2013

It was a Very Nice Hotel. The staff was very friendly, (Front desk, Bar, and Pool) The Hotel and room was clean. It was Close to the beach and Wilmington. Great time. The Hotel is hidden in the tree's. The signs in that area are all low to the ground. A little hard to find.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, Guest Relations Manager at Hampton Inn & Suites Wilmington/Wrightsville Beach, responded to this review, August 25, 2013
We appreciate you writing a review of your most recent stay and we are happy to hear you enjoyed your time here. We are a little tucked away but now that you know where we are located we can be your "secret spot" while visiting the Wilmington area. We hope to see you back here soon and thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Wilmington/Wrightsville Beach

Address: 1989 Eastwood Road, Wilmington, NC 28403
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Wilmington
#8 Business Hotel in Wilmington
#9 Family Hotel in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Wilmington/Wrightsville Beach 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Close to the beach without the beach prices! Located 1.3 miles to Wrightsville Beach and adjacent to Summer Rest Trail if you would like to take a relaxing walk/run down to the Intracoastal Waterway.Here at the Hampton Inn & Suites Wilmington/Wrightsville Beach-Landfall Park, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional. In addition to our outstanding service, the Wilmington Hampton Inn & Suites offers a full service bar, guestrooms with LCD flat screen TV's, connecting rooms, cribs upon request, hair dryers, and irons. Laundry/valet services, guest Laundromat, fitness facility, and a large outdoor pool with gazebo bar are only a few of the amenities offered. ... more   less 
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Also Known As:
Hampton Inn & Suites Wilmington/Wrightsville Beach Hotel Wilmington
Hampton Inn And Suites Wilmington/Wrightsville Beach
Hampton Inn Hotel Wilmington
Hampton Inn Wilmington
Wilmington Hampton Inn

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