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“Consistently great.” 5 of 5 stars
Review of Holiday Inn Express in Wilkesboro

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Holiday Inn Express in Wilkesboro
2.5 of 5 Hotel   |   1700 Winkler Street, Wilkesboro, NC 28697   |  
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Ranked #2 of 6 Hotels in Wilkesboro
Alabama
Top Contributor
163 reviews 163 reviews
14 hotel reviews
Reviews in 58 cities Reviews in 58 cities
56 helpful votes 56 helpful votes
“Consistently great.”
5 of 5 stars Reviewed July 16, 2014

This is consistently a great place to stay. Claire, the manager, and her staff are super and made our stay very pleasant. The breakfast bar is amazing, well stocked, and refreshed frequently. The hotel rooms and meeting rooms are excellent, bathroom facilities always spotless.
Last but not least, the homemade cookies at the front desk are the killer.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitlen I, Guest Relations Manager at Holiday Inn Express in Wilkesboro, responded to this review, July 17, 2014
Thank you for taking the time to give us such a wonderful review! We are very pleased to learn that you are a returning guest and that you have found our accommodations and service to be consistent and enjoyable. Again, thank you for the review and we look forward to serving you during future stays!
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86 reviews from our community

Traveler rating
    45
    21
    12
    5
    3
See reviews for
25
20
7
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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English first
Haw River, North Carolina
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 14, 2014

I stay here while teaching at the local community college. Always a pleasant stay. The staff is very friendly and the rooms are very nice. The hot breakfast is a big plus. Each day they have bacon, eggs or sausage and also pancakes plus the usual cereals etc. they also honor a state gov rate. Several restaurants are nearby for evening meals. I usually get a king bed, the rooms has ample space and desk work area and soft chair with a ottoman and flat screen TV.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitlen I, Guest Relations Manager at Holiday Inn Express in Wilkesboro, responded to this review, May 20, 2014
We are excited to learn that your stay with us was so satisfactory. Thank you for sharing how much you enjoyed our staff, the breakfast, and the spacious rooms. Thank you again and we look forward to serving you on future trips!
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Fairfax, Virginia, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 16, 2014

We spent a weekend in N Wilkesboro, NC and stayed at the Holiday Inn Express. The staff was wonderful. They were very helpful and pleasant. The breakfast buffet was very nice. The thing I liked best about this hotel was the size and brightness of the room where they served breakfast and the lobby. Very spacious and even though the hotel was busy that weekend, people were not walking over each other. Definitely will stay there again if our travels take us there again.

  • Stayed April 2014, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitlen I, Guest Relations Manager at Holiday Inn Express in Wilkesboro, responded to this review, April 17, 2014
Thanks for the wonderful review, Mary! We appreciate you taking the time to give us feedback on your stay and we are pleased to learn it was so pleasant. I will remind you that "5" on the rating scale is the best and "1" is unsatisfactory. We hope that we were all 5's based on your comments and would love for you to change the score if that's possible! Thank you again!
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Arden, North Carolina
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 13, 2014

Rooms were plenty big and lobby was huge. Breakfast was average and service was pretty good. Only complaint is that the fitness room is small and the machines are old. Overall better than average hotel.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitlen I, Guest Relations Manager at Holiday Inn Express in Wilkesboro, responded to this review, April 14, 2014
Thank you for giving us feedback on your recent stay with us. We are pleased to learn that overall your stay was satisfactory. We are in the planning stages of a renovation, so our fitness center and equipment will be updated! We are excited for this facelift and hope you will come back and see it!
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Palatine
Top Contributor
53 reviews 53 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 17, 2014

You can't really ask much more of a hotel needed for business. The hotel is clean, comfortable and convenient. As others have said, it may be in need of a renovation but that can be said for many hotels.

Fitness/exercise room is lacking and they do have an arrangement with a club nearby but that's difficult if you are there without a vehicle.

In any event, the place more than meets the task for a business stay.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitlen I, Guest Relations Manager at Holiday Inn Express in Wilkesboro, responded to this review, March 19, 2014
We appreciate you taking the time to give us feedback on your recent visit and that you chose Holiday Inn for your stay. Currently, we have plans for a renovation beginning fall of this year. We hope that you will come back and visit us and see the newly renovated hotel. Thank you again for choosing Holiday Inn!
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Greenville, North Carolina
1 review
5 of 5 stars Reviewed March 2, 2014

First class experience with Joyce at the front desk and the wonderful staff of house keepers that were on shift March 2, 2014. Everyone was attentive, friendly, and made our stay spectacular. If your in the area and have a choice, make it this Holiday Inn Express of Wilkesboro

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitlen I, Guest Relations Manager at Holiday Inn Express in Wilkesboro, responded to this review, March 4, 2014
Thank you for taking the time to give us feedback on your stay with us last weekend. We are extremely pleased to learn your trip was so enjoyable and that our staff was so attentive. Thanks again for staying with us and we look forward to serving you again in the future.
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Morrow, Ohio
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 31, 2014

My family and I stay here a few times a year while visiting family. The staff continues to be amazing. When you bring a problem to their attention, they do their best to address it. Unfortunately, at nearly 30 years old, this property is developing serious issues. On our Christmas visit, the ceiling of the bathroom was covered in red mold. There was also black mold all around the window. Housekeeping tried to clean both, but the problem was just too big. It may be time to head across town to the Hampton.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitlen I, Guest Relations Manager at Holiday Inn Express in Wilkesboro, responded to this review, February 7, 2014
Thank you for giving us feedback on your recent stay at our property. While our hotel is an older property, we have a renovation plan that is currently underway that we are very excited about. We have made some small updates already (new mattresses/boxsprings in each room, faster internet for guests, new hvac units in rooms), and we have plans for a full renovation later this year. We apologize that your recent stay was less than satisfactory, but hope you will give us another chance to serve you and your family in the future!
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Additional Information about Holiday Inn Express in Wilkesboro

Address: 1700 Winkler Street, Wilkesboro, NC 28697
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Wilkesboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Wilkesboro
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express in Wilkesboro 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Newly Renovated as of April 2008! The Holiday Inn Express in Wilkesboro, North Carolina is nestled in the foothills of the beautiful Blue Ridge Mountains, home of the famous 'Merlefest Bluegrass Festival.' Rushing waters for tubing, kayaking, canoeing or rafting, challenging bike trails, serene hikes and horse back riding are abundant in Wilkesboro, North Carolina. Whether you are traveling on business or leisure you will enjoy the breath-taking mountain views from our outdoor pool or relax by the gathering waters in our spacious lobby and meeting facilities which seats up to 300. Come enjoy the history, ambiance, wineries and everything else Wilkesboro has to offer including Wilkes Playmakers famous Tom Dooley Legend plus the Hometown Opry every Friday morning with many bluegrass and gospel favorites. Our hotel is in close proximity to restaurants, local business and shopping with Appalachian State University, Boone and Blowing Rock only a convenient 25 miles away. Our gracious, experienced and knowledgeable staff awaits your arrival and looks forward to welcoming you. ... more   less 
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Also Known As:
Holiday Inn Express In Wilkesboro Hotel Wilkesboro
Holiday Inn Wilkesboro
Holiday Inn Express Wilkesboro
Wilkesboro Holiday Inn

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