I've stayed at this hotel at least a dozen times during my visits to family in the small town. It's one of the handful of hotels that are decent enough to stay in. Years ago when it was the Holiday Inn Express their standard of only allowing out-of-town guest to stay at the location in fear of it turning into a short stay motel, like many of the other hotels in the town, was very appreciated. This is one of the reason I frequent this location, but in the recent years of the hotel changing hands they also changed their quality which is causing the hotel to suffer. My recent expense was not my greatest visits!
It seemed like I visited NC on the hottest day of the summer and they placed me in a room with no AC. When I complained they moved me into a room that had a major leak in the bathroom so the smell from the water sitting for days smelled moldy and was overbearing. They then moved me to another room that door would not lock. Lastly, they put me in a room that someone had just checked out of and may have dropped his bottle of cologne on the bathroom floor as well as the carpet. After moving around that much, I decided to just stay in that room, turn the AC to full blast and Febreeze the carpet as much as I could. After a few hours I could no longer smell the cologne and my stay was pretty decent.
My suggestion to the owners would be.... RENOVATE!!! The old furniture and carpet looks OLD AND WORN OUT!
In the end, for the price and location I can’t expect it to be a Ritz Carlton.
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- Also Known As:
- Quality Inn Whiteville Hotel Whiteville