We spent 2 days at the Grandview Lodge after Thanksgiving, a little vacation added to the holiday. First, it was advertised that it had wireless internet. But we were informed that it didn't go as far as our room. Don't know when the room was last vacuumed, but the closet floor was covered in small green pebbles. It's pretty chilling in the mountains at the end of November and our room was freezing. The little electric heater finally warmed it up by about 10 PM. Breakfast was average at best. On day 2 we spent the day in Smoky Mountain Park. When we got back to our room, chilly and tired after a fun day, we found that the room had not been serviced - no clean towels and unmade beds. Couldn't find the owner anywhere. In the morning we asked whether this was their policy and were informed that "their guests didn't want anyone in their rooms". Really??
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