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“Outstanding and unique” 4 of 5 stars
Review of The Swag

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The Swag
2300 Swag Road, Waynesville, NC 28785   |  
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Hotel website
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Hotel amenities
Ranked #5 of 20 Waynesville B&B and Inns
Certificate of Excellence
Around
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Outstanding and unique”
4 of 5 stars Reviewed November 17, 2012

On the surface the Swag seems expensive; however it is an inn like no other. The food is very good and generally locally sourced. The rooms are beautifully appointed if you like the natural look (I do). The hiking is excellent. It is all inclusive so no need to go to town. The hosts take a very personal interest in their guests and do an unbelievable job of remembering names. We truly enjoyed the fireplace and the in room coffee maker with fresh beans. Hint: if you like wine with dinner, be sure to bring your own. Also, keep an eye on your bottle once opened. Ours was mistakenly consumed by another guest on this trip so we had no wine for dinner. Very disappointing especially since our server was a bit surly when questioned about it and implied we had drunk it since the bottle was empty and in the trash.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 reviews from our community

Traveler rating
    153
    12
    5
    5
    0
See reviews for
11
136
3
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Any
English first
Georgia
Level Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed November 5, 2012

In early October we topped off a week of NC sightseeing with two nights at The Swag. We had
long anticipated the stay since it has hosted many notables, has many good reviews in various
evaluating entities such as TA, and should provide a unique experience for the price paid.
In many ways our expectations were met. The rustic facilities are located in a glorious setting,
and we enjoyed some early leaf color in the high area. Our room, Danny's Room, was quite
adequate and amenities were what you would expect in a top notch inn. All staff members were
caring, well informed, and obviously focused on making the stay a memorable experience.
Deener was a truly gracious owner and hostess who spent much time in orchestrating guest
compatibility, for example the dinner seating plan for each evening. We were fortunate that
during our stay an excellent story teller entertained after dinner with stories of his nearby NC
heritage. He also led several hikes and was a great source of flora and fauna knowledge of
the area. The reason we did not rate our experience as excellent was our disappointment with
some of the food. Our initial meal, dinner, was their weekly barbeque and designed to be
cooked outside, served in the the dog trot, and consumed inside. Unfortunately a dip in temperature created problems with the logistics and food temps. They corrected this the
following week by moving things inside. We also were most disappointed in the lunches,
provided as a sack or backpack opportunity. We found the bread to be soggy in the
sandwiches, and in the case of the chicken salad sandwich, the chicken salad was in minute
quantity. After having enjoyed similar hiking fare at locations like the Inn at Blackberry Farm,
we were disappointed. We thoroughly enjoyed a terrific breakfast layout, with many choices
and to order items. Our second evening meal was also very good. We have concluded that
we perhaps had raised our expectations too high on the food end, but the food just did not meet the rest of the inn's standards. If you look for a tranquil, rustic setting with great hiking
opportunities and excellent service The Swag fills the bill. Hopefully your food experience will
be better than ours,

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthews, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 29, 2012

It was all ok, just not at these prices. Food was ok, rooms ok, service ok, price not ok. I stay at a lot of nice places and this place just can't justify the price. Read the other poor reveiws, they are on target.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed October 25, 2012 via mobile

To hike from The Swag you have to pay $20. In addition to some fairly good trails and very nice grounds with great views, you get a box lunch to take with you when you hike.

The box lunch was terrible. I had a tasteless veggie wrap that was mostly lettuce. The coleslaw was tastes and those of us who had potato salad said it was also tasteless.

You can go there for dinner ($59.95). But if the dinner is anything like the lunch I had-- forget it.

Stayed October 2012
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 3, 2012

We selected the Swag based on online reviews...and we are so very glad that we did. It is a beautiful, genteel, authentic place. Every detail is carefully planned and executed --from room decor and its comfortable beautiful amenities and the sweet, friendly staff to the incredible grounds, remote location and breathtaking views. We couldn't have been happier with our stay. And highly recommend it!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, TN
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 1, 2012

My husband took me to The Swag for our 10th Anniversary. The entire experience was wonderful. I loved ...well, everything...the location, the proximity to trails in the Great Smoky Mountains National Park, the personalized walking sticks you use and bring home with you, the food, dinner table conversations with fellow guests, the hospitality of Dan and Deener, the special guest storyteller, the vistas. You will not be disappointed with this experience. Lovely--a real sense of retreat. We didn't want to leave.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergen County NJ
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 27, 2012

This was our second stay at the Swag. The staff is well trained and extremely friendly and will go out of their way to see that your stay is memorable. Unfortunately we stayed in Laurin's Room which was had a sloping floor and was cramped and uncomfortable, unlike the fabulous Family Room from our last visit. The room was,however, very well appointed and had a very nice 2 person steam shower. My husband and I desperately wanted everything to be as wonderful as our first visit, but I'm afraid it fell short. Our dinners and lunches were hit and miss, but the breakfast still exceptional. Deener and Dan are wonderful,generous,gracious hosts and although I have registered some complaints, I would still tell everyone this a place you should visit. The grounds are spectacular and the hiking fun. This is a wonderful place to stay if you are interested in a tranquil and quiet environment, not for those looking for excitement or a myriad of activities..

Room Tip: Try to stay either in a cottage or a room with a balcony, otherwise you will feel claustrophobic.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about The Swag

Address: 2300 Swag Road, Waynesville, NC 28785
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Waynesville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 20 B&Bs / Inns in Waynesville
Price Range (Based on Average Rates): $$$$
Number of rooms: 14
Official Description (provided by the hotel):
The Swag is an award-winning, luxury mountain-top inn now in its 34th season. On 250 acres at an elevation of 5,000 feet, The Swag shares a common border with the Great Smoky Mountain National Park an hour's drive west of Asheville in western North Carolina. The Swag provides an ideal setting for inspiring hikes, birding and relaxation. The property's main buildings were constructed of century-old hand hewn logs and from it's front porch, guests enjoy a 50 mile panoramic mountain view to the east and south. ... more   less 
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Also Known As:
The Swag Hotel Waynesville
Country Inn Waynesville
Waynesville Country Inn

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