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BEST WESTERN Smoky Mountain Inn: Traveler Reviews

130 Shiloh Trail, Waynesville, NC 28786
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BEST WESTERN Smoky Mountain Inn
Ranked #2 of 8 hotels in Waynesville
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71 reviews from our community

    Trip type
Traveler rating
    28
    33
    8
    0
    2
Date Rating
Atlanta, Georgia
2 reviews
5 helpful votes 5 helpful votes
“Great place and great value”
5 of 5 stars Reviewed August 27, 2012

We were on a motorcycle trip on the Blue Ridge Parkway, and found this place on the Garmin. The clerk who registered us was extremely friendly and helpful and aqccomodated our desire to have a room where we could park the motorcycle right outside the door and keep an eye on it through the night. The breakfast was nice and checkin/checkout was easy. Room was very clean and all amenties worked. I was especially impressed with the "sanitary" tv remote control, which has one surface flat surface, so it can be well cleaned between guests. If they pay that much attention to the little things like that, I know they are paying attention to the big features of the motel. We would definitely stay there again and highly recommend this place.

Room Tip: Very accomodating for motorcycle guests. Very clsoe to Blue Ridge Parkway for good riding.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Lynn S about BEST WESTERN Smoky Mountain Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayprakash P, General Manager at BEST WESTERN Smoky Mountain Inn, responded to this review
October 6, 2012
Dear Guest:

Thank you for sharing your stay experience.
We look forward to host you again in future.

Thank you,
Jay Parmar
GM
828 400 8900
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Augustine, Fl
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Smoky Mountain Vacation”
5 of 5 stars Reviewed August 14, 2012

We enjoyed our stay at the Best Western Smoky Mountain Inn. For the best view, get a room on the second floor facing the front. You can sit on the balcony and look at the mountains. The grounds are well kept and it's a beautiful place to sit and relax. The breakfast is ok and the eating area is small. We visited the town of Waynesville, NC and enjoyed lunch at Nico's Cafe. It's located at 171 Montgomery St. (one block from Main Street). Lunch was very good. Whenever we go to Waynesville, this is where we stay. Thanks Jay, for an enjoyable time.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Picky84 for Waynesville
Ask Picky84 about BEST WESTERN Smoky Mountain Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayprakash P, General Manager at BEST WESTERN Smoky Mountain Inn, responded to this review
August 20, 2012
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
naples
Top Contributor
61 reviews 61 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
“a nice place to spend time”
4 of 5 stars Reviewed August 8, 2012

It is hard to find fault with this hotel. The staff was very friendly and the rooms are kept clean. Our view of the mountains was spectacular. An extra hot item on the breakfast bar would be good. We were there for 5 days and I would stay again.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by fooddog for Waynesville
Ask fooddog about BEST WESTERN Smoky Mountain Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayprakash P, General Manager at BEST WESTERN Smoky Mountain Inn, responded to this review
August 9, 2012
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 828 400 8900.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Jay Parmar
General Manager
BEST WESTERN Smoky Mountain Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, North Carolina
Senior Contributor
24 reviews 24 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great value”
4 of 5 stars Reviewed August 3, 2012

We stayed at this hotel July 29th. The large room was very clean,light, quiet and very adequate. Continental breakfast was fine, but breakfast area a little small. Beautiful flowerbeds surround the hotel. We will certainly stay there again.

Room Tip: We had requested quiet area, but the whole area is quiet.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Vera T about BEST WESTERN Smoky Mountain Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayprakash P, General Manager at BEST WESTERN Smoky Mountain Inn, responded to this review
August 4, 2012
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
44 helpful votes 44 helpful votes
“Excellent Stay”
4 of 5 stars Reviewed July 28, 2012

On a recent 15 day, 10 State motorcycle trip we stayed here and it was just great The grounds and full of manicured grass, flower beds and trees. The is one of the most beautiful BW's I've ever seen. The rooms are very very clean and well kept. Just a beautiful place in the Smoky Mountains.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask dhornick about BEST WESTERN Smoky Mountain Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayprakash P, General Manager at BEST WESTERN Smoky Mountain Inn, responded to this review
August 4, 2012
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 828 400 8900.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Jay Parmar
General Manager
BEST WESTERN Smoky Mountain Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about BEST WESTERN Smoky Mountain Inn

Also Known As:
Best Western Smoky Mountain Hotel
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Address: 130 Shiloh Trail, Waynesville, NC 28786
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Waynesville
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Waynesville
Price Range: $
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