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“Great place to stay” 5 of 5 stars
Review of BEST WESTERN Smoky Mountain Inn

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BEST WESTERN Smoky Mountain Inn
130 Shiloh Trail, Waynesville, NC 28786   |  
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Ranked #2 of 8 Hotels in Waynesville
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Great place to stay”
5 of 5 stars Reviewed May 13, 2012 via mobile

Very clean, cozy hotel. Great staff. Excellent breakfast. Would stay again.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at BEST WESTERN Smoky Mountain Inn, responded to this review, July 10, 2012
Dear Guest:

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 828 400 8900.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Jay Parmar
General Manager
BEST WESTERN Smoky Mountain Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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252 reviews from our community

Traveler rating
    138
    85
    22
    4
    3
See reviews for
86
96
15
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
North Carolina Smoky Mountains, North Carolina
Top Contributor
279 reviews 279 reviews
27 hotel reviews
Reviews in 61 cities Reviews in 61 cities
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed April 25, 2012

We stayed here while waiting to close on the home we purchased and while house hunting. It is very clean, has views and the folks who operate it were friendly and helpful. On the short road from the highway to the motel, you can stop and watch the donkeys. It is with a half mile of a Super Walmart, Best Buy and many restaurants not to mention the entrance to the Blue Ridge Parkway.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayprakash P, General Manager at BEST WESTERN Smoky Mountain Inn, responded to this review, August 4, 2012
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 828 400 8900.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Jay Parmar
General Manager
BEST WESTERN Smoky Mountain Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kalispell
Top Contributor
62 reviews 62 reviews
17 hotel reviews
Reviews in 38 cities Reviews in 38 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 8, 2012 via mobile

We stayed here over Easter weekend while touring the area. Check-in was easy and very accommodating. Our room was clean and comfortable. The location is convenient for many area attractions.

Stayed April 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JayParmar1950, General Manager at BEST WESTERN Smoky Mountain Inn, responded to this review, April 11, 2012
Dear Guest:

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 828 400 8900.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Jay Parmar
General Manager
BEST WESTERN Smoky Mountain Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 28, 2012

We pitched up for one night here on a road trip. The service was good and efficient, the room was huge and the bed really comfortable, and the views were amazing. Had a brilliant night's sleep and we woke up to a mist-filled car park with the mountains rising above - beautiful. And it was really cheap! Would have been helpful to have evening food/drink in walking distance but that was a minor niggle. Really enjoyed our brief stay here.

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JayParmar1950, General Manager at BEST WESTERN Smoky Mountain Inn, responded to this review, March 30, 2012
Dear Guest::

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 828 400 8900.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Jay Parmar
General Manager
BEST WESTERN Smoky Mountain Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 27, 2012

I do a lot of business travel and normally stay in hotels within the Hilton or Marriott brands as I can always expect to have very nice, clean and modern accomodations. On occasion I stay at other brands such as Best Western if there are none of my preferred chains in the area.

I have to say that I was very surprised and very satisfied with the Best Western Smoky Mountain Inn in Waynesville. My room was very clean and fresh in appearance. The furniture and bedding appeared to be almost new. The wi-fi internet connection worked very well.

The hotel is only about a 1/4 mile from a shopping center with a Best Buy, Walmart and other stores. It's about a mile from the historic downtown area with a lot of nice restaurants.

I'd definitely stay at this hotel again when I return to the area.

Room Tip: My room was on the 2nd level on the back side of the hotel where I could park just outside of the ro...
See more room tips
  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JayParmar1950, Owner at BEST WESTERN Smoky Mountain Inn, responded to this review, March 29, 2012
Dear Guest:
Thank you very much for review and confidence in our inn at Waynesville, NC. I like to meet you in person and thank you when you visit our inn next time. You can reach me by calling me at 828 400 8900.
Thank you,

Jay Parmar
jayparmar@yahoo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 1, 2012

Although this hotel has been there for years, they have kept it up to date and comfortable. It has a "family owned atmosphere" with friendly staff and even benches to sit on outside and take in the incredible views. I booked through Priceline and got a nice room for under $70 per night. Bed was comfy, had plenty of hot water and the heater worked so well I had to turn it way down. The location is perfect. Easy access to freeway and just a few minutes from Waynesville Main Street. I would stay there again without doubt!

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayprakash P, General Manager at BEST WESTERN Smoky Mountain Inn, responded to this review, August 4, 2012
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 828 400 8900.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Jay Parmar
General Manager
BEST WESTERN Smoky Mountain Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Michigan
Top Contributor
77 reviews 77 reviews
27 hotel reviews
Reviews in 40 cities Reviews in 40 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 6, 2011

It was a cold dreary day as we arrived at Smoky Mtn Inn, however our damp spirits were warmed by the friendly & helpful lady that got us checked into our spacious room. Room was very clean and everything was in perfect working condition with one exception. The shower head has to go. Small thing I know but it would be a huge improvement and probably would save money in the long run. Breakfast area needs to be larger. If the inn was full I have no idea where they would sit the people, as there is only 4 or 5 tables. Easy access from highway and great parking for both levels.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Smoky Mountain Inn

Address: 130 Shiloh Trail, Waynesville, NC 28786
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Waynesville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Waynesville
Price Range (Based on Average Rates): $
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Orbitz, Expedia, Cheap Tickets, Odigeo and TripOnline SA so you can book your BEST WESTERN Smoky Mountain Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western

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