We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Could be really great with a little more attention” 2 of 5 stars
Review of Ganko Express

Ganko Express
1896 S Main St, Waynesville, NC 28786
828-246-9099
Improve this listing
Ranked #46 of 97 Restaurants in Waynesville
Restaurant details
North Carolina Smoky Mountains, North Carolina
Top Contributor
276 reviews 276 reviews
208 restaurant reviews
Reviews in 61 cities Reviews in 61 cities
156 helpful votes 156 helpful votes
“Could be really great with a little more attention”
2 of 5 stars Reviewed June 23, 2014

I ordered a veggie egg-roll and asked that it be served first, followed by General Tso lunch with mixed veggies. The lunch came but the egg roll did not, until I was nearly done, despite my calling attention to the problem several times. The general Tso chicken was mini bite sized, too small, and the batter was hard as a rock. It was not tender at all, and I could not eat the entire dish because of that. The rice was great and the veggies were fantastic, however the main ingredient (chicken) was inedible. When the egg roll finally arrived, it was fine, but it was supposed to be the starter, not the dessert. There was a mini salad and that was very good. I did notice a hornet moving on the floor, some unidentified flying insect about an inch long on a table, and several annoying flies that when landing on my food, also made me not want to finish eating it. Here are my suggestions:

1. Listen to the customer when they ask for something first
2. Use larger pieces of chicken and don't fry the batter so much as to make it hard to bite.
3. Get rid of the flying menagerie

Otherwise, the flavors were fine and the veggies remain the highlight of the dish. They appeared to be fresh and hand cut, not frozen.

  • Visited June 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

6 reviews from our community

Visitor rating
    2
    3
    0
    1
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Inman, South Carolina
Senior Contributor
46 reviews 46 reviews
26 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
“Very good Chinese/Japanese cuisine!”
4 of 5 stars Reviewed May 29, 2014

Not knowing anything about this restaurant, we decided to give it a try. We were very happy that we did. Since we're not "sushi people", we can't review that, but we did have sweet and sour chicken and sesame chicken, with an added egg roll. Both of our entrees were excellent. They were served with a large portion of fried rice (the peas were a little less desirable but we picked them out!!), and mixed vegetables, which were done to perfection. The portions were very large and neither of us could finish our meals. The egg roll was a little "mushy" and was very greasy (thus the Very Good rating rather than Excellent). We will most definitely go back when we're in the area.

  • Visited May 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Awesome food!”
5 of 5 stars Reviewed October 14, 2013

After being in California for 3 years we weren't sure I we would be able to find a decent sushi restaurant but this place exceeded our expectations! Yum!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Ganko Express also viewed

Waynesville, North Carolina Smoky Mountains
Waynesville, North Carolina Smoky Mountains
 
Waynesville, North Carolina Smoky Mountains
Waynesville, North Carolina Smoky Mountains
 

Been to Ganko Express? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Ganko Express, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.