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“Terrible cigarette smoke on 3rd floor” 2 of 5 stars
Review of Comfort Inn Thomasville

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Comfort Inn Thomasville
2.5 of 5 Motel   |   895 Lake Road, Thomasville, NC 27360 (Formerly Days Inn Thomasville)   |  
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Ranked #2 of 7 Hotels in Thomasville
Spanish Fort, Alabama
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
“Terrible cigarette smoke on 3rd floor”
2 of 5 stars Reviewed June 30, 2013

Friendly stuff, comfortable bed, good hot breakfast, but terrible cigarette smell on 3rd floor where nonsmoking and smoking room share the hall way. That is a horrible setting!! Elevator smells like cigarette also, we had to ask for another room, then the 2nd floor was all nonsmoking rooms, but our toilet did not flush well. This hotel is definitely under maintained and apparently poor ownership! I will certainly complain to the choice hotel group also in order to have them improve the quality of that hotel!! Will not come back around this way until they fix this issue..

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirit p, Manager at Comfort Inn Thomasville, responded to this review, July 2, 2013
We deeply apoligize for the inconveince of the smoke. We try to accommodiate all guests smoking and non and we are in the process of a solution to seperate these rooms . We normally try to keep the nonsmokers on the lower floors but due to a large capacity of guests these were the rooms that were available. again we apreciate your feedback and your stay and will hope you choose to come back again. We will do everything possibel to make sure you are comfortable..

Thank you
Staff and Management
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21 reviews from our community

Traveler rating
    4
    7
    5
    3
    2
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9
4
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6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Guttenberg, New Jersey
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 23, 2013

One of the main reasons we checked in here was because they had WiFi while other hotels had wired internet connections. The staff was pleasant, but the beds are very uncomfortable and the pillows were airline quality. Bathroom was a bit strange for us as everything was low to the ground and the sink was outside the actual bathroom area. Worst of all, the walls are PAPER THIN. There's also a train nearby that woke us up really early and reminded us of "My cousin Vinny"

Breakfast had a small selection, just the basics and you better get there by 9:30 a.m. or else they're closed.

The gym is substandard but no one ever goes there anyway.

To us, the absolute worst part was the weak WIFi connection. The WiFi was just as slow as could be and nothing could be done about it. I honestly couldn't sleep well and we couldn't wait to check out.

Room Tip: make sure you're as far away from the elevators and vending machines as you could be. Also, it m...
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirit p, General Manager at Comfort Inn Thomasville, responded to this review, April 29, 2013
Thank you for your Review. We have addressed everything you noted and do everything possible to make your stay comfortable and welcoming... We appreciate your business and your input and would love you to stay with us if ever in our area again. If we can assist you in anyway please feel free to call and our staff would be more than glad to help . We appreciate your patronage and hope you visit again soon.
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Raleigh, North Carolina
Top Contributor
68 reviews 68 reviews
10 hotel reviews
Reviews in 39 cities Reviews in 39 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 10, 2013 via mobile

Standard Comfort Inn. Bed was fine and there weren't any problems with the room. I asked for an "upper floor away from traffic". Recieved a 2nd floor room of five floors. Warning: 3rd floor is partially smoking. Went there for a soft drink. The entire floor wreaked. If you have sensitivities this may be an issue on other floors. Breakfast was standard w/scrambled eggs, sausage, and hot biscuits. Also, had waffles, cereal, pastries, etc. Very nice staff. Would consider returning if in the area again.

Stayed April 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirit p, Manager at Comfort Inn Thomasville, responded to this review, April 29, 2013
Thank you for your review. We appreicate your time. Your satisfaction is our number one goal. Our staff would have been more than glad to listened to your needs and accomodated you in anyway possible. We are very pleased you choose our hotel and sincerely hope you will stay with us again soon.. Again we appreciate your business..
Management and Staff
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Levittown PA
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 22, 2013

We decided to stay here on the spur of the moment. It was late, almost 11 p.m. and knew we weren't able to finish the last leg of our trip. We had a hotel coupon that we picked up at a state rest stop. The rate was great. And for a Saturday night, they only charged $2.00 more. The check in clerk was busy cleaning the public area when we walked in but greeted us immediately.Laura by far is one of the nicest hotel clerks we've had. She was welcoming, friendly, helpful and accommodating. We travel frequently and as a customer service buff, I take notice to the behavior of people who deal with the public.Many of them shouldn't be dealing with customers. The clerk when we checked out was also very pleasant. The room was very nice and clean. The breakfast was more than adequate. Next time I need a place when passing through this area, this is where I'll stay.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirit p, General Manager at Comfort Inn Thomasville, responded to this review, April 29, 2013
Thank you for such a great reveiw. We do appreciate your time and input. All of our staff are curtious and friendly and are here to make you feel welcome and your stay as comfortable as possible. We appriciate you choosing us and look forward to your next visit .

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Additional Information about Comfort Inn Thomasville

Address: 895 Lake Road, Thomasville, NC 27360 (Formerly Days Inn Thomasville)
Phone Number:
Location: United States > North Carolina > Thomasville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #2 of 7 Hotels in Thomasville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Thomasville 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
We are new owner as 5/20/2012 and we have recently converted to Comfort Inn and entire hotel has been renovated. ... more   less 
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Also Known As:
Thomasville Days Inn
Days Inn Thomasville

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