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“Clean, but worn” 3 of 5 stars
Review of Quality Inn Sylva

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Quality Inn Sylva
2.0 of 5 Hotel   |   2807 Highway 74 East, PO Box 2100, Sylva, NC 28779 (Formerly Sylva Inn)   |  
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Ranked #3 of 5 hotels in Sylva
New Bern
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Clean, but worn”
3 of 5 stars Reviewed March 18, 2013

This is an older hotel that used to be a national chain. Now independent and better than it was the last time we stayed here under the chain name.

Most major complaint is that there are no low/no carb options for those that are diabetic or on any carb restrictive eating plan.

Mattresses need updating as my husband and I spent our two night trying not to roll into each other where the bed sank in the center.

Room Tip: There are non- smoking floors but there are no pet free floors.
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Quality Inn Sylva, responded to this review, March 20, 2013
 We apologize that you did not find your accommodations comfortable but it is good to hear you did find it clean. Frank guest reviews such as yours, are appreciated, as they give us the chance to improve. Thank you very much for taking the time to let us know your feelings. We hope you will give us a second chance to on your next visit our way.
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64 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Charlotte, North Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2013

We frequent this hotel while visiting our son at Western Carolina University. Great location,,close to WCU and just a short drive to Cherokee, NC. Friendly staff, clean rooms, free breakfast, comfy beds, and quiet atmosphere.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Quality Inn Sylva, responded to this review, February 21, 2013
It is nice to hear you like our location near WCU, and thank you for your kind words about our hotel the Sylva Inn. We hope to see you again soon.
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Greensboro, North Carolina
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 13, 2013

Can't ask anything more from a hotel. Friendly staff, great rooms & beds, great breakfast. Great wi-fi for free. Convenient location. Building obviously well maintained. Quiet rooms with comfy beds, friidge and microwave. Good pricing.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Quality Inn Sylva, responded to this review, February 15, 2013
The Sylva Inn would like to thank you for your kind words regarding our hotel and staff.
We look forward to hosting you again in the future.
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2013 via mobile

I was in need of a place to stay overnight in the Sylva/Cullowhee area. The price was affordable, the rooms were spacious and clean, and the staff was incredibly friendly. The only downside I could find was that the sign is not very visible, so it makes for a very abrupt turn off the highway.

I would recommend this hotel to anyone looking for a quick, easy, and affordable place to stay!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Quality Inn Sylva, responded to this review, January 24, 2013
We are always glad to hear from our guests and are pleased our hotel the Sylva Inn met all your needs. We look forward to hosting you again in the future. Thank you for your great review.
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Chino Hills, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 10, 2013

Stayed a few days before New Years 2012. Cherokee Casino was booked and we needed a pet
friendly hotel in the area. This place was perfect! Compare it to any La Quinta. Booked 3 rooms... all rooms were clean and easily worked for us. The place was also empty, which was surprising, since it's winter before a major holiday and Cherokee Casino was problematic &
more expensive. Pets can also be an issue with Cherokee and other area hotels. It's right off the highway with a gas/convenience store right across the street. We were within 15-20 minute drive from Cherokee Casino and also a drive up the mountains. In fact, we enjoyed driving back to the
hotel late at night and stopping for fast food outside of the casino.

Free Breakfast was standard fare...coffee, waffles, orange juice, muffins and cereals. Really couldn't find the differance with this place than any La Quinta...

I would definetly stay here than get ripped-off @ Cherokee Casino.

It's a mindset issue... we had dogs with us. I wasn't out to impress myself or anybody. The rooms were fine and breakfast was great. Everything was still within a short driving distance. The car was right there. I wasn't tipping and paying 3x the amount that i would have paid at the Casino!

Room Tip: I wouldn't book a weddding here...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Quality Inn Sylva, responded to this review, January 11, 2013
Thank you for taking the time to post your thoughts and your kind words regarding our location and being pet friendly. We hope we can host you on your next trip this way.
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Huntersville, North Carolina
Top Contributor
128 reviews 128 reviews
44 hotel reviews
Reviews in 42 cities Reviews in 42 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed December 29, 2012 via mobile

I am a heavy traveller and I usually stay in major brand hotels. I was looking for a place to sleep, with clean rooms and good shower while visiting the mountains with some family members from Brazil. This place was within 30 min of all major attractions in the area, very clean and with a affordable pricing. There are several places to eat in Sylva which is 5 mins away. We found some small issues on the room but they were addressed promptly. The only thing I did not like was the lack of housekeeping on Monday and Tuesday. I would def stay here again and do recommend for others to stay.

Stayed December 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Quality Inn Sylva, responded to this review, January 3, 2013
Thank you for your comment "This place was within 30 min of all major attractions in the area, very clean and with a affordable pricing." Your review of our hotel the Sylva Inn is much appreciated! Thank you for taking the time to post your thoughts!
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Hickory, North Carolina, United States
1 review
4 of 5 stars Reviewed December 10, 2012

We worked in Sylva and used the Sylva Inn because of the pricing. We were thrilled with the quality of the rooms. They were clean and very well kept. We would recommend this hotel for anyone needing to stay in this area. We will definitely be using again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Quality Inn Sylva, responded to this review, December 13, 2012
Thank you for taking the time to post such a nice review. We have been working meticulously to ensure guest rooms are clean and comfortable, offering a relaxing place for our guests to enjoy their time at the Sylva Inn. We look forward to hosting you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Quality Inn Sylva

Address: 2807 Highway 74 East, PO Box 2100, Sylva, NC 28779 (Formerly Sylva Inn)
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Jackson County > Sylva
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Sylva
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Sylva 2*
Reservation Options:
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Also Known As:
Sylva Hotel Sylva
Comfort Inn Sylva
Sylva Comfort Inn

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