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“New Hotel, Excellent Staff” 5 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   1235 E. Main Street, Sylva, NC 28779   |  
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Ranked #1 of 5 hotels in Sylva
Durham, NC
1 review
7 helpful votes 7 helpful votes
“New Hotel, Excellent Staff”
5 of 5 stars Reviewed January 26, 2014 via mobile

I've been in Sylva for a family emergency and needed a place to stay in a hurry.

The hotel is less than 2 weeks open. While they do not have a hospital rate, I was able to get 10% off with AAA. The rate for a 2 queen room is 89.00. They also added my brother to the room, as we were staying with Mom in shifts and this allowed him to sleep for a bit. Sylva is several hours from home for both of us. They also extended my stay several times and gave me late checkout, knowing that I was at the mercy of the hospital concerning timings.

The room was very nice. The only improvement I can think of is an additional trashcan. There is one in the bath, but not one at the desk. There is a fridge and a microwave in the room.

Free breakfast is offered daily and coffee is available in the lobby at all times. Breakfast consists of DIY waffles, boiled eggs, cereals, toast, pastries and juice. There are also hot offerings that change daily. They range from scrambled eggs, bacon, sausage, biscuits and sausage gravy.

There is a washer and dryer on the third floor.b I don't know about the other floors. There is a small market by the front desk with snacks, some microwaveable meals, personal items and laundry detergent.

The hotel is adjacent to a Sonic and across the street from a plaza with Walmart, Ryan's Steakhouse, Bojangles, Kobe Express and a Mexican restaurant. There are multiple other food offerings nearby.

I cannot say enough about the staff. Everyone was extremely friendly. The front desk staff seem to all be young, local university students. They have treated me very well during a highly stressful time. It was very much appreciated.

Stayed January 2014, traveled solo
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Additional Information about Comfort Inn

Address: 1235 E. Main Street, Sylva, NC 28779
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Jackson County > Sylva
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Sylva
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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