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“Friendly Staff, Good Value” 4 of 5 stars
Review of BEST WESTERN Plus Silver Creek Inn

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BEST WESTERN Plus Silver Creek Inn
2.0 of 5 Hotel   |   801 Cedar Point Boulevard, Swansboro, NC 28584-8015   |  
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Ranked #2 of 2 Hotels in Swansboro
Disputanta
2 reviews
1 helpful vote 1 helpful vote
“Friendly Staff, Good Value”
4 of 5 stars Reviewed July 31, 2014

Helpful staff at check-in; good rate for summer family travel. Breakfast was excellent. Room and pool cleanliness could use improvement. Fitness center was available but not listed on hotel description.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mygoodtrip, Manager at BEST WESTERN Plus Silver Creek Inn, responded to this review, August 6, 2014
Dear Guest,
Thank you so much for sharing your observations and commenting on our staff. I am glad you liked our hotel and enjoyed your stay. Our staff is determined to improve their operation and I assure you will find it to your total satisfaction on your next trip. We hope to serve you soon again. Thank you so much for choosing us for your lodging needs in the area.
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113 reviews from our community

Traveler rating
    46
    49
    11
    3
    4
See reviews for
39
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14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Wilmington
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 20, 2014

This hotel was a pleasant surprise when we arrived. We had read reviews saying the hotel allowed smoking, but when we arrived we found that smoking was allowed only on certain rooms on the third floor. We booked a king room with a pull out coach. This room was very spacious for a family of four. We asked to be on the 2nd floor and our request was accommodated. Breakfast area is kind of small but has a decent variety of foods. We ate breakfast off site at a local restaurant called Carteret Cafe one morning. Overall we saved 200 bucks by staying here vs the local Hampton Inn. Rooms were clean, furniture was in pretty good shape. Would reccommend for a long weekend.

Room Tip: If you book a king room, ask for 2nd floor so you won't have to smell the smoke.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mygoodtrip, Manager at BEST WESTERN Plus Silver Creek Inn, responded to this review, August 6, 2014
Dear Guest,
Thank you so much for sharing your stay experience with fellow travelers. We are glad you found our hotel suitable to your needs. Thank you also for commenting the value we provide. The previous comments on smoke smell were due to failed roof top exhaust fans. Those have been since taken care of and I am glad you found the corridors smelling fresh. I also take this opportunity to thank you for your business and we hope to serve you again.
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Lynchburg, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 14, 2014

Pleasant, well-appointed, comfortable. Near Emerald Isle beaches, aquarium, and Camp Lejeune. Very tasty and varied breakfast. Roomy and attractive rooms. Quiet and peaceful, but near enough to everything to be convenient. Full house on our trip, so parking space ran out.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mygoodtrip, Manager at BEST WESTERN Plus Silver Creek Inn, responded to this review, July 18, 2014
Dear Guest,
Thank you so much for taking time to write about your stay. We are delighted that we were able to meet your expectations and provide you a great stay. We are counted on you coming back to the area and staying with us again. Thank you.
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Independence, Missouri, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 14, 2014

Carpeting was very dirty and found long black hair when I pulled the sheets down to get in bed. Have stayed in many Best Western hotels this one is average or a little below average. It was the only Best Western to choose from in the area. If I had it to do over I would probably search other hotel chains in the area for a different hotel.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mygoodtrip, Manager at BEST WESTERN Plus Silver Creek Inn, responded to this review, July 18, 2014
Dear Guest,
Thank you so much for reviewing your stay at BW Plus silver Creek Inn. I am sorry your stay was not up to the standards that you have come to expect from BW Plus properties. We are looking in to ways to improve stay experience and I assure you that we will work on your concerns to improve. Thank you so much for your business and we would love to serve you again.
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Greenville, NC
Top Contributor
254 reviews 254 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed July 12, 2014

Nice clean hotel with very courteous staff. Comfortable beds and rooms. WiFi a bit slow but overalll a nice place to stay.
Breakfast is a standard continental with boiled eggs added to the menu.
Extremely helpful front desk staff.

Room Tip: Rooms close to the pool area will hear the noise from children playing in the pool. Ask for rooms on...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mygoodtrip, Manager at BEST WESTERN Plus Silver Creek Inn, responded to this review, July 13, 2014
Dear Guest,
Thank you so much for your review on our hotel. Your comments help us to improve our hotel and service. It is through the keen observation of guests like you that we able to figure out our next steps. I am happy to report that Time Warner has scheduled an upgrade of HSIA. We hope that on your next trip you will be able to enjoy a good Wifi. Thank you.
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Cincinnati, Oh
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 5, 2014

I stayed for four nights at the Best Western Hotel in Swansboro, NC, and was quite pleased with the stay. Compared with many other hotel chains, Best Western is clean, comfortable and totally professional. I found the room to be excellent, the bathroom was very above the average in towels and sundries, and the equipment in the room (TV, microwave, fridge, coffeemaker) all worked well. I was very satisfied with my visit to Swansboro.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mygoodtrip, Manager at BEST WESTERN Plus Silver Creek Inn, responded to this review, July 13, 2014
Dear Guest,
We are glad you had a very comfortable summer vacation. I am also glad that our hotel represented the BW very well. At BW every team member goes through great "I Care" training and I am happy they are able to translate it in real service. I thank them again for providing a clean environment, friendly service and a very comfortable stay to all of our guests. Thank you so much for your business and we hope to serve you again.
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hanover,MD
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 3, 2014

This hotel was very quite and relaxing time. checking staff was very nice and helpful and inform our family things you could do fun while staying in swansboro, NC. There is lot of things to do surrounding the hotel. I would return to this hotel again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mygoodtrip, Manager at BEST WESTERN Plus Silver Creek Inn, responded to this review, July 13, 2014
Dear Guest,
We are happy that you had a very relaxing time at our hotel. I take this opportunity to thank the Team BWP Silver Creek Inn to make it possible. I am proud of them. Thank you so much for noticing their efforts and letting us know. Please allow us to serve you again whenever your travels bring you to this area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Silver Creek Inn

Address: 801 Cedar Point Boulevard, Swansboro, NC 28584-8015
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Swansboro
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Swansboro
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Plus Silver Creek Inn 2*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Plus Silver Creek Hotel Swansboro
Best Western Swansboro
Swansboro Best Western

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