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Sea Trail Golf Resort & Conference Center: Traveler Reviews

3.0 of 5
75A Clubhouse Road, Sunset Beach, NC 28468
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Sea Trail Golf Resort & Conference Center
Ranked #1 of 1 hotels in Sunset Beach
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85 reviews from our community

    Trip type
Traveler rating
    15
    22
    10
    22
    16
Date Rating
Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Will never stay here again”
2 of 5 stars Reviewed August 21, 2012

The receptionist was nice but that's where it ended. I checked in early because the room was unoccupied the night before. My 5 year old daughter went straight to the bathroom and started screaming. There was a 2" roach in the floor crawling around. We decided to order pizza, as I'm laying on the bed I hear a knock and before I could take 2 steps housekeeping comes barging into our room. Unannounced! I'm a single mother and it completely freaked me out. I called the front desk and they sent her supervisor to apologize. Doesn't make it any better. By the time we were ready for bed I was trying to dry our towels from a day at the beach. I opened a drawer on the dresser and I find another roach! I couldn't believe that a place that cost the same amount as an ocean front resort that I stayed at the next night was turning into the worst place I have ever stayed. Don't stay here unless you don't mind intruders in your room. All kinds!

Room Tip: I don't recommend any of there rooms.
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  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask Kellie S about Sea Trail Golf Resort & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jearlcollins, Front Office Manager at Sea Trail Golf Resort & Conference Center, responded to this review
August 27, 2012
We are sorry to hear of your negative experience at our resort. Your safety and comfort are of the utmost importance to us. Together with property maintenance, we work hard to ensure our service consistently exceeds your expectations. When this is not the case, we do our best to rectify the situation to your satisfaction. We hope you will give us another opportunity to provide you with our usual high standards for an outstanding vacation experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“very disappointed”
2 of 5 stars Reviewed August 7, 2012

we booked 1 night due to myrtle beach being sold out with no vacancies. The registration office is hard to find especially at night, bad lighting and its a huge resort with many houses and villas along winding the golf course. The address is not the REAL address of the place where you check in so our gps didn't help much and we had four other couples cruising along with us to try and find the place. calling the front desk kept going to voice mail; that should have been our first clue this was not going well, then we had a mini suite, which looked like a small double motel room, key didn't work had to drive back down and around to get another, then if you want to use the pool or jacuzzi, exercise room you have to take your pass and drive to it. Limited parking because you are not allowed to park in front of the garages for the downstairs. the room had issues very outdated the blinds were broken, the remote didn't work and we had to reconnect our own tv since it had been used previously to the vcr. called for pillows, nope didn't get any, no filters for coffee, and too pricey for what you get will never stay there again or book with orbitz since lately I have been mislead twice by them the front desk ignored our complaints and sadly I have better experiences at a motel 6. the golf courses are nice but that was about the only thing good about the whole place. will never stay there again

Room Tip: dont waste your money,
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  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Patiricia M about Sea Trail Golf Resort & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jearlcollins, General Manager at Sea Trail Golf Resort & Conference Center, responded to this review
August 27, 2012
Thank you for your comments. Input such as yours is taken into serious consideration when making adjustments to our property that will best serve our guests. We are working with our owners to ensure the quality of all units meet the demands of our visitors. We are sorry for the disappointment you experienced during your brief visit and hope that you will consider giving us another opportunity to serve you in the future.
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Travelers are raving about these Sunset Beach hotels

Statesville, NC
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Average room, great facilities--needs improvement.”
3 of 5 stars Reviewed July 31, 2012

Stayed for three nights in a one room villa in the Royale Palms section of the resort. First of all, this property is absolutely huge. Multiple golf courses are surrounded throughout by condos, suites, and villas. Most villas seem to be individually owned. Unfortunately, my review is infulenced by the fact that I stayed in a villa that has been neglected over the past decade. I say decade only because of the outdated color schemes and electronics in the apartment. Normally my reviews aren't influenced by such things, but the very small televisions in the bedroom and living area were both non-flat screen and made smaller by the required letterbox format. To further age the villa, the TV in the living room was still attached to a VCR.

The maintenance of the villa came into question as the week went on. Each day, the bed was made--but each day my towels were not replaced and I had to call to get more delivered. Out of the five lamps in the villa, only two actually came equipped with lightbulbs (of which only one worked). Notes were left about this...but the notes were left unanswered.

Fortunately, this resort does have its high-spots in its convention facilities. This was a business trip, and the conference/banquet areas were newly updated or built with wonderful promenades and scenic areas abound. In addition, the food each night was five-star--something that isn't often seen at a convention resort!

Overall, the resort just needs some updating. I hold my review to an unfortunate room selection, as I was able to see in other rooms in other buildings as I visited colleagues and they were of *much* higher quality.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Chad E about Sea Trail Golf Resort & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jearlcollins, General Manager at Sea Trail Golf Resort & Conference Center, responded to this review
August 27, 2012
Thank you for your feedback. Your comments help us improve on our weaknesses as well as our strengths. While your report indicates you were generally satisfied with your visit, it is important to us that every aspect of your stay exceeds your expectations. We continue to work with our owners to improve each unit, which includes updated furnishings and modern electronics. Whether you return on business or for pleasure, we hope you will visit our resort again soon.
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Kannapolis, NC
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Greal Place for Golfers!!”
4 of 5 stars Reviewed July 18, 2012

I recently spent a week at the Sea Trail Resort in Sunset Beach, NC for a conference. I stayed in a one bedroom villa in the Champions which has it's on pool and a very short walk to the conference center. It felt like a home away from home. If you're a golfer this would be this a great place to be! It's only a 5 minute drive to the beach and you have Myrtle Beach just 30 minutes away.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Cruiser4Lyfe about Sea Trail Golf Resort & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jearlcollins, General Manager at Sea Trail Golf Resort & Conference Center, responded to this review
August 27, 2012
Thank you for your review. We are glad you enjoyed your visit and hope to see you again in the future!
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Charlotte, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
“Wonderful weekend!”
5 of 5 stars Reviewed July 16, 2012

My family and I spent a weekend at Sunset Beach and stayed at the Sea Trail Resort. We stayed in a one bedroom villa. It felt like a home away from home. Check in was easy and quick. The grounds were beautiful. If you are a golfer this would be the place to be! I will be back again for sure!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Jennifer C about Sea Trail Golf Resort & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jearlcollins, General Manager at Sea Trail Golf Resort & Conference Center, responded to this review
August 27, 2012
Thank you for your review. We look forward to your return visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Sea Trail Golf Resort & Conference Center

Also Known As:
Sea Trail Golf Hotel
Sea Trail Golf Resort And Conference Center
Sea Trail Golf Hotel Sunset Beach
Sea Trail Resort
Sea Trail Hotel
Address: 75A Clubhouse Road, Sunset Beach, NC 28468
Phone Number:
Region: United States > North Carolina > Sunset Beach
Amenities:
Business Center Fitness Center Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Sunset Beach
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Sea Trail Golf Resort & Convention Center is home to 48,000 square feet of meeting and function space, three signature golf courses, a fitness center and gym, luxurious accommodations from guest rooms to 4 bedroom villas, swimming pools and more! Less than two miles from the beautiful sugar sands of Sunset Beach. Be sure to visit the on-site Magnolias Fine Food & Spirits or Brassies Lounge for breakfast and lunch, or one of the two full-service clubhouses. ... more   less 
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