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“DISGUSTINGLY DIRTY & POORLY MANAGED!” 1 of 5 stars
Review of Days Inn Conference Center Southern Pines Pinehurst

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Days Inn Conference Center Southern Pines Pinehurst
2.0 of 5 Hotel   |   805 South West Service Road, Southern Pines, NC 28387   |  
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Ranked #9 of 12 Hotels in Southern Pines
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65 reviews from our community

Traveler rating
    5
    17
    12
    14
    17
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Galax
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 16, 2013

I travel to the area regularly and was looking for a good value in lodging. I found it here. I deal mainly with the night time staff and have had excellent, personalized service. The rooms all have micro-fridges; beds are comfortable and showers good. Wifi and a hot breakfast are free, as are calls made from room phones. The pool is well maintained and the large, comfortable lobby has a good computer that's available to guests for free. It's not the newest around, but I have had a consistently comfortable stay and many a good night"s sleep here.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ormond Beach
1 review
2 of 5 stars Reviewed August 16, 2013

To be honest, I'm rather confused regarding my supposed stay at the Days Inn in Pinehurst. I had made a reservation for 7/27 but called to change the reservation to 8/3. The individual I spoke with told me that he couldn't give me my price for that many days. I told him that I only wanted 1 day, 8/3 and he said Ok. I called on 8/3 to tell them that I would be having a late arrival and was told that I had no reservation for that day!!Being frustrated from my previous conversation, I said Ok...called a friend who is a golf pro. in Pinehurst, & made arrangements for another room at another hotel. I just found out that I was charged for a stay that I didn't have. I doubt that I'll try Day's Inn again.

Stayed August 2013, traveled solo

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelpatel, Manager at Days Inn Conference Center Southern Pines Pinehurst, responded to this review, August 18, 2013
We are sorry for the inconvenience. However, after your review, we
investigated the matter even further, and by looking at the detailed
changes that were made to your reservation. The Management Team saw
that you made your reservation on July 19, 2013 for an arrival date of
July 27, 2013. You then called the hotel property to change your
arrival date to August 10, 2013. During both phone calls, you were
given a confirmation number to easily reference your booking. Upon
your last phone call, you did not supply us with this confirmation
number in order to review your account. This is why our associate
could not find your information. The Hotel did it's part in supplying
you with a room and holding it for your convenience. Had we not held
your room, you would be upset that we could not accommodate you.
Naturally, without a proper cancellation (supplying the information
that is needed to verify you as a guest) your room is kept into our
database system and then charged a "No Show" fee for only the first
night. It is always YOUR responsibility to provide any of the
information that we supplied to you upon booking your room with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Conference Center Southern Pines Pinehurst

Address: 805 South West Service Road, Southern Pines, NC 28387
Phone Number:
Location: United States > North Carolina > Southern Pines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 Hotels in Southern Pines
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Conference Center Southern Pines Pinehurst 2*
Number of rooms: 120
Reservation Options:
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Also Known As:
Days Inn Southern Pines
Southern Pines Days Inn

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