I've frequented this Bob Evans several times. Each time the service is very slow. Food is comparable to other Bob Evans, IHOPS, Denny style restaurants. I don't recall it ever being too busy -- usually just a few tables full. Sanitation grade was around 96 I recall; however upon looking it up they got 2 points for a training course. The course should have taught them that servers should not lean on their elbow scratching their long hair while also rolling silverware. I observed this for a couple of minutes. When my waitress came, I asked to see the manager. Another female came to speak with me who appeared to be the supervisor. When I told her, she met up with my waitress appeared to share what I said then both went and spoke with the waitress at the counter, yet all three giggled. Then, I got my sandwich and fries and it was cold.
Interestingly enough, I was going to get catering information for an event that day, yet chose to forego discussing it with them.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.