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“A very relaxing stay.” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Smithfield-Selma I-95

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Holiday Inn Express Hotel & Suites Smithfield-Selma I-95
2.5 of 5 Hotel   |   190 South Equity Drive, Smithfield, NC 27577   |  
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Ranked #4 of 9 Hotels in Smithfield
Georgetown, Kentucky
Top Contributor
114 reviews 114 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
“A very relaxing stay.”
5 of 5 stars Reviewed October 13, 2012

The staff was very personable, courteous and helpful. Other reviews have found this property is very noisy; and we didn't have any trouble with noise from the other rooms until our last night--- a baby in the next room decided it was hungry and began crying. Otherwise, this fourth floor room was great. Good location, no interstate noise or local traffic. The heated indoor pool is quite small, great for soaking.

A good breakfast area with plenty of offerings.

Room Tip: Ask for a top floor--- less noise.
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmithfieldHotelStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Smithfield-Selma I-95, responded to this review, December 20, 2012
When staying at any hotel we believed the most important thing for a guest is to feel relaxed and comfortable. I am happy to hear that your visit with us was "A very relaxing stay," anytime you are in the area please consider us your home away from home. Thank you for taking the time to share your experience, we truely appreciate the feed back!

Highest Regards,

Front Office Manager
Harmony Fisher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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112 reviews from our community

Traveler rating
    70
    24
    14
    4
    0
See reviews for
39
28
4
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Myrtle Beach, South Carolina
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
Reviews in 20 cities Reviews in 20 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed October 13, 2012

Excellent customer service, breakfast was really good. The hotel is located behind a row of shopping centers, and another hotel very odd location if your not paying attention your going to miss the little gem of a place. Truly one of the better or if not the best HI Express that I have stayed at in a long time.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmithfieldHotelStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Smithfield-Selma I-95, responded to this review, December 20, 2012
I am truely proud to be apart of such an outstanding team. We strive for execellence in everything we do and it means the world to our staff to be recognized for our efforts. We are not just trying to make our hotel the best but also our overall brand of Holiday Inn Express and for you to say that we were "Truly one of the better or if not the best HI Express that I have stayed at in a long time," means that our efforts are working. Thank you for taking your time to give us a good review and we hope you visit us again in the future!

Highest Regards,

Front Office Manager
Harmony Fisher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
milford de
Top Contributor
65 reviews 65 reviews
17 hotel reviews
Reviews in 44 cities Reviews in 44 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 11, 2012

This property was very convenient to I-95 and shopping restaurants.
Nice clean new Holiday inn Express. Reasonable rates for the area .
I will stay at this hotel over the other major brand hotels in same area as rooms are a little less money and they are flexible.
Even though i Dont like the Holiday inn Express brand due to the beds-pillows and smelly soap
I like this hotel but i brought my own pillow and soap. The pillows and beds were actually better
more comfortable than the typical HI Express.

Room Tip: Ask for upper floor rooms and what discts may be available to save a few bucks
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmithfieldHotelStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Smithfield-Selma I-95, responded to this review, December 20, 2012
Even though you do not usually prefer Holidays Inn Express, we appreciate you taking a chance with us! After staying with us we hope that you would be willing to give our sister properties a chance as well. Although we are each independently owned and operated, Holiday Inn as a brand has grown and our overall objective is to have all our locations become "Above Average!" Also you will be happy to hear that very soon all our hotels will be changing our soap products to Bath and Body Works products so you wont have to use the soap you don't like! Thank you for giving us such a great response! Looking forward to your next visit!

Highest Regards,

Front Office Manager
Harmony Fisher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, South Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 1, 2012

What an example of southern hospitality! Everyone including the housekeeping staff as I walked through the hallways seemed genuinely glad to see me. On top of it all - the hotel is practically brand new with great, clean rooms. The location off I-95 was perfect for my latest business trip! I am planning a return trip to visit the winery at their suggestion for pleasure.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morganton NC
2 reviews
5 of 5 stars Reviewed September 28, 2012

This hotel was a delightful surprise! Not sure what to expect in Smithfield, NC but this is a gem. New facility with friendly and professional staff. Near good restaurants (try The Boat House) and a movie theatre within walking distance. We would definitely recommend and stay here again.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, Kentucky
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2012 via mobile

This not ur fathers HI. HI has come along ways. This property is very good. NEW! Breakfast, well it is free. Not great, but OK. Staff, great! Suites very nice. Free internet too. OR,,,, you can stay at the high price places and pay more for the room , pay for breakfast and pay for net, and if it is a really high $ places, u can pay for parking too.

Stayed September 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altoona, Pennsylvania
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 21, 2012

We got a coupon from the welcome center and decided to try this place because of the newness and it was close to the outlets, The beds were comfortable and the room was nice, except for the food found in front of the nite stand on the floor and the plastic fork behind it on the floor and the large stain on the carpet by the table(we thought this odd for a new place). The only other complaint was the girl beghind the desk told us it was a salt water pool and it had no whirlpool, which was disappointing. The front desk staff was friendly and we told them about the food and fork and they said "thanks for telling us". It should really be a 3 and 1/2 stars but no way to show that. For the price-it would be a deal for probably most of the rooms.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Smithfield-Selma I-95

Address: 190 South Equity Drive, Smithfield, NC 27577
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Smithfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Smithfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Smithfield-Selma I-95 2.5*
Number of rooms: 80
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