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“Bed Bugs Infested” 1 of 5 stars
Review of Super 8 Shelby

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Super 8 Shelby
2.0 of 5 Motel   |   1716 East Dixon Boulevard, I-85 to Hwy 74W Exit 10B, Shelby, NC 28152-6948   |  
Hotel amenities
Ranked #5 of 6 hotels in Shelby
Winfield
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Bed Bugs Infested”
1 of 5 stars Reviewed January 23, 2012

Never again will I stay at a Super 8! Strong odor in the room. The bathroom smelled & appeared dirty. I took a shower instead of a bath. I pulled down the sheet & my son noticed something crawling, he picked it up & thought it was a tick. I took the sheets all the way off, didn't see any more, so went on to bed. Two days later, I had blistery welps that itched like crazy all over my face, neck forehead, ears, & some on my legs & arms. Upon arriving home, it was so bad my husband took me to the doctor at 8:30 pm & sure enough he immediately said it was bed bug bites. Bed bugs are "similar" in appearance to a tick, & you can break out up to 9 days later. I paid $70 for that dump of a room thro priceline.com. Not to mention my co-pay of $15 for Dr. visit & cost of medicine.This is day 3, I'm still breaking out w/more. Also, if that's not enough to convince anyone not to stay here, there was 2 baby roaches on the bathroom vanity. I plan to also report this to the Better Business Bureau. They should be held accountable to resolve it AND to pay my money back, but I'm sure that will never happen.

  • Stayed January 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chapehilltraveller, General Manager at Super 8 Shelby, responded to this review, February 14, 2012
We do not agree with it. She complained to health department on 02/03/2012 about it. That was Friday.Health department inspector came to check on 02/05/12 at 10 a.m. in the morning.She checked about six more rooms and tound nothing wrong and she gave us a letter also.The same room was rented about six times after 01/23/12 without any complain.We have documents to prove it.We have changed carpet,furniture and mattressin all the rooms in 2011 and have documents to prove it.All those documents were presented to inspector.The guest may have picked it up from somewere else on her way here,.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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37 people have reviewed this hotel

Traveler rating
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12
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
mooresville, nc
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 12, 2012

I stayed for 2 nights, for work. I was very satisfied with my room. It was very clean. Had a great price. /everybody was very friendly. I would recommend this hotel to others. Its close to shopping and eating places.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 3, 2012

The main complaint I would have about this hotel, is that No-Smoking signs are all over, but apparently the hotel has not had time to air out since the policy was implemented. It had a strong nicotine odor, which is apparently from years of cigarette smoke. The room in and of itself was clean, but I recommend getting a room as far away from the road as possible. You can hear every car that goes by. They need to perhaps focus on doing whatever it takes to remove those odors. The price is not bad, but spend the extra $20-$30 and stay somewhere else.

Room Tip: Get a room as far away from the road as possible. Too noisy.
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  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Charlotte, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 29, 2011

We were a little scared to stay here based on some of the other reviews, but we needed a place to stay one night where we could also have our dog...so we decided to take a chance. FYI - we had to pay $10 cash when we checked in so we could have the dog. Our room was in the middle on the second floor (room 207). The room was fine - not great, not terrible...just fine. Yes, the carpets look like they need to be replaced, but the bedding and bathroom were in very good shape (see pictures). We also had a working fridge that we used to store leftovers from dinner, and a clean microwave. The heater worked, and was helpful in drowning out the noise from busy Hwy 74. TV and internet worked just fine as well. Our only complaint was that the shower head was a bit clogged with buildup, reducing the water pressure. I have to admit, we didn't expect much at this hotel, but we were pleasantly surprised. If you have high expectations or want more luxury, then don't stay here. If you just need a decent place to stay for a little while, this is a very affordable and pet friendly option.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howell, MI
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 12, 2011

This place was not terrible for the price and for just a place to rest and sleep. The people at the desk were very nice and helpful to give us dinner suggestions too. But the Internet connectivity was terrible. I needed to do my work and could not because the connection keep dropping. When we complained, we were told it was always like that when it rained, so I just was not able to work at all and that was very disappointing because I needed to. And the breakfast was very simple and not much for variety. I am on a low fat diet and so I did eat the cereal. But a lady came to eat that was a diabetic and she could not find anything she could eat as she did not eat cereal. The OJ tasted like SunnyD--not good. But for the money for the room, it was a bonus

Room Tip: If you have a choice, don't get a room towards the road because the road noise is LOUD! The roo...
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  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed July 25, 2010

I do not recommed this place to anyone. The room smelled like body oder. Bathroom was very dirty. Ice Machine was broken on 1 st floor. Did not even go into lobby for breakfast because when I checked in I could see how dirty this place was.(thought room would be ok) Needs to be updated. No battery in smoke alarm. Went to Wal Mart got cleaning supplies and cleaned room. THIS PLACE NEEDS CLEANED FROM TOP TO BOTTOM!!!!!

  • Stayed July 2010, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arlington,va
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 16, 2010

Dirty Sheets, dried blood stains. Woke up with bug bites all over my body. Found an actual dead bed bug in bed with me. Stripped sheets from both beds and took to front desk with the offending bug to show desk manager. Not much of a reaction and no surprise. Offered me a 10% discount and also discount on a future stay. I don't think so! Gross, Disgusting!

  • Stayed July 2010, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Super 8 Shelby

Address: 1716 East Dixon Boulevard, I-85 to Hwy 74W Exit 10B, Shelby, NC 28152-6948
Location: United States > North Carolina > Shelby
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Shelby
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Shelby 2*
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