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“Fantastic!!!” 5 of 5 stars
Review of Wyndham Resort at Fairfield Sapphire Valley

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Wyndham Resort at Fairfield Sapphire Valley
70 Sapphire Valley Road, Sapphire, NC 28774   |  
Hotel amenities
Ranked #3 of 3 Hotels in Sapphire
GreenLeadersSilver level
SUNSET BEACH
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Fantastic!!!”
5 of 5 stars Reviewed October 25, 2012

We had an absolutely wonderful time and enjoyed everything about this property!! The staff, especially John, the manager, and Matthew went above and beyond to assure we had a perfect vacation!!! The property is a little bit older but is well maintained with an obvious committment being made to upgrade wherever possible. The resort ammenities are also very nice. The area surrounding the resort has lots of fantastic hiking, kayaking and golfing available. The local restaurants are also great!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Cumming , Ga.
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed October 25, 2012

When we first arrived we went to the Wyndham desk and found out we had to go across the street to check in at sapphire management. When we got there and checked in they informed us we had to go another 1.7 miles down the road to our condo. Not the miles away another reviewer stated but still a pain. That is where the pain ended though. We arrived at a lovely 2 story condo with 2 bedrooms and 2 full baths. The 2 floors also had large decks overlooking beautiful grounds and a golf course. The units are not brand new by any stretch but everything was spotless and well maintained. The resort is over 700 acres so you need a car to enjoy it all which means having to drive less than 2 miles back to the pool and rec center is no big deal. We love this resort and the area and all of it's charm and lovely people and can't wait to return.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canandaigua, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 30, 2012

If you are a Wyndham owner, you should know the current policy regarding unit assignment is ironclad and boilerplate. If you book to arrive on Friday, then you will not be housed in the Mountain Laurel complex adjacent to the Community and Recreation Centers. A Sunday arrival, however, will likely get you there. The other facilities are miles away from the amenities.

Otherwise, I have nothing but good to say about the many events/opportunities present in the beautiful mountainous area.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 11, 2012

Ok, so I have done quite a bit of travelling in my life and have stayed at several Wyndham resort locations. None of my experiences would have prepared me for the dismal stay my husband and I had at this location. First of all it was our honeymoon and We were both stoked for a week long get away at a wydham where we usually experience amazing service and wonderful accomodations.
Our stay began on a bad note. we had to go back and forth to the office 5 times to try and get a room key to the right room. first our key did not work, then the key we recieved welcomed us into a lovely room which was already occupied by a very friendly couple who had checked in the day before. then we had a different room assigned to us and the key did not work 2 more times, finally the front desk clerk said the door needed to be 'unfrozen'. he came to the room and plugged a computer thing into the door, viola it opened. Well in the meantime it had started raining and I slipped and injured my knee and foot, they have slippery wood walkways up to the rooms and no type of grippers on them. Then when the clerk opened the door he left without giving us any keys! oh yeah, he apologized about my slip and said to contact a manager if I was still in pain the next day.
Well I guess he decided that a report did need to be filed so he sent a member of the local police department to our door to take care of this issue. by now it is after dark and we have a coop standing at our door. The officer took the report and contacted the on call person for the resort to get someone to bring us keys. the same clerk brought us the keys and insinuated that I had misplaced the others, as if I was causing him some sort of inconvenience. (mathew was his name by the way)
Well after all that was straightened out we went about our time there with minimal other incidents. However, any other wyndham I have stayed at has gone head over heels to ensure a pleasurable stay, checking in on us asking if there is anything they can do for us, etc. The manager did not even call us to see if I was ok or to apologize for the incident. Well there were several other 'miscommunications' between various people that caused us frustration and irritation. needless to say we will NEVER stay here again. I also have informed several other wynham platinum members to plan vacations elsewhere. the only reason it got a 2 instead of a 1 was because the surroundings were beautiful. Oh and dont pay the resort to take you anywhere if you stay there, it is cheaper and easier to just drive yourself, plus the driver we had sped through the mountains like a madman. he made at least 2 people vomit and at least 4 others extreamly sick to their stomach. I understand he may be used to the area roads but as a shuttle driver he should take into account his passengers. it costs an extra $20 per person to ride the shuttle anywhere.
oh and if your young this is not the hotel for you but there is a lot to do if your into outdoorsy stuff (hiking, rafting, etc), and if your older and want to do more than lounge, the area is probably not the best due to the high amount of very physical activities that are about all there is unless you want to drive several hours each way.

Room Tip: We stayed in a one bedroom mountain laural condo and it was cozy but nice. bring your own firewood f...
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrollton, Virginia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 9, 2012

We've been coming to Sapphire Valley since the late 70's, when the kids were still at home. We've had various relatives join us over the years & always have a fun, relaxing time. We like to visit the little towns, Cashiers, Highlands, Brevard & even Bat Cave, A trip to Ashville & the Biltmoe is always fun. We've never been here in the winter, but have enjoyed the other seasons, staying in at least a 2 BR Fairfield or Wynndam unit.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Top Contributor
59 reviews 59 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 7, 2012

The Mountain Laurel Condo I stayed in was only a short walk to the recreation center-a great location for a family with kids. The resort requires a car but has everything within a short drive: a lovely lake with rowboat rentals, an executive golf course and a fine championship course. An excellent Ingles supermarket is a 5 minute drive. The county is no longer dry so wines are available at the market. The Gamekeeper's Tavern is also a 5 minute drive and offers a very unusual menu consisting of Kangeroo, Elk, Venison, Sushi and the usual beef dishes. The area is known for hiking and waterfalls-Highlands is half an hour away with it's excellent Main street. A very nice getawayindeed!

Room Tip: Try to get a condo close to the recreation center (Mountain Laurel lock-off-the A side is one level...
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 2, 2012 via mobile

My husband and I just returned from an anniversary getaway. We stayed in the one bedroom condo, which could use some upgrading (the decor and furniture) but everything was very clean and in good condition. The bad thing about the condo: the walls are thin, we could hear our neighbors talking and their t.v. playing.

The area was beautiful. There isn't much to do besides from visiting water falls, golf, outdoor activities, etc. This wasn't a problem for us because we wanted time to relax. We ate at a restaurant named On The Veranda, which was about 15 min. drive. We cooked the rest of the nights. There is an Ingles about 5mins away. The county is no longer a dry county, the Ingels had a nice wine section.

I would stay again if I was looking to relax. I wouldn't recommend for young people, it's more for an older crowd. I'm in my mid 30's and it was ok for me but I knew beforehand that I just wanted a place to relax.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Resort at Fairfield Sapphire Valley

Address: 70 Sapphire Valley Road, Sapphire, NC 28774
Location: United States > North Carolina > North Carolina Smoky Mountains > Jackson County > Sapphire
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Sapphire
Price Range (Based on Average Rates): $
Number of rooms: 150
Reservation Options:
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Also Known As:
Wyndham Resort At Fairfield Sapphire Valley Hotel Sapphire
Sapphire Valley Nc
Fairfield Sapphire Valley Hotel

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