We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Full resort near beach” 4 of 5 stars
Review of Mercure Capricorn Resort Yeppoon

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Mercure Capricorn Resort Yeppoon to your Saves list
Mercure Capricorn Resort Yeppoon
4.0 of 5 Resort   |   Farnborough Road, Yeppoon, Queensland 4703, Australia   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Early Booking
Ranked #3 of 4 Hotels in Yeppoon
Auckland
Top Contributor
58 reviews 58 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
“Full resort near beach”
4 of 5 stars Reviewed September 6, 2013

Stayed 2 nights in a standard room - upper level - small balcony. Wonderful facilities - 2 huge pools - one with a waterfall, the other with a sandy beach. Lots of activities for all ages from bowls and tennis to kids club. 5 mins to beach. Kangaroos and brogulas about and heaps of kookaburra - quite tame but roaming wild. Cute chapel for weddings. Several restuarants but only one open Sun and Mon when we were there! Very friendly check in and check out - extremely helpful people, especially as it was a big, busy place with a large conference on. A good 10 min drive into Yeppoon (shuttle runs reguarly?) but that was part of the charm - being isolated.

Room Tip: Upper floors better. We were in the main building - handy.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan_Capricorn, General Manager at Mercure Capricorn Resort Yeppoon, responded to this review, September 10, 2013
Dear Christina H

Thank you for your feedback. I have to agree, it is a beautiful location and I remind my team constantly how fortunate we are to live and work in paradise.

It was great to hear that you enjoyed the abundance of facilities on offer at the Resort and I certainly value your comments regarding our friendly staff. I will happily pass these on.

We hope to have the opportunity to welcome you back soon!

Warm regards

Jonathan Dean
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

981 reviews from our community

Traveler rating
    81
    264
    325
    172
    139
See reviews for
501
245
22
64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Maroochydore, Australia
1 review
1 of 5 stars Reviewed September 5, 2013

The room was not clean. The curtains were not just stained but actually dirty. The floors were stained dirty. It is a little out of town but in a beautiful location and the wildlife in the grounds amazing. The pools and grounds lovely. The staff very nice. Beach right on your doorstep. So much potential. Needs a good Reno.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan_Capricorn, General Manager at Mercure Capricorn Resort Yeppoon, responded to this review, September 10, 2013
Dear 707cate

Thank you for providing your feedback on your recent stay. I have to agree, it is a beautiful location and I was pleased to hear that you enjoyed the grounds and the beautiful location. I also appreciate these things on a daily basis.

I note your comments regarding the cleanliness of your room and have addressed these with our Executive Housekeeper.

Further, I am happy to advise that we are currently in discussions with the Resort owners regarding a refurbishment, and hope that this will proceed in the near future.

I look forward to welcoming you back!

Warm regards

Jonathan Dean
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bundaberg, Australia
1 review
3 of 5 stars Reviewed September 4, 2013

The resort itself has a great range of activities and fantastic swimming pool area. It is a shame that the waterslide is only open for two one hour sessions each day. We were there on fathers day and the pool bar did not open until quite late, and the lagoon restaurant was not open at all. It would have been useful to be advised upon checking in that it was necessary to book at one of the two restaurants for dinner - as a family with young kids it was a bit of a surprise to be told that we would have to wait until 8.15pm for dinner (this was at 5.30pm). The rooms and the buildings themselves are tired and need updating. A bit of thorough cleaning would not go astray either i.e. remove the mould off the bath grout. The service was very mediocre and needs to be improved. This resort has a lot of potential but it is far from realising it.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan_Capricorn, General Manager at Mercure Capricorn Resort Yeppoon, responded to this review, September 10, 2013
Dear clickclack2013

Thank you for taking the time to provide your feedback. We are happy to hear that you enjoyed our pool facilities but apologise that your experience was tainted with concerns about the cleanliness of your room. I have addressed this issue with our Executive Housekeeper.

I further note your comments regarding the bar and the restaurants and have brought these to the attention of our Food and Beverage Manager for his consideration.

Finally, I am happy to advise that we are currently in discussions with the owners of the Resort regarding a refurbishment plan and hope that this will eventuate in the not too distant future.

We hope to welcome you back soon!

Warm regards

Jonathan Dean
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petersfield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 4, 2013

This was a beautiful setting and lovely place , superb pools area, childrens games, golf,beautifully kept grounds, walks, alongside a lovely beach. Our room was very good.
The conference room used for the party was excellent. There were 45 of us for a buffet meal.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan_Capricorn, General Manager at Mercure Capricorn Resort Yeppoon, responded to this review, September 10, 2013
Dear JKP311

Thanks for your feedback. We are happy to hear that you had an enjoyable stay and made the most of the fantastic location with walks to the beach!

I am delighted that you enjoyed the dining experience offered to you, along with our pool and golf course, of which we are very proud.

We hope to welcome you back to the Resort soon!

Warm regards

Jonathan Dean
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 29, 2013

Recently stayed for 4 nights in a superior room, it was very comfortable. Although the resort is a little old now it has been well maintained. Nice grounds and facilities. Breakfast was included and the food was of good quality, apart from the scrambled eggs which were very pale and bland. Takeaway meals could be ordered from the restaurant which was a good option in the evenings if you did not want to dress up and go out for dinner. Staff were all very courteous and helpful.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan_Capricorn, General Manager at Mercure Capricorn Resort Yeppoon, responded to this review, September 10, 2013
Dear Princeyprince

Thank you for your feedback regarding your stay at the Resort. I am delighted to hear that you enjoyed both the accommodation and facilities on offer.

I certainly value your comments regarding our staff and I will happily pass these on!

We hope to welcome you back to the Resort soon!

Warm regards

Jonathan Dean
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Mercure Capricorn Resort Yeppoon? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Capricorn Resort Yeppoon

Address: Farnborough Road, Yeppoon, Queensland 4703, Australia
Phone Number:
Location: Australia > Queensland > Yeppoon
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Yeppoon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Capricorn Resort Yeppoon 4*
Number of rooms: 280
Official Description (provided by the hotel):
Close your eyes and imagine the sounds of the waves lapping the shore, of the wind rustling the leaves, the sun on your face, not a cloud in the sky and the smell of the ocean breeze. Now open them, look and feel. Set on 20km of secluded coral reef coastline, the resort offers something for everyone. The Resort's facilities include two international golf courses, stylish dining concepts,free activities, horse riding, wetland tours, rainforest canoe adventure tours and much much more. Go for a walk amongst the surrounding unspoilt bush and wetlands, home to some of Australia's most beautiful and rare wildlife, or stroll along our very own 20km of pristine beach frontage which looks out towards the cool clear waters of the Great Barrier Reef and tropical islands of the neighbouring Keppel Island Group. You could also choose to laze around in the sunshine with a refreshing cocktail. We have one of the largest freshwater pools in the South Pacific. Do as much or do as little, that is entirely up to you. Our aim is to provide a friendly and professional standard of service for all our guests, by providing unique facilities which blend harmoniously with the natural wonders of the unique environment which surrounds the resort. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Despegar.com, EasyToBook, Agoda, Travelocity, Hotels.com, Odigeo, ACCOR, TripOnline SA and Tingo so you can book your Mercure Capricorn Resort Yeppoon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Capricorn Resort Yeppoon Hotel Yeppoon
Capricorn Hotel Yeppoon
Capricorn Hotel Rockhampton

Owners: What's your side of the story?

If you own or manage Mercure Capricorn Resort Yeppoon, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.