We usually stay at this Hampton each time we visit with our family in Roxboro and Danville. The staff is always very welcoming and friendly not to mention efficient, from the front desk to the breakfast hostess. Our frustration is because of this aging hotel and lack of options in Roxboro. Our king suite felt more like a regular room with a microwave and refrigerator stuffed into it This was evident and confirmed when we next checked into a Hilton Garden Inn in Suffolk and received a truly king size suite. Our Hampton Inn room was clean, but the bathroom sink was not draining out water so it filled up when we were brushing our teeth. When we brought this to the attention of the front desk the sink was fixed that very day, which reflects the efficiency of the staff. The breakfast offers a variety of choices which we appreciate. However, the room and the building overall need to be modernized and upgraded to truly compete with neighboring hotels in South Boston and Raleigh Durham. We are not so willing to just stay here next time without considering options in South Boston weighing the costs, ambiance, and what you get for your money. All said, this hotel has a wonderful staff which is their saving grace.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Jackie H,
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Thank you for reviewing our Hampton Inn. We're delighted to hear that you have found our staff so friendly and helpful over the years and appreciate you staying with us whenever you visit your family! We also appreciate your feedback regarding our overall look and apologize that we have fallen short of your expectations as of late - we are actually finishing up renovations at the moment, and hope that our updated look will be more to your taste! I would be happy to speak about your stay further if you would like to get in touch with me at the number below. Thanks again for taking the time to review us, and we sincerely hope to see you again during your next family visit.
Daly Seven, Inc
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.