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“Nice hotel, but very noisy neighbors, very thin walls” 5 of 5 stars
Review of Super 8 Omaha Eppley Airport/Carter Lake

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Super 8 Omaha Eppley Airport/Carter Lake
2.0 of 5 Hotel   |   3000 Airport Road, Omaha side of Missorri River, Carter Lake, IA 51510   |  
Hotel amenities
Ranked #1 of 3 Hotels in Carter Lake
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210 reviews from our community

Traveler rating
    64
    71
    40
    21
    14
See reviews for
96
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
LINCOLN
1 review
3 of 5 stars Reviewed December 27, 2012

Liked that there was a pack n play available, loved that breakfast was available at 4am, it was a nice easy stay for the purpose of quick airport travel.
Liked the arrangement for aiport shutting and parking.
Just wished there was a fridge in the room.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark R, General Manager at Super 8 Omaha Eppley Airport/Carter Lake, responded to this review, December 28, 2012
Amy
I'm glad you enjoyed your stay, many of the things you liked about our hotel, such as, the early breakfast and the airport shuttle and parking service are things we receive compliments about all the time.
As far as refrigerators go, we have Suites that have a fridge and microwave (or a private Jacuzzi) in them are about twice the size as our standard rooms and only cost 10 to 20 dollars more, we also have a few mini fridges available for a $5.00 charge per night, we could have placed it in your room before your arrival if you would have requested it.
Please never hesitate to ask for anything that might make your stay better, we may not always have what you’re asking for, but, we will always attempt to make your stay the best we possibly can.

Thanks for your feedback, Mark.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland, California
1 review
3 of 5 stars Reviewed November 24, 2012

Things you should know about this Super 8: there is no elevator; a room on the lake side includes geese and the sunrise; coffee makers in the rooms are really hot pots and an instant Folger's packet (blech! - bring your own instant Starbucks); the rooms are clean, well maintained and have thoughtful updates like a shower massage and a curved shower rod; the beds and pillows are soft and limp and are due for updates; the value breakfast is adequate but could be improved with muffins, bagels, cream cheese, and fresh fruit; there are multiple, useful vending machines but the one with food needs to be refilled more often; the shuttle driver will cheerfully stop at the nearby 24-hour Kwik Shop; there is no exercise room but there appears to be a jogging path around the lake; the staff is friendly and helpful. For the money this is a very good value.

Stayed November 2012, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark R, General Manager at Super 8 Omaha Eppley Airport/Carter Lake, responded to this review, November 26, 2012
I want to start by thanking you for your business, also all your positive comments about our business. I also feel your critiques are valuable to help us improve.
The stairs –vs.-elevator issue has been a problem since opening. We are an economy hotel and the expense of an elevator is pushing the envelope of this type of business model. We are requesting quotes from 3 companies to install a small elevator or possibly just a freight elevator for luggage in the lobby area. Hopefully we can afford it next summer but, it may be the summer after. Our customer’s opinion on the subject would be greatly appreciated. Would a freight elevator for luggage alone suffice to quell the majority of people who have an issue with our lack of an elevator? Would only a passenger elevator suffice?
We are an airport hotel so we have many international travelers who prefer a hot pot and tea over coffee. We are considering having both or going to coffee pots alone, as far as the coffee brand you mentioned we are an economy hotel and they do not meet such standards we would have to rent rooms as much as 20% higher using such expensive brands.
Last but not least the breakfast selections are controlled by Super 8 as part of our franchise agreement and they are trying to standardize across the board so you know what you get when you stay at a Super 8. The selection is good without going overboard so we can stay in the economy market.
Thanks once again for your opinion and we look forward to serving you again. Mark
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Sioux City
1 review
5 of 5 stars Reviewed November 17, 2012

Great location, awesome suttle service and car storage!! Great place to stay!!
Hotel staff very nice, room clean and comfortable.
Breakfest helped start the day!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark R, General Manager at Super 8 Omaha Eppley Airport/Carter Lake, responded to this review, November 26, 2012
Thank you so much for your positive comments, we work hard to make everyones stay as pleasant as possible.

Mark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Omaha Eppley Airport/Carter Lake

Address: 3000 Airport Road, Omaha side of Missorri River, Carter Lake, IA 51510
Location: United States > Iowa > Carter Lake
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Carter Lake
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Omaha Eppley Airport/Carter Lake 2*
Number of rooms: 66
Official Description (provided by the hotel):
Our property is in a fabulous location it is located directly between downtown Omaha and Omaha's Eppley Airfield. We back up to a lake with beautiful views of the lake out back and trees and a large field out front. We are the closest hotel to the Airport and have an indoor heated pool and Jacuzzi Hot tub. I started working as General Manager after retirement from the Air Force one year ago and know we are the nicest hotel with the best value in the area. ... more   less 
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Also Known As:
Super 8 Carter Lake
Carter Lake Super Eight
Carter Lake Super 8
Super Eight Carter Lake

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