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“Great location, nice resort” 4 of 5 stars
Review of Surf Mar Hotel

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Surf Mar Hotel
4.0 of 5 Hotel   |   C/ Ramon Casas 9 | Platja de Fenals, 17310 Lloret de Mar, Spain   |  
Hotel amenities
Ranked #67 of 128 Hotels in Lloret de Mar
London
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
66 helpful votes 66 helpful votes
“Great location, nice resort”
4 of 5 stars Reviewed August 19, 2009

Had a good few days at the Surf Mar. The hotel is directly opposite the beautiful Fenals beach and the resort is really clean with some lovely restaurants.

The hotel is pretty basic but rooms arer a good size & clean with nice balconies. Pool & pool area were nice & quiet even though it was peak season & always plenty of sunbeds spare. Lots of lovely shade. Best of all, there is lots of space around the pool including large grassy areas for the kids to run around on, as well as mini golf, tennis court & playground. It was all very peaceful & laid back.

Food was awful though, both at breakfast & at lunchtime when we ate in the pool side cafe . Never had dinner there & I'm glad I was only B&B.

After Fenals beach we stayed down the coast a bit at Santa Susana which was really horrible in comparison; Fenals area much cleaner & less hectic.

  • Stayed August 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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186 reviews from our community

Traveler rating
    22
    55
    48
    32
    29
See reviews for
82
55
4
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Any
English first
Kilkenny
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 14, 2009

This hotel is not what it claims to be, I will go so far as find out who gave it a four star rating as they are also questionable.

  • Stayed August 2009, traveled with family
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kilkenny Ireland
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 14, 2009

We arrived at this hotel at 11pm at night to be greeted with a bill that did not correspond to our reservation , the receptionist was very unhelpful , when we asked about getting something to eat she directed us to the bar which had burgers / dried out pizza since lunch time we had a 2 yr old with us she or any memeber of the staff asked us did we need anything for the child etc....
There was nobody to help us with our luggage, when we went to our room it was very small and basic no fridge no remote for the telly , no kettle, when my husband returned to ask if this was a mistake she gave us another key to a different room but the only difference was we could see the sea. When we went to see the manager in the morning she corrected the bill said we had to move rooms again that we were not entitled to this sea view , so we requested a refund and left the hotel.

  • Stayed August 2009, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgwater
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 12, 2009

No it is not 4 star but a very good 3 star. just returned on 12 June 2009 after 12 days. the Hotel can only be faulted some of the food, but out of the 12 days of meals we had 3 bad meals.
The bar staff are very friendly and accommodating and willing to serve. we went all inclusive and found the service to be genuinely friendly. Especially Juan and Sebastian. but all the staff both at reception, dining room and cleaning staff were great and always eager to please.
if you want a hotel that serves typical English food then this is not for you. it caters for the continental clients which suited us, as I do not go abroad to eat bacon and eggs and roast dinners, I can get this here in England.
although there are a lot of Germans, French and Spanish, everyone was polite and friendly and no towels on the sun loungers at the pool,which was great.
the Hotel is spotless and clean and kept in good condition. it is right on the beach in one of the best coves in the area. A lovely walk along the beach front and beautiful little cafe's to stop and have a drink. a wonderful location. quiet, tranquil and so romantic.
the Animation team were great. they were there but not in your face. they looked after the children well, and we joined in some of the team games, great fun. No loud music blaring around the pool either.
lovely swimming pool and the Catalonia's that were there were great fun. we are aged 60 and 55 and friends, in their 60's and we highly recommend this hotel.

  • Stayed June 2009, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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burnley
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 7, 2009

Stayed here for a week and thought the location was good , it was near the beach and a few restaurants. The bar snacks were very poor and the service off the staff appalling.Food was served to 5 of our party and was still frozen, the staff thought it was acceptable to warm the same food back up.When reception was informed they were very negative and did not address what I would say was a salmanella scenario waiting to happen.Be warned especially if you have young children!!!!!!!

  • Stayed May 2009, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surf Mar Hotel

Address: C/ Ramon Casas 9 | Platja de Fenals, 17310 Lloret de Mar, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#38 Luxury Hotel in Lloret de Mar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Surf Mar Hotel 4*
Number of rooms: 208
Reservation Options:
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Also Known As:
Hotel Surf Mar
Surf Mar Hotel Lloret De Mar, Costa Brava, Spain

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