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“not all inclusive!” 3 of 5 stars
Review of Surf Mar Hotel

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Surf Mar Hotel
4.0 of 5 Hotel   |   C/ Ramon Casas 9 | Platja de Fenals, 17310 Lloret de Mar, Spain   |  
Hotel amenities
Ranked #69 of 128 Hotels in Lloret de Mar
cheshire
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
“not all inclusive!”
3 of 5 stars Reviewed July 29, 2012

just on a weekend away in lloret de mar and stayin at hotel surf mar. first impressions ov the hotel were overall good, nice and clean, reception staff friendly, rooms nice. we are stayin on an all inclusive basis...... this to me means ALL in! however there was limited foods, which does not cater for english taste, cocktails are not all inclusive despite bein made with their local spirits. Last night we asked for 2 drinks each as we wanted to go and sit on our balcony with them... we were very rudely spoken too by a bartender... juan.... who told us we could only have one drink at a time! my thinkin is if i have paid for all inclusive i can have as many as i like! glad we r only here for the weekend food choice is not good! wont be returning!

  • Stayed July 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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178 reviews from our community

Traveler rating
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80
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 14, 2012 via mobile

We have just returned from a lovely short break at the Surf Mar. We booked last minute to escape England's horrible weather, and werent expecting much having read the reviews on Trip Advisor but couldn't have been more pleased. The rooms were clean and tidy, the staff could not have been more friendly and helpful. The food although not exceptional was freshly prepared and the choice was large enough to ensure that we all found something that hit the spot.
It is not the place to go if you want lots of English company, British beer and fry ups but if you fancy a nice hotel with cosmopolitan clientele next to a fantastic beach you could do a lot worse!

Stayed July 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grimstad, Norway
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 18, 2012

This is one of the badest hotel Ive ever seen. Only stayed there for 2 days. 4 stars ? With dirty towels on the toilet... I have traveled all over the world, and have never seen a 4 stars hotel like this. Only good thing was the location to the beach! Please stay away from this hotel, if u want a 4 stars hotel!

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 14, 2012

We have spent one week in Surf Mar Hotel beginning of June. We found hotel to be well situated in the vicinity to beach with the large swimming pool , and a spacious surrounding garden. Hotel is very clean, rooms are cleaned every day. To our taste the food in the buffet restaurant was good,however, during the weekend days substantially better than the other days. Hotel´s personnel very helpful, especially in the reception. We recommend to make the organized one day bus trip to places connected with Salvador Dali (Figueres, Pubol). It was really a strong experience for us.
We would suggest to replace the sets of taps in the bathrooms by the modern ones. It is the only point which we want to point out to.

Vaclav Stor
Prague, Czech Rep.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moscow
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 6, 2011

We were there in summer 2009. In general the hotel is not bad, but entatainment was qyute poor, only one pool and no animation at all. The beach was really good, not crowded, but in June there was a cold water.
Location was bad: to get the center of the town you shoul go 200 steps up and then down (well, you can enjoy beautiful sights of the sea, rocks and pines and take nice).
Food was nothing special, like standard 3-4* buffet, but everything was fresh.
Rooms were clean but old-fashioned.
We didn't spent much time in the hotel, 3 times we went to Brcelona and took a one-day cruise to Tossa de Mar, spent one day in Lloret de Mar and Clotilde gardens.

  • Stayed January 2011, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 19, 2011

We where transfered from the Samba into Surf-Mar, due to Samba's pool being renovated.

I would like to thank the staff from both hotels for arranging the transfer, they made it pleasent and easy.

Found the facilities at the Surf-Mar very good, no complaints about the quality or selection of the food, the location of the hotel from the Fenals beach is directly across the road, the main bars and restaurents of Lloret are approx 20mins walk away (7euro in a taxi).

I though the outside areas ( swimming pool, sunbating area, crazy golf, full size basket ball court and 5-a-side football pitch and 2 tennis courts) where great.

Bar area was average, but excellently managed !!

Room - just your normal room, cleaned each day, but had a nice view from the balcony of the beach.

STAFF.
We found all the staff in this hotel where fantastic !! you always got a " hello" and you where always greeted with a smile. It was my wife' birthday when we where there, they reserved a table for us and helped me with getting a suprise birthday cake arranged. .. THANK-YOU !!

All in all, nice hotel with excellent staff , that helped to make a very enjoyable hoilday.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Top Contributor
467 reviews 467 reviews
80 hotel reviews
Reviews in 116 cities Reviews in 116 cities
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed December 27, 2010

We stayed at the hotel three nights at the end of an holiday driving around the north of Spain. The location of the hotel was fantastic - just across the road from a nice, clean beach. We had not booked a parking space before arriving, so we ended up in the garage the first night, which was quite expensive. But the staff secured us a space in the outdook parking lot as soon as they had a vacancy the next day.
The room was OK, and the aircondition kept the temperature down.
The breakfast room was a bit crowded, but there was a lot to choose from on the buffet.
The hotel is about 20 min walk from the center of Lloret de Mar and you have to go up (and down) quite a steep hill. If you don't mind walking, like us, this is no problem. If you dont enjoy walking there is not too many restaurant to choose from close by.

  • Stayed August 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surf Mar Hotel

Address: C/ Ramon Casas 9 | Platja de Fenals, 17310 Lloret de Mar, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#38 Luxury Hotel in Lloret de Mar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Surf Mar Hotel 4*
Number of rooms: 208
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Also Known As:
Hotel Surf Mar
Surf Mar Hotel Lloret De Mar, Costa Brava, Spain

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