This is by far the worst place have ever been in my entire life, and I have been to a lot of places. Everything was closed and we had to pay for a lot of the facilities and some of the food and drink even though we had paid for an all inclusive holiday. The food was absolutly sickening! There was very little choice and the same thing was served every day. There was a choice of 9 trays which were mirrored on the opposite side. 4 of the trays were salad, 1 pork, 1 potatoes, 1 rice and the rest was fish. This was the same day after day! Everything was undercooked and swimming in fat, it was absolutly revolting, I wouldnt expect a dog to et the food they served. The rooms were clean but small, we had 4 adults sleeping in childens beds which were 4ft long and the hotel staff would not change them although we had paid for 4 adult beds. We had also paid for 2 double rooms but were given a 4 person family room instead, whene we complained the staff said there is nothing they can do about it as the hotel was full, they made no effort to accomodate us for what we had paid for! The walls were so thin, we could hear the people 3 rooms away from us being sick and we were woken up several times during the night. The indoor pool was 3ft deep througout and very small and unclean. Their was long, dark hairs and sick in the pool for 2 days, we had to request the pool be cleaned. The outdoor pool was freezing cold but clean. The staff, particularly the cleaners were very rude and arrogant The cleaner was abusive towards my cousin and auntie when she woke them and shouted at them to get out of bed, she then told them to leave the room or she wouldnt clean, they cleaned once a day and it was at 7am every morning. The majority of the guests were French and they were extremely arrogant and quite aggresive. One woman spat at my uncle in the dinner hall and another shouted at my younger brother making him cry because he pressed a button in the lift. The view from the room was a dirty, stained wall with a road above it where the locals would walk past and look in as if you were in a fish bowl, there was absolutly no privacy at all.
We had also paid for 2 trips which were both cancelled and the only explanation we got was that there were not enough people on the trip. You have to pay 5 euros a day to use the safety deposit box in your room which is a disgrace. This hotel was supposed to be a 4* but it was more like a 1* at best. I would strongly advise against any family holiday in this resort or hotel as there is nothing for children there at all. Beleive what the reveiws say.....it is a dumping ground!!
We even tried to get flights home 3 days after arriving but were unsucessful as there were so many of us. We were food and sleep deprived all week and couldnt wait to leave and go home. We ate out when we could but half of the town wasn't open and the other half was expensive so some of us couldn't afford to eat out every night especially after paying for a 4* All Inclusive hotel. I went with 17 others including family and friends ranging from age 10 to 78 and we all agreed that this was the worst hotel and the worst holiday we had ever been on. Lorret De Mar is definatley a never again experience. I will never forget the worst week of my life as being the week i turned 21.
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