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“Very helpful staff” 4 of 5 stars
Review of Aparthotel Costa Encantada

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Aparthotel Costa Encantada
4.0 of 5 Hotel   |   Cami de Santa Cristina a les Alegries, s/n, 17310 Lloret de Mar, Spain   |  
Hotel amenities
Ranked #12 of 128 Hotels in Lloret de Mar
London
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
“Very helpful staff”
4 of 5 stars Reviewed June 3, 2013

Stayed here with my son for 4 days. Got a very good price through lowcostholidays. Location was good. Sort walk away from the main town but far enough away not to be disturbed by the nightlife. Large rooms / apartments. Very clean.
Staff on reception were always cheerful and very helpful.
I actually left my mobile phone at the hotel when I returned to England. On emailing the hotel, they advised me that they had found my phone and arranged to post it back to me.
Would definitely return here.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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773 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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Cardiff
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 2, 2013

Very clean hotel, very friendly staff, daily cleaning, daily towel change if needed. Beds comfy, restaurant very clean and pleasant - food good, if a bit 'samey' as mentioned before. Outdoor pool area clean and good, indoor pool a godsend, lifeguard good. 10 mins walk into Lloret, 5 mins to Fenals beach. Supermarkets nearby. Security fab...had to call Reception on 2 occasions, once when a group of 10-12 yr olds were smashing up the play park and once when the people above us were making so much noise I thought they had the removals men in until 5am! Both incidents dealt with promptly and firmly. Indoor parking was free. All in all a great hotel.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 1, 2013

Me and my husband just came back from Lloret De Mar yesterday. We stayed at Costa Encantada for 5 days. I have read pretty much all of the reviews before i went. I was not expecting such nice place after reading the reviews but i had a great time.
People at reception is very helpful . Place is very clean. Big space around the swimming pool,great views from the apartments, big swimming pool.great great location,its literally 30 seconds away from main road. Less than ten min walk to the beach, 1 min walk to 2 main stores for food shopping and 10 min walk to town centre,an hour half to Barcelona...
We were self catering but had once dinner and once lunch at the hotel which was very good for the value .my recommendation is not to do all inc. the prices outside the hotel are very similar to the hotel.
I would recommend to everyone this hotel.
If you don't like very touristic places, a little tip, Lloret is one of them. But costa encantada is a bit far from the very touristic area which makes it more relaxed.

Room Tip: Rooms starting with 500.,great views,lovely ,big balconies.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Top Contributor
75 reviews 75 reviews
36 hotel reviews
Reviews in 37 cities Reviews in 37 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed May 31, 2013 via mobile

My wife and i plus 3 kids have only just come back from here so this is our opinion of the hotel. Rooms are big we had the bedroom and the 3 kids had the lounge with sofa beds no real complaints here kitchen area if you wanted to cook decent sized bathroom with plenty of hot water maid service daily and fresh towels daily. Reception area nice big and very clean. Bar in reception had a little area for the A/I to stand to get served and they still liked you to stand in that area even when the bar was empty? Wine was minging but beer was ok as was the local Malibu. Food hall as this is what it was like was again very clean but the food gets about 3 out of 10 mostly luke warm with little flavour and very samey. Some may like it but it wasnt for us. Outdoor pool areas are huge and plenty of sun beds pool bar isnt self service but staff here are quick and helpfull pool bar snacks are the same each day hotdogs burger chips pizza etc our kids ate here mainly. Indoor pool was a godsend as the weather wasnt the best again nice and clean. Outdoor basketball court and football court again a godsend as all the kids mixed great with each other over the week. Evening emtertainment was rubbish kids mini disco for 30 mins same each night mainly done by a black guy with a blonde streak in his hair who obviously didnt like kids after that some weak singer organ playet etc. A/I stops dead on 11 although you can pay at the bar still.
All in all the kids had a great week and want to go back and although it wouldnt be my first choice i think i would go back. Big thank you to the families we met over the week because your kids looked after ours and visa versa especially to R Truth. Sean and Emma

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 28, 2013

We stayed here for a weekend around the time of the British Olympic Games so this review is a little late. We were not aware that 10 minutes walk away was an area suitable for drinking parties, for example low quality hotels crammed in tight and specially designed bars for stag, hen parties etc. Luckily this hotel is out the way and we would not have known this other area was there had we not gone to the bus station. If you are a group who wasn't to party like crazy then you would be best looking at those hotels (don, juan etc.)
This hotel on the other hand is above a little sloped road which has a few shops and ends up directly at the nice beach that is not too loud, where there a few quiet and clean beach bars. This was our first trip with our child who was 9 to 10 months old. We went all inclusive to make our lives easier and this was a good choice. The food here was excellent and enough choice. One of the best all inclusive restaurants I've stayed at. There was a great selection of meat and fish as well as the chips and burgers. Salads, deserts, were all good and our daughter made such a mess. Some things she didn't want so no problem , just help ourselves to something else. The staff were excellent, polite and quick. The pools are nice and the splash pool was great for the little one. We all felt safe here. Plenty of other couples and families and no horrible drinking parties. The apartment was by clean and spacious enough with spare sleeping in the living room. We didn't use any entertainment but we didn't need that for this visit. Our needs for our first holiday abroad with the little one were met.

Room Tip: Check your view for the apartment and make sure its a decent one.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgwater, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 25, 2013

If you are going to Lloret de mar, i recommend Aparthotel Costa Encantada, so very clean !, i am so fussy with hygiene, really impressed, for value for money, beautiful swimming pools and great staff.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford-upon-Avon, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 21, 2013

The Hotel was behind a petrol station and a good 10 minutes walk to the beach across several busy main roads. The whole hotel and pool were spotlessly clean and the room was spacious and comfortable.
My daughter and I found the reception and bar staff to be at best indifferent and at worst rude or miserable. No assistance was given on arrival at 11pm to either find our room or to help with carrying our luggage. No apology was given when twice our door card failed to work and we had to trail down to reception from the fifth floor to get a replacement. The evening entertainment was poor and appeared to be mainly watching football on large screen televisions in both the bar and the disco.
The food in the buffet style restaurant was often cold and unappetising. We were twice served wine at the bar that was undrinkable , although it was replaced when we complained.
We would not recommend this hotel or return there in the future.

Room Tip: Ask for a pool view as not all do. Ours was on the top floor with a view of a driveway.
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  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aparthotel Costa Encantada

Address: Cami de Santa Cristina a les Alegries, s/n, 17310 Lloret de Mar, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool
Hotel Style:
#4 On the Beach Hotel in Lloret de Mar
#6 Family Hotel in Lloret de Mar
#10 Luxury Hotel in Lloret de Mar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aparthotel Costa Encantada 4*
Number of rooms: 284
Official Description (provided by the hotel):
Situated in the residential area of Fenals 600 metres from the beach. Come and enjoy the unbelievable surroundings of sea and mountains here at the Costa Encantada, a small paradise of tranquillity. The best kept secret on the Costa Brava.Costa Encantada is composed of 284 apartments. All have fully equipped kitchen with electric stove and all utensils necessary. The bathroom has a tub, shower, hair dryer and other accessories.We also have telephone and satellite TV with flat screen in the dining room. Des on the terrace of the apartments you can admire beautiful views. All apartments are equipped with air conditioning, heating, alarm clock and safe (the safe use of an additional cost).Studio for 2 people:It is a one-room apartment that has two beds, bathroom, kitchen, TV and terrace with views. Apartment of 2 to 4 people:They have a room with two beds, two sofa beds in the room, bathroom, kitchen and terrace. Apartment of 2 to 5 people: They have two bedrooms with two beds, two sofa beds in the room, bathroom, kitchen, TV and terrace with views . Apartment of 4 to 6 people. They have a room with two beds, three sofa beds in the dinning, bathroom, kitchen, TV and terrace with views. ... more   less 
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Also Known As:
Aparthotel Costa Encantada Hotel Lloret De Mar
Costa Encantada Aparthotel Hotel
Aparthotel Costa Encantada Lloret De Mar, Costa Brava, Spain

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