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“Ant infested room, no sleep, dangerous pool & poor food!” 1 of 5 stars
Review of San Juan Park Hotel

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San Juan Park Hotel
2.0 of 5 Hotel   |   Plaza Mil Lenari 7, 17310 Lloret de Mar, Spain   |  
Hotel amenities
Ranked #78 of 128 Hotels in Lloret de Mar
Lisburn
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Ant infested room, no sleep, dangerous pool & poor food!”
1 of 5 stars Reviewed August 30, 2010

Bedroom was extremely basic and very old fashioned. Maid made our beds only once and never changed our sheets. She was great at changing our towels frequently but our floors were never swept nor was any surfaces dusted! Beds were very creaky (every time I turned at night I woke myself up!) and were a step up from a camp bed with thin matresses, I took 2 painkillers every night to help ease the back pain that I woke with every morning. We knew there was no air con but when we asked at reception if we could hire a fan etc, we were told no, so had to suffer intolerable heat (like a greenhouse) in the small room for a week. Only for the fact we were there a week I would have paid to stay somewhere else and actually did go to an internet cafe to see about booking elsewhere!
The bathroom was crawling in ants, they were on the toilet, all over the towels, up the walls, in the sink - EVERYWHERE and we were on the 4th floor!
Due to sleepless nights due to heat and noise, we never made it to breakfast at all as we were so exhausted and usually slept until late morning.
However, in the evening, the food was very very basic and very tasteless. 5 items at salad bar eg. lettuce, carrot, tomato, sweetcorn and some sort of pasta/meat mayonaisse, a something soup sat in a big uncovered and cold, main meal was 5 items, usually a pasta with tomato sauce, a fish, some sort of meat, a veg and potato (usually packet type potato), dessert section was usually empty as people took up to 3 or 4 at a time and only about 10 were brought out at a time so if you weren't fast enough you missed out, though there seemed to be plenty of fresh fruit or tinned fruit in bowls, which again went very quickly! The chap who dished out the food spoke no english so it was difficult for myself as a vegetarian to find out what certain things contained and in the case of my son he took calamari thinking it was onion rings.
There was one waiter to serve drinks and on a couple of occasions we had finished our meal before we were offered a this service so we started to bring our own instead. (€2.20 for bottle of water that cost 50cents elsewhere!)
The pool area was very poor and the actual pool itself had alot of black mould, plus alot of tiles were falling off the sides and bottom, and my son cut his foot on the floor where the tiles were off. Plus it was quite a big drop from the side of the pool to the actual water.
The staff were not very friendly to my son and I personally, they seemed to have alot of returning customers who were more of a priority and non of which were English.
Night times were dreadful! Because of the heat, we had to sleep with our doors open, but shuttered doors shut to let in air which then meant we got alot of noise from other guests that kept us awake. Usually at 3am we were woke by music, chatting, shouting and children crying, and even snoring!!
There was about a 5/10 minute walk into town and about 10/15minutes to the beach, the walk was downhill into town but slightly up hill back to the hotel and through alot of narrow windy streets that had traffic going up and down them!
There was also a very loud groaning noise that was heard approx 2/4 times every minute or so and I finally worked out that it was the noise of the lift engine! I thought the building had irritable bowel syndrome as it was such a loud groan!
All in all I would not recommend this hotel to anyone, especially anyone with children! My son cried for the first 3 days because the hotel was so bad and we holiday usually 3 times a year :(

  • Stayed August 2010, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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39 reviews from our community

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    6
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Middlesbrough, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 16, 2010

The best feature about the hotel is that the pool and sun terrace are on the roof! It gets the sun all day long, it's not overlooked, it has a great view of the nearby area and the hills, and best of all there's a cool breeze up there.

Staff are all extremely friendly and helpful. The hotel itself was quiet, with guests being middle aged couples, older couples, families and the odd group of friends. The hotel next door is more lively - lots of young people there, who are noisy during the day but go into town early in the evening so no problems with noise at night.

Our balcony got the sun in the afternoon and not in the morning - it was great to wake up to a cool room after a good night's sleep. No air con but didn't need it.

Large selection of food at meal times. Breakfast was continental. For dinner there was always side salad, vegetables and a potato dish available alongside the mains, which were at least one meat and one seafood option, often more. Dessert was a choice of fruit, fruit salad, ice cream or a pudding. As a vegetarian the meal selection wasn't great for me but I definitely didn't go hungry.

Great location - right in the centre of town, but a 10 min walk from the main strip so no noise from the pubs and clubs. Plenty of bars and supermarkets nearby.

Downsides - there was no fan or window in the bathroom, we spotted an ant or two in the bedroom but we had a word and they caused us no bother, the balcony is small - just big enough for two seats. No biggies that would make a difference to the holiday.

Couldn't have asked for a better 2 star.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Juan Park Hotel

Address: Plaza Mil Lenari 7, 17310 Lloret de Mar, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
Ranked #78 of 128 Hotels in Lloret de Mar
Price Range (Based on Average Rates): $
Hotel Class:2 star — San Juan Park Hotel 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
San Juan Park Hotel Lloret De Mar, Costa Brava, Spain

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