The 5-star hotel looks like a huge Chinese palace as you approach, with tall pillars and two Chinese lions on each side of the circular drive. The lobby, however, is even more impressive with tall white pillars, marble floors, and golden chandeliers. The hotel boasts two restaurants, a wine bar (but no wine by the glass), regular bar, gym, pool, sauna, massage parlor, and an extensive conference center and meeting rooms.
We were greeted by a large welcome committee that took our luggage and escorted us immediately to our rooms. My room was lovely, with floor to ceiling windows looking out across a large lagoon and Chinese gardens complete with pagodas. Everything was state of the art, with a large king size bed, TV, computer, wonderful shower with two heads, and more than twenty different light switches. I found out later that the hotel was built by the government and they spared no expense on the construction and facilities.
We stayed here for three nights, and it was an enjoyable room and hotel. The only issues had to do with service details, which would prevent the hotel from being 5-star in other countries, but instead be rated around 4 stars. Examples include my room not being clean one day until I called, flowers missing out of empty vases, cigarette containers in the hallway not cleaned soon enough, etc. In talking with other Westerners at the conference who live in China, they mentioned that there was much focus and training in the hotel and restaurant industry on “service” because it is a concept that is perceived differently in China
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- Also Known As:
- Yuehai Hotel Yinchuan, Ningxia, China