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“Nice room but breakfast needs improvements ” 4 of 5 stars
Review of Four Points By Sheraton Yangzhou Hanjiang

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Four Points By Sheraton Yangzhou Hanjiang
4.0 of 5 Hotel   |   No.109 Jiangyang West Road, Hanjiang District, Yangzhou 225009 , China   |  
Hotel amenities
Ranked #8 of 305 Hotels in Yangzhou
beijing
1 review
“Nice room but breakfast needs improvements ”
4 of 5 stars Reviewed July 19, 2014

The hotel is quite new so rooms are nice and clean. People are friendly as well.
But have to say the food could be better. Not much choice at breakfast and taste is not as good as the other same ranking hotels.
The location is not in the center of city but not too far either. Pleasant staying

Stayed May 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review, July 19, 2014
Dear beachaddicted7,
Thank you very much for your detailed and valuable comments regarding your stays. We appreciate your good comments regarding the rooms and services. And thanks for your advice for the food, your comments are important to us. I will share your feedback with our chef, and we will try our best to improve the quality of breakfast. We sincerely look forward to welcoming your back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
    18
    12
    11
    0
    1
See reviews for
3
1
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23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Singapore, Singapore
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 17, 2014

The hotel, although not in a very attractive location with very little around, is very friendly and the rooms are spacious with great furnishings. Good value buffet dinner and breakfast.

If you need to stay in Yangzhou, stay here.

Stayed December 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review, June 23, 2014
Dear gazpott,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Top Contributor
119 reviews 119 reviews
105 hotel reviews
Reviews in 78 cities Reviews in 78 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed April 20, 2014

The room is small but clean. The toilet is also small. The floor corridor doesn't have sufficient sign on where the rooms are. The Chinese restaurant is over-priced. The breakfast is average and there was not enough waiters. Staff are friendly.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review, April 22, 2014
Dear Guest, thank you for the feedback you have provided. Our standard room area is 35 square meters. And all of our rooms feature the signature Four Points by Sheraton Four ComfortTM Bed. For the problem you mentioned for breakfast, an investigation and immediate action will be taken. We would like to thank you again for taking time to review our hotel. Your comments are keys to our continuous improvement. We sincerely look forward to welcoming your back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 10, 2014 via mobile

This was my first trip to Yangzhou and the hotel was recommended to me by a supplier based close to the property. I thought the price was very good and the room was excellent. Always clean, with all the amenities and a quite a nice view of the city.

The only small gripe I have was the service around breakfast, if you waited to order something like an omelette you would be ignored until you actually called someone to assist you.

Other than that and the price of the room service (very expensive), really good hotel and definitely where I will be staying in Yangzhou moving forward.

I recommend it.

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review, January 14, 2014
Dear guest,
Thank you very much for your detailed and valuable comments regarding your stays. We appreciate your good comments regarding the rooms and amenities. My apologies for the service around breakfast you mentioned. We will take actions to improve the service immediately. We do greatly appreciate you taking the time to leave your feedback on our page and we look forward to having the opportunity to welcome you back next time.
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Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 26, 2013

Good breakfast spread. Chefs come all out to serve you and make sure all my European colleagues get whatever they want.
Staffs speak understandable English.
Best part of this hotel is the toilet seats with temperature control and bidet functions!
Didn't get any chance to see or use the hotel facilities! Is a pity!

Stayed December 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review, December 29, 2013
Dear Guest,
Thank you so much for your review and sharing your experience with us.
We appreciate your good comments regarding the breakfast, toilet and services. To ensure everyone have a good experience in hotel, all of our rooms feature the signature Four Points by Sheraton Four ComfortTM Bed. Room facilities include Screen LCD TV with iPod interface, wireless Internet access, a room safe that can accommodate a laptop, tea and coffee making facilities and top quality amenities. We would like to thank you again for taking time to review our hotel and we look forward to having the opportunity to welcome you back next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poznan, Poland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 20, 2013

A nice hotel and staff tried but it was not enough. Good location. Standard rooms but small.

Breakfast in the Chinese style - not everyone likes. Hotel and restaurant was no heating. Service knew the average language angieslki and it was not a standard Starwood.

Room Tip: standard rooms are small.
See more room tips
  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review, December 22, 2013
Dear guest,
Thank you very much for your detailed and valuable comments regarding your stays. We will take actions to improve our staffs’ performance. Our standard room area is 35 square meters.
And all of our rooms feature the signature Four Points by Sheraton Four ComfortTM Bed. Room facilities include Screen LCD TV with iPod interface, wireless Internet access, a room safe that can accommodate a laptop, tea and coffee making facilities and top quality amenities. About the temperature in the hotel, we will try to control it wisely. And we would like to thank you again for taking time to review our hotel. Your comments are keys to our continuous improvement. We sincerely look forward to welcoming your back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
btm1323
Top Contributor
59 reviews 59 reviews
36 hotel reviews
Reviews in 37 cities Reviews in 37 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed December 8, 2013 via mobile

The rooms were big, clean and had a homey feel to it. The breakfast buffet was food as well as the cappuccinos. The bar menu was just so so. Everyone was very friendly. The only downside was that you didn't have control of the temperature in the room. So it got very hot at night. I would recommend this hotel!

Stayed December 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ada l, Guest Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review, December 11, 2013
Dear Guest,
Thank you so much for your review and sharing your experience with us.
We appreciate your good comments regarding the rooms, foods, and services. About the temperature in the room, we will take actions to control it wisely. And we would like to thank you again for taking time to review our hotel. Your comments are keys to our continuous improvement. We sincerely look forward to welcoming your back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points By Sheraton Yangzhou Hanjiang

Address: No.109 Jiangyang West Road, Hanjiang District, Yangzhou 225009 , China
Location: China > Jiangsu > Yangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Spa Swimming Pool
Hotel Style:
Ranked #8 of 305 Hotels in Yangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points By Sheraton Yangzhou Hanjiang 4*
Number of rooms: 247
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