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“Avoid, if you can” 2 of 5 stars
Review of Ramada Yangzhou Casa

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Ramada Yangzhou Casa
4.0 of 5 Hotel   |   No.318 Wenchang Middle Road, Yangzhou, China   |  
Hotel amenities
Ranked #16 of 305 Hotels in Yangzhou
washington, dc
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
“Avoid, if you can”
2 of 5 stars Reviewed May 19, 2013

I stayed here for a couple of nights in late March and would avoid, if i could, in the future. Outside of the rooms, the hotel mostly smells of smoke, the rooms, while updated, are bizarre: bathrooms with glass walls that are completely open to the bedroom. So let's say you are sharing the room, if you are on the can, or in the shower, the person you are sharing with, can see you. It's just kind of strange.

Service was fairly slow, and the restaurant at breakfast was a free-for-all. No seats (no one showing guests to seats) and the food and food selection were not very good. And the coffee was pretty awful.

Also, a few folks from our group used the spa since the hotel offered coupons. My advice: avoid the spa.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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71 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Top Contributor
77 reviews 77 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed December 15, 2012

This is a poor hotel with untrained and dis interested staff. If you want to check in or out , thee is no order to the waiting and if there is a large grips say 5 or more its a rugby scrum. The staff don't help either , constantly turning attention to whomever shouts loudest. The rooms are ok, large bed, flat screen...BUT one enlist channel and constantly frozen sattelite service. Now wifi in room - you have to ask for it, then when it's delivered it works on and off... The worst is the restaurant, which is an endless walk through they hotel. All the food is cold or warm at best, of very questionable quality. Even asking for something from the ala carte restaurant is hopeless.. Their is bar behind reception, which serves gin BuT NO tonic!!! Generally the staff do not speak English. The rooms all smell of smoke and are a bit damp in winter also. This is china from 10 years ago. Not very good at all.

Room Tip: Look to high room and above main block not wings, restaurants on right side of hotel but dont bother...
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  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
China
Top Contributor
61 reviews 61 reviews
38 hotel reviews
Reviews in 27 cities Reviews in 27 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed September 23, 2012

I can't tell you if the rooms are big/small, comfortable or otherwise. I only wanted a cup of coffee and a slice of chocolate walnut cake from the lobby bar when my partner and myself were the only customers on a quiet Saturday afternoon. There were two other couples in the lobby bar but they were actually surrounded by luggage and sleeping. Ambient indeed.

We seated ourselves and waited. We waited for ten minutes (ample time to study the limited menu and actually memorise it). The girl at the tour desk played with her mobile phone, slurped her tea and finally fell asleep across her desk.

The girl behind the elevated bar/counter skillfully avoided eye contact. My partner waved at her frantically and she disappeared completely. I went over and climbed up the stairs to the counter where she had been standing. She was crouched behind the bar, putting items into bags. I asked her who I should ask if I want to eat and drink in the lobby bar. She reluctantly got up, climbed down the stairs and took a menu from a table. I explained that I didn't need a menu as I had looked at it for quite some time. She shrugged. We left.

This hotel is only two years old but the design and atmosphere remind me of the three star Chinese wedding hotels. It is a great pity as the hotel is in a great location for sightseeing. It sits on the "Grand Canal" of Marco Polo fame and in fact, the Marco Polo museum is directly across the river from the hotel. The East Gate of the old city wall with its old-style walking street is also just across the river.

Due to the lovely location, we had considered staying here. Obviously the lobby bar experience destroyed that notion. As we left (without coffee or chocolate walnut cake), we saw two other foreigners who were staying there walking to the Mingtien Coffee Language cafe across the street. Anyone who has lived in China for some time can attest to the blandness of food in these restaurants. This isn't a good advertisement for the offerings at Ramada. Maybe those other foreigners waited in vain for service too.

Yangzhou has many boutique hotels that have been built inside old imperial gardens. These are much friendlier and more atmospheric. Choose one of those!

Room Tip: Choose one of Yangzhou's lovely boutique hotels.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Arlington
Top Contributor
133 reviews 133 reviews
35 hotel reviews
Reviews in 75 cities Reviews in 75 cities
80 helpful votes 80 helpful votes
1 of 5 stars Reviewed May 30, 2012

I tried to make a reservation for this hotel on line, through the Ramada web site. It showed no vacancies for non-smoking rooms (four months out). So I called Ramada. The representative confirmed the same information -- no non-smoking rooms available. I had thought the new China was making progress in providing a more healthful atmosphere, at least for foreigners. Not at the Yangzhou Ramada Casa. [We did not stay there, but TripAdvisor insisted I put in a date below.]

Room Tip: Don't go unless you like breathing stale smoke, or don't need to breathe.
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  • Stayed May 2012, traveled with family
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qingdao, China
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 29, 2012

Enetering the Ramada Yangzhou Casa is quite nice. You feel right at home in a nice 4 Star environemt of an international hotel. Service is nice at check in. Unfortunately that enthusiastic feeling will not last for long...

Entering my room I was immediately searching for the door to the living room - unfortunately the room was just that small. After opening my suitecase I litteraly could not open the door anymore. To safe more space the designer integrated the shower, toilet and wash basin into the room just splitting each of this sections with a glassdoor. So steam from showering will swirl onto your bed : (

The shower is quite nice, hot water and lots of water avaiable. TV has CNN, star movie and discovery channel, but is also pretty limited to these three channels. Wireless LAN is only available in the lobby and restaurants, although internet LAN cable is available in every room for free. So no Iphone but Laptop ;)

Getting into sleep I found out that the builing is completly covered with white neon lights. Whatever room you are in - there is a line of white neon lights just outside your window. There are light tight curtains but left and righthand side of that curtains a little light comes in.

What really upset me was the buffet. Breakfast buffet was included in my rent. The first evening I dared to use the dinner buffet also. Both was in a horrible mess. The variety of food was limited - but OK. Im In Yangzhou and not in Shanghai, right. But the food was not fresh at all. The camembert on the cheeseplatter sticked on the platter and was hard from the top, so it was there for several days without replacement. And right - in the morning there was the same old cheeseplatter there that I had seen in the evening. The 1000island dressing was dark red. After complaining they replaced it with one that was fresh made and had just right color - so no problem of recipe. One nice fact of the buffet: Longdrinks were for free, but no Coke! Unfortunately the did not agree that a vodka cola without vodka would count as a longdrink...

Room Tip: Go to Nanjing
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  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York City, New York
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed May 20, 2012

Stayed in this hotel for three weeks for work. I wanted to like it more than i did. First off- the English was very very limited, which was quite frustrating since my stay at the hotel required quite a few calls to guest services...

the worst part about this hotel for me was the climate control. My company had booked me a room on the East side of the hotel and every morning it was 27 degrees Celsius- no matter how many times I called it was sooo hot- apparently they aren't in to airconditioning. I finally switched to a room on the North side which was much cooler (around 24) but I am just floored at the fact that a "western" hotel won't turn on their air conditioning in May. that is the main reason I give this hotel a low rating.

Other than that-they dont have wireless in the rooms and I was having a trouble with my wired connection- so they brought my a wireless router which was nice- they should have wireless in the whole hotel.

Last comment regarding the restaurant- breakfast and dinner were the same exact food for a few days in a row. NEEDED new options bc you cant eat both breakfast and dinner there. No matter how tired I was after a long day at work I would refuse to eat in the hotel because it was so bad.

The only reason I gave this three stars instead of two is becaues the location was good, the rooms (on the north side not on the east) were fine and I can't imagine there is much better options in Yangzhou for Western hotels.

Room Tip: Don't stay on the East side if you dont want to be in the heat
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  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deutschland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed May 12, 2012

Employees hardly speak English. The rooms are not clean and the non-smoking rooms all smell like smoke. On the non-smoking floor you find butts in the public ashtrays on the corridor.
I specially reserved a quiet room and during the night time I heard the AC of the building. It was so loud that I couldn’t talk to another person without raising my voice. During the daytime they have construction work going on with drilling noise.
The western breakfast is done with ropy baguette and filter coffee. Cappuccino they don’t know.

  • Stayed May 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Yangzhou Casa

Address: No.318 Wenchang Middle Road, Yangzhou, China
Location: China > Jiangsu > Yangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 305 Hotels in Yangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Yangzhou Casa 4*
Number of rooms: 320
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