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“International ... please ...” 3 of 5 stars
Review of Zhangjiajie International Hotel

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Zhangjiajie International Hotel
4.0 of 5 Hotel   |   No.42 Sanjiaoping, Yongding District, Zhangjiajie 427000, China   |  
Hotel amenities
Ranked #31 of 365 Hotels in Zhangjiajie
4.0 of 5 stars 53 Reviews
seoul
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“International ... please ...”
3 of 5 stars Reviewed May 7, 2013

One could suppose by 'international' that the hotel caters for guests other than Chinese. A reasonable level of English perhaps? A helpful concierge? This hotel boasts neither. Not even a map of the town/area is available at reception. Zilch. Foreign television? One news channel. We tried to use the gym which was locked. They did open it up but the machines were few and far between and then they charged us. On a second visit it was padlocked again. No sign of a beauty salon, sauna or most of the stuff advertised. The foot bath was totally weird, an amalgam of a foot wash and body massage which didn't inspire confidence. Positives were nice big room, good bathroom and towels, bathrobes. Breakfast was great for massive eaters of all things Chinese but I did manage to get an egg (the cook only knew fried) and a slice of toast with a decent cup of tea. Would not stay here again.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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53 reviews from our community

Traveler rating
    12
    25
    11
    5
    0
See reviews for
3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Byfield, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 16, 2012

Pretty disappointed especially after an overnight hard sleeper train trip.. arrived at hotel and it took several staff, our cab driver and another guest for our Agoda booking to be accepted. Was given the incorrect room at first and as none of the staff spoke English well it was difficult to get the correct one - our translator app was invaluable.

Room did not have washing machine ( as advertised ) staff told me there was no laundry service available and the pool (in real life) was dirty, empty and overgrown. Had been saving washing as we thought we would have a machine.. are Travelling for quite a distance so used the bathroom sink.

24 hour restaurant turned us away again really disappointing as we had not eaten since the night before on the train and could not locate a restaurant in walking distance. Ate chips. Following the first encounter however, the restaurant staff were great and shared a great sense of humor.

Several staff were wonderful but some were inexplicably rude which I found upsetting as I did not understand why. The hotel wasn't walking distance from / to any attractions and the tour desk did not have information in other languages.

We understand that Travelling in a foreign country means no familiar language the rudeness was the issue for us. Would have moved hotels but did not have time. Absolutely loved the Zhangjiajie national park and Tienmenshan Mountain, staff there and taxi drivers great. Will not go back to hotel.

Room Tip: do not stay here
See more room tips
  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Berlin
Top Contributor
70 reviews 70 reviews
57 hotel reviews
Reviews in 49 cities Reviews in 49 cities
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed April 17, 2012

It seems some people describe a different hotel since the Zhangjiajie International is about 7km from the Railway station away (taxi 20Y) at the edge of the city.

Pros:
- big rooms
- free high-speed LAN-access in the room (however most .com and .de adresses were blocked, so I had to use a VPN)

Cons:
- Bed mattress is VERY hard (feels you sleep on a rock)
- lots of mold on the walls
- AC a bit noisy, although we had only 10°C outside temperature the AC-Heating did not work
- Windows and Walls not soundproof (be prepared that the Chinese Tour Groups will wake you up latest 6 am, alternativly the construction work closeby).
- At the edge of the City (you always need a taxi if you want to go to a good restaurant or shopping)
- Food in the Restaurant was very greasy with tons of glutamate and pricey for chinese standards
Breakfast only chinese style (ricesoup, fried rice, curry)
- No english spoken at Reception

  • Stayed August 2011, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Hobart, Australia
Top Contributor
251 reviews 251 reviews
53 hotel reviews
Reviews in 60 cities Reviews in 60 cities
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed April 5, 2012

A clean, comfortable modern hotel with all the amenities you would expect. Bathroom includes a bathtub as well as a shower and good amenities. The breakfast offered excellent choices particularly the freshly cooked noodles. Staff were friendly and helpful. Only stayed one night but would definitely return.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Francisco, California
Top Contributor
70 reviews 70 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed July 18, 2011

Based on a Hong Kong travel agent's recommendation, we booked this hotel for 2 nights while visiting Zhang Jia Jie National Park. Convenient location within walking distance from the train station. Although we chose to hire a taxi because of all the luggage we had. The room is comfortable and clean. Modern bathroom but a bit small. The hotel staff was polite. Bell boy was very helpful with our luggage and getting the taxi. We also had dinner at the restaurant the first night and found the food quite good. Buffet breakfast was plentiful, many selections to choose from and of good quality as well. If we ever return to Zhang Jia Jie we definitely will stay at this hotel.

  • Stayed October 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Top Contributor
66 reviews 66 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 12, 2010

Hotel is modern, clean, huge. The breakfast buffet in lobby is not bad. This new hotel has nice, big rooms with modern bathrooms (separate tub and shower). Very generous bathroom amenities. Had a nice dinner at a restaurant across the street. Several minutes walk behind hotel takes you into a shopping area.

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zhangjiajie International Hotel

Address: No.42 Sanjiaoping, Yongding District, Zhangjiajie 427000, China
Location: China > Hunan > Zhangjiajie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service
Hotel Style:
Ranked #31 of 365 Hotels in Zhangjiajie
Price Range (Based on Average Rates): $
Hotel Class:4 star — Zhangjiajie International Hotel 4*
Number of rooms: 226
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