Room was not what we had reserved, front desk rep didnt mentioned this when we checked in, and when we opened the door to the room we were given, it smelled awful. We immediately shut the door and went back to desk. Lady who checked us in said she knew it wasnt room we had requested (but she didnt said anything while checking us in???). No apologies, no nothing except a sour look as she took room key back. VERY unhappy. Unacceptable rooms and worst customer service of our 10 day trip.
- Official Description (provided by the hotel):
- The Best Western Roanoke Rapids Hotel & Suites welcomes you to the half-way point between New York and Florida. You are sure to find this Roanoke Rapids, NC hotel full of charm. When looking at a map of I-95, you will find Roanoke Rapids on the border of NC and VA at I-95 exit 171. The Best Western Roanoke Rapids Hotel & Suites offers a microwave and refrigerator in every room, as well as your choice of wired or wireless HSIA in every room. Attractions near the hotel: Carolina Crossroads, Roanoke Rapids Theatre, Lake Gaston, NC, Medoc Mountain, NC, Haliwa Saponi Indian Tribe, and Roanoke River. In addition, there are several historical points of interest, including museums and festivals, nearby. Local businesses: Georgia Pacific Corporation, International Paper Company, CSX Railroad, PCB Piezotronics and Lowes Distribution Center. Nearby towns: Roanoke Rapids, NC, Rocky Mount, NC, Enfield, NC, Littleton, NC, Halifax, NC, Whitakers, NC, Tillery, NC, Weldon, NC and Emporia, VA. Halifax Community College is located less than twenty miles from the hotel.We look forward to seeing you soon at the Best Western Roanoke Rapids Hotel & Suites! ... more less
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- Also Known As:
- Holiday Inn Express Roanoke Rapids Hotel Roanoke Rapids
- Holiday Inn Roanoke Rapids
- Roanoke Rapids Holiday Inn