I stayed at the Velvet Cloak for two weeks while apartment hunting in the area. The room was better than I expected, and plainly the hotel has seen better days. There was maid service once in two weeks and I had to fight with her to change the sheets and towels. The Continental breakfast was spotty; some days there was no juice, no instant oatmeal, no coffee cups. By the way, the coffee was by far the worst I ever tasted, I bought a jar of instant.
The staff was friendly and helpful and the swimming pool is a delight, very fresh water and clean. However, the billing was problematic. They charged a $200 deposit to my debit card and a $17 processing charge without ever asking my permission. I left two weeks ago, and I am still waiting for the deposit to be returned. And be advised, the tax for a week is $42 on top of the weekly charge, so the first week came to $583.43!!!
I would advise you to go over everything before you check in to avoid unpleasant surprises.
- Also Known As:
- The Velvet Cloak Hotel Raleigh
- Velvet Cloak Hotel