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“Very nice for the price” 4 of 5 stars
Review of Residence Inn Raleigh

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Residence Inn Raleigh
3.0 of 5 Hotel   |   1000 Navaho Drive, Raleigh, NC 27609   |  
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Ranked #38 of 85 Hotels in Raleigh
Como, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very nice for the price”
4 of 5 stars Reviewed August 28, 2013

We were impressed with the size of the room/loft. It was nice having a full size kitchen. Room was clean. Smelled of smoke when we walked in though it's non-smoking. May have been old smoke and the air hasn't been on. Had to call the front desk about ants in the kitchen and had to report leaking dishwasher. Pool and hot tub were nice. Food was delicious and social hour was nice.
We would definitely stay here again.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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179 reviews from our community

Traveler rating
    64
    61
    25
    16
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Charlotte
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 26, 2013

This is one of the most pleasant places I have stayed! The grounds and pool are very well kept and clean.
All staff were pleasant and helpful. Room was very clean. The light went out in our bathroom in the evening and we forgot to mention it before we went out the next morning. That afternoon, maintenance arrived to replace the light bulb and we were puzzled how they knew it needed replacing. Housekeeping had actually reported the bulb needing to be replaced and it was taken care of right away. The breakfast is very good and has a great variety. Location is great. We definitely will stay here when in the area.

Room Tip: We were in a room by the pool and the pool hours are such (10am-8pm) that it was no problem.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Youngsville, North Carolina
Level Contributor
3 reviews
3 of 5 stars Reviewed August 14, 2013

Entered the bathroom and found a cockroach. The AC in our room was noisy and the ice maker scared me, sounds like a fire cracker. Breakfast was good, great choices, I liked that they had something savory.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 12, 2013 via mobile

My daughter loved the pool. Very clean. The location was great. The food was good. The staff was attentive and friendly. We would definitely come back. The dinner social exceeded my expectations. It's a must stay, especially for the price.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 2, 2013 via mobile

We stayed in a 2brm (with a loft) fireplace room. It was very a comfortable stay. My hubby was working locally and it suited his business needs and family needs to boot. The hotel was located about 15 minutes from a great walk around Johnson Lake. We love the Residence Inn because of breakfast included and evening light fare. Coffee all day is a great perk too! We loved our stay here!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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IAD
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 6, 2013

If you are Marriott elite member or on a business trip I would not recommend this place. This residence inn is very run down, need immediate make-over,staffs are burnt out if you compare with other similar residence inns. Personally, check-in staff refused to check out some detail in my reservation which lead to the apparent billing error. It took a while to fix the issue. My experience with front desk staffs, breakfast attendants and cleaning staffs was consistently negative throughout my stay. I could not believe my experience over a month when I tried to fix my billing issue. I guess staffs were not properly trained and too tired of families in pool. I have seen so many family guests in the property pool. The property turned into a sort of mad houses near my unit because of partying everywhere at night. I suggest that you avoid here for any future problems.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Marietta, Georgia
Level Contributor
230 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
5 of 5 stars Reviewed June 26, 2013

It's been a few years since I reviewed this Residence Inn and decided to add an updated review. This has become my "go to" hotel when I'm in Raleigh. There is something about this property that just appeals to me. It's not plush, it's not a resort, It just feels comfortable. There is something about this old style Residence Inn that pulls off the feel of a nicely aged apartment complex. The landscaping is mature and the common and outdoor areas are appealing. To top it off, the location is very convenient to a lot of areas in Raleigh. Plus the price for this property is very reasonable compared to their competition and sister properties.

Since my last stay, they have updated the rooms. My studio room was quite large and comfortable, and most importantly - clean. There is plenty of room to be happy if you needed to stay for more than a few days. As usual, the staff was friendly and accommodating.

As for amenities close by, you have several restaurant choice close by or you can hop on I-440 and travel and exit or two for even more options. There is a Trader Joe's, Kroger and Costco within a mile.

Room Tip: Ask for a room toward the front of the property, as the property backs up to I-440.
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Raleigh

Address: 1000 Navaho Drive, Raleigh, NC 27609
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Free Breakfast Kitchenette Wheelchair access
Hotel Style:
#33 Business Hotel in Raleigh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Raleigh 3*
Number of rooms: 144
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Also Known As:
Residence Inn Raleigh Hotel Raleigh
Raleigh Residence Inn

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