Yeah, I'm not much of a Sheraton fan, and only stay in Sheraton properties when forced to do so by corporate travel or by conference organizer selection.
Upon entry to the lobby, I was greeted by a simply overwhelming "air freshener" smell that gave me a headache within a minute. Checkin was quick and friendly, but my room? I walked in, heard horrendous street noise and quickly realized why: The floor-to-ceiling window overlooking the street (maybe it used to be a sliding door to a since-removed balcony???) had a half-inch gap all the way down. Nothing I could do to "close" it, so to speak, so I called the front desk and said I'd be back down to change rooms. I took a photo to "prove" the issue, and they seemed surprised. I've attached that photo to this review.
They assigned me to a room two floors higher (on 12) which was better. The window/former sliding door assembly looked newer, and there was no gap. But those who mention the fire truck/ambulance noise are right-on. It's a very loud place.
Cleanliness was my main concern; that, and the toilet plunger left in the hallway for the better part of 12 hours...
This hotel is rundown and in desperate need of updating. The bed was OK, but the carpet was worn, the chair was dirty, and the toilet seat was cracked and peeling. I didn't find enough attention to detail in this hotel - the bedskirt was filthy, the shower was full of mold, and paint was peeling from the bathroom ceiling.
On the plus side: there is PLENTY of hot water. So hot, in fact that one need only turn on the hot tap a tiny bit while turning on the cold all the way!
Conference center was nice - looks recently updated. The on-site restaurant/bar was OK, but never very busy.
The only bad thing about the location is the scores of homeless people and beggars who hang out nearby. Kind of frightening, as they are very aggressive.
- Official Description (provided by the hotel):
- Sheraton Raleigh Hotel is near Raleigh Convention Center, Progress Energy Center for the Performing Arts, and the state capitol. Our hotel has 5,000 sq ft of space for weddings, meetings, and events. ... more less
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- Also Known As:
- Sheraton Raleigh
- Raleigh Sheraton