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“Lovely hotel but noisy” 4 of 5 stars
Review of Hilton North Raleigh/Midtown

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Hilton North Raleigh/Midtown
3.5 of 5 Hotel   |   3415 Wake Forest Rd, Raleigh, NC 27609-7330   |  
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Ranked #18 of 80 Hotels in Raleigh
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
“Lovely hotel but noisy”
4 of 5 stars Reviewed March 25, 2013 via mobile

I have stayed here several times and it is a good location and value. Staff is outstanding with good customer service skills. Very welcoming. Rooms are very clean, nice furnishings and comfortable. I will stay there again because of those reasons but this is one of the noisier hotels I ever stay at as far loud hallway noise levels outside my room.
The noise from the elevator area reverberates all the way down the halls and there doesn't seem to be much that dampens the noise of people moving in the halls and talking. The elevator area and entrance into each room is a hard surface - I think this adds to noise levels. I stay there on business and have to be up early - difficult to sleep when you hear hallway and elevator noises all night long.

Stayed March 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidtownRaleigh, Manager at Hilton North Raleigh/Midtown, responded to this review, April 1, 2013
Thank you for taking the time to write a review. We hope you have a great day!
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400 reviews from our community

Traveler rating
    194
    119
    62
    15
    10
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62
48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Senoia, Georgia
Top Contributor
96 reviews 96 reviews
29 hotel reviews
Reviews in 43 cities Reviews in 43 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 24, 2013

Stayed overnight while attending a function last night. Had been to the Hilton for New Year's Eve this past year and it was great. The room was large and updated. The beds were FABULOUS ! So comfy! Pillows were nice and soft. Hilton seems to know how to run "party" events. Will definitely partonize this hotel and bar again. Had the breakfast buffet this morning and food was great. Waitress we had was wonderful.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidtownRaleigh, Manager at Hilton North Raleigh/Midtown, responded to this review, March 25, 2013
Thank you so much for your awesome review! It is nice to hear that you enjoyed your stay and you will be returning. Hope to see you soon!
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Charlotte, North Carolina
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 22, 2013

I recently stayed at this location for a business trip. The hotel had nice clean rooms, it was very quiet, the temperature controls worked well, and they had a connected restaurant and bar at the property that were both very good also.

Room Tip: The Omelette bar was great in the morning. Be sure to make time for that.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidtownRaleigh, Manager at Hilton North Raleigh/Midtown, responded to this review, April 1, 2013
Thank you for writing a review. We are so happy that your found our rooms to be comfortable and you enjoyed are restaurants. Hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, North Carolina
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2013

Very nice and clean. The staff was very welcoming and pleasant. All the conference rooms had fresh ice water in them. They also had bowls of hard candy which was great. The food at the skybox was good. Service at the skybox was not that wonderful. Took forever to get seated and waited on. At our conference we had food catered by the hotel for breakfast and lunch and it was delicious.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidtownRaleigh, Manager at Hilton North Raleigh/Midtown, responded to this review, March 20, 2013
Thank you for reviewing our hotel. We apologize for the lack of service in Skybox and will share your comments so we can make necessary improvements. However we are very happy to know that your found and our staff welcoming and the food delicious!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mebane, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2013

This is a great hotel to stay at. The facility is clean and the beds are so-oo comfortable. I enjoyed a wonderful night's rest. The staff was very helpful. The elevators moved smoothly. The price is a little high, but all of the Hiltons are a little pricey.

Room Tip: Please call early if you want to get the group rates. I had a room on the second floor and experien...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidtownRaleigh, Manager at Hilton North Raleigh/Midtown, responded to this review, March 20, 2013
Thank you for your feedback,! We are so glad that you found our staff to be helpful and our rooms to be clean and comfortable. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vincennes, Indiana
Top Contributor
115 reviews 115 reviews
54 hotel reviews
Reviews in 56 cities Reviews in 56 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 15, 2013

Stayed here for a conference, booking a meeting room and 2 sleeping rooms. The staff was excellent in helping with all the arrangements and getting things set up for us. One of the rooms was a Jr Suite which was very nicely laid out and furnished but the bathroom I found to be quite small. I had to ask for room cleaning one of the 4 days we were there and they did a poor job, leaving empty beer cans and other items from the night before, pretty well came in and made the bed was all they did. The other room was a standard room with 2 beds. It was in my opinion nothing fancy, just an average hotel room.

Breakfast is not included with your stay unless you are a diamond member, but well worth the money. Buffet has many choices.

Convenient location with local businesses close by, although the traffic is pretty horrible in the evenings (but then again this is Raleigh mid-town). I would stay here again

Room Tip: request upgrade if available to jr suite
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidtownRaleigh, Manager at Hilton North Raleigh/Midtown, responded to this review, March 20, 2013
Thank you for taking the time out of your busy day to write a review. We apologize for the housekeeping issues and will use your comments to make improvements. Glad to know that you will return and hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockwell, North Carolina
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 12, 2013

I've stayed at many different hotels over the years, but this is an absolutely outstanding hotel. The staff was extremely helpful and actually enjoyed helping my wife and I. I was interested in getting an extra herbal tea bag and went to the front desk. They sent up someone from housekeeping with the extra herbal tea bag. She actually brought several tea bags, extra sweeteners and a couple more bottles of water! Service over and beyond the call of duty. I was attending a meeting there that day and they very graciously allowed my wife to stay in the room until well beyond their normal check out time. There is no question which hotel I will stay in the next time I have to go to Raleigh!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidtownRaleigh, Manager at Hilton North Raleigh/Midtown, responded to this review, March 20, 2013
Thank you for your review. We are so happy that your enjoyed your stay and found our staff helpful. Hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton North Raleigh/Midtown

Address: 3415 Wake Forest Rd, Raleigh, NC 27609-7330
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Raleigh
#13 Romantic Hotel in Raleigh
#20 Family Hotel in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton North Raleigh/Midtown 3.5*
Number of rooms: 338
Official Description (provided by the hotel):
Business-oriented Suburban Hotel situated 4 miles from Amtrak station; 5 miles from State Capitol; 15 miles from airport. ... more   less 
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Also Known As:
Hilton North Raleigh Hotel Raleigh
Hilton Hotel Raleigh
Hilton Raleigh
Raleigh Hilton

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