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“Old” 3 of 5 stars
Review of Raleigh Marriott Crabtree Valley

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Raleigh Marriott Crabtree Valley
3.5 of 5 Hotel   |   4500 Marriott Dr, Raleigh, NC 27612   |  
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Free Parking
Ranked #25 of 80 hotels in Raleigh
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Old”
3 of 5 stars Reviewed June 2, 2013

The hotel is overall okay, but it just, somehow, feels old. The staff is okay, the room is okay, even the bar and the elevator are okay - but nothing of these made me want to get back to the same place. The whole place looks like it requires a serious renovation.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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224 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Copenhagen, Denmark
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 29, 2013

I stayed at this hotel for four three nights in relation to business and it was OK, but absolutely nothing more. It had a "used" look and feel and the staff was a bit indifferent - not very engaged. But having said that, it has all you need and there is a huge mall on the other side of the road.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, North Carolina, USA
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 28, 2013

My husband and I stayed at the Marriott Crabtree for an overnight stay for his birthday. We have stayed here in the past, and to be honest, this stay was not as good. The room was ok, but had an odd smell. The bed and pillows were average. Nothing bad about the stay, but nothing great either.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knightdale, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 26, 2013

My stay at the Marriott Crabtree was absolutely wonderful, we live nearby and just wanted a relaxing night away, Jenn at the front desk was very thoughtful when she noticed I was checking in with my two sons who weren't staying but had to checkout the pool before going to stay with grandma! Later that evening we were greeted in the room with a personal note from her wishing us a relaxing evening and even chocolate strawberries! I was so surprised! the rooms are clean and spacious, everything is very nice including the indoor pool. We will definitely choose the Marriott Crabtree when we want to have a nice evening away, it would also be a great place to stay with the family.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
84 reviews 84 reviews
18 hotel reviews
Reviews in 35 cities Reviews in 35 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 23, 2013

This hotel was everything I like about a hotel, friendly greeting, comfortable lobby and restaurant, nice snacks at the bar. The room was clean and comfortable, especially a king sized bed with lots of room to stretch out while watching the flatscreen TV. I felt right at home when I walked in the door after a harrowing afternoon of dealing with traffic.

If I have any comments is watch for the road sign leading to the hotel. During rush hour traffic you will miss it Making a U turn is tough.

Room Tip: Can't say. I think the location of the hotel is great. It's far enough off the road that s...
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  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidenheim, Germany
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 22, 2013

The style of the hotel is modern, the rooms are comfortable, large and clean.
The breakfast buffett offers a big choice - especially a lot of different fruit.
The staff is very friendly and cooperative.
Even the Mall across the street is an "enrichment" for a guest, who stays there some days for a business trip and needs some stressless distraction in the evening...

Room Tip: I think all rooms are quite equal.
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia, Usa
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 13, 2013

This hotel was fantastic....the lobby is so updated and comfortable. You can work at the computer center and watch for your guest or visitors because of the openess of the lobby. The lounge/restaurant was most attractive and the food was ery good and great prices. Ths hotel is located across the street from a lovely mall with up class eateries and shopping. The mall even has an applestore in it. The rooms in the hotel were very comfortable and the atmosphere in the lobby is lovely. The workers were most pleasant and very friendly and helpful...they even printed out directions for us to use to get to Maryland. I really enjoyed my 2 day stay and would recommend this hotel to others.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Raleigh Marriott Crabtree Valley

Address: 4500 Marriott Dr, Raleigh, NC 27612
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Raleigh
#20 Romantic Hotel in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Raleigh Marriott Crabtree Valley 3.5*
Official Description (provided by the hotel):
This hotel near Raleigh Durham International Airport offers 375 rooms for business or leisure guests. Meeting planners find it easy to use the various meeting rooms for special events and weddings. ... more   less 
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Also Known As:
Raleigh Marriott Crabtree Valley Hotel Raleigh
Marriott Raleigh

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