Summary: staff was rude and unhelpful which made for a very unpleasant stay. Also, the floor we were staying on looked like a $29 roach motel.
On 12/18 I stay at this Marriott in order to catch a flight the next morning from RDU. Upon evening check at the front desk I requested that the shuttle take me to the airport for my 8am flight the next day. The associate responded "the shuttle doesn't start until 7am." I then asked what I should do and she stated that I should find another way to get to the airport. She did not give me any taxi information or other options on how to get to the airport; she also rolled her eyes at me when I started to walk away. Is 8 am really too early of a flight for a hotel that advertises free airport shuttles? Also, when I requested information on area restaurants I could eat at they were completely unhelpful. Stay somewhere else other than here.
- Official Description (provided by the hotel):
- Experience modern luxury at Raleigh Marriott Crabtree Valley. Our hotel in Raleigh offers contemporary design that fits the needs of all travelers with casual spaces to connect, a centralized location for groups to meet, and an ideal event venue for family and friends to gather. Guests of our Raleigh, North Carolina hotel will find themselves in close proximity to top business parks and the area's best shopping and downtown restaurants. Unite at Quinn's Sport Bar to catch the latest NC State University game, or work in our smartly crafted lobby and take advantage of our free Wi-Fi. Maintain your routine in the hotel fitness center or enjoy a poolside cocktail party, and save money with creative packages and special offers. Raleigh Marriott Crabtree Valley is ideal for business travelers and the local community to mix and mingle. ... more less
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- Also Known As:
- Raleigh Marriott Crabtree Valley Hotel Raleigh
- Marriott Raleigh