Some girlfriends & I decided to try a new place during Downtown Restaurant Week & Oro sounded very good & different. Well, we were all VERY impressed with the decor & the menu. Definitely did not feel like we were in Raleigh which was very fun. The executive chef came by our table to greet us before we had even been served, which was a very nice touch. All of our 3 course meals were delicious. They were hot, tasty & very unique. Also, the plating was exquisite. However, our server really put a damper on the entire evening. She had an attitude from the moment we sat down. We were there to have some time away from the "duties" of our families and were expecting to be well taken care of in a high class dining atmosphere. For whatever reason, she seemed put out with us so pretty much ignored us all evening. The only out of the ordinary request that we had was we asked for a different table because the AC unit was dripping condensation on our table, in our glasses, on our heads, etc. She said they were completely booked and it was just water :-(. Not good customer service at all. We finished our meal with coffee which was never refilled. Our checks took forever to come and our payments to be processed. We would have all easily given this restaurant a 5 but just could not because of the poor service. We'll try again & hope to get another server. By the way, the person who actually brought our food to the table was lovely & had a great attitude!
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