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“Great location, nice staff” 5 of 5 stars
Review of Comfort Suites Arena

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Comfort Suites Arena
2.5 of 5 Hotel   |   1200 Hurricane Alley Way, Raleigh, NC 27607   |  
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Ranked #24 of 80 Hotels in Raleigh
Birmingham, Alabama
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great location, nice staff”
5 of 5 stars Reviewed October 7, 2009

Stayed at this hotel with friends to attend a concert and I was very pleased with the hotel. I thought it looked really dated and kind of gloomy in the pictures on the hotel website so I was a little unsure of what to expect, but was pleasantly surprised. First of all this is THE place to stay if attending an event at RBC Center or Carter-Finley stadium. It really is a very short walk to both. Also within easy walking distance is a sports/bar grill (Backyard Bistro), a Wendy's, and a convenience store. The hotel has plenty of free parking for guests. We had a 2 queen room which has 2 comfortable beds, a tiny kitchenette area with microwave, sink, cabinets, and a dining table, a sofabed, and small/older TV. While not huge it was roomy enough. Being so close to the stadium and the crowds leaving it, I was a little worried that there would be a lot of noise as people left, but it was nice and quiet. Best of all was the staff, they were genuinely friendly, quick, and helpful to customers. Free wifi worked great. All in all a very nice stay and I'd go back any day. If I had to criticize anything I'd say the carpet and TVs could use some updating, but no biggie.

  • Stayed October 2009, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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89 reviews from our community

Traveler rating
    43
    25
    11
    5
    5
See reviews for
21
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Chesapeake, Virginia
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 26, 2009

Stayed there for the WWE RAW event with my 2 boys, ages 10 and 11. The hotel room was absolutely beautiful...The continental breakfast was very good.

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 17, 2009

My husband and I stayed here for one night during our week in North Carolina. The hotel was ok. Our first room had a broken toilet and we had to move to a different room. The rooms were huge which is always a plus and relatively clean. The staff were pretty clueless about everything we asked about. It got to the point that we just didn't ask questions anymore because they basically didn't know any answers. Breakfast very mediocre at best. Halls in need of an update. I can sum it up by saying if you pay more than $80 a night for this room you're wasting money. Not the worst we stayed at, but needs a little work for sure. Also, not in walking distance to the fairgrounds like we were told.

  • Stayed July 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Charleston SC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2009

We stayed at the Comfort Suites Arena on 3/21/09. I chose it because it was the closest to the RBC Center, less than a five minute walk.The hotel was clean & quiet.The room was large & comfortable. I would stay again the next time we see the Hurricanes play.

  • Stayed March 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oklahoma City, Oklahoma
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 10, 2008

Recently stayed at this hotel for a business meeting at the university. The rate was slightly discounted for people attending the meeting. The staff was always friendly and went out of their way to help us. The shuttle took us to dinner a few times and also the airport. The continental breakfast in the morning was better than most places. Also they had free wine/beer and snacks every evening 5-7pm, Mon-Thurs. for guests. The pool was nice and clean. The room was much larger than expected with a mini-fridge and microwave, dining table, living room area and two comfortable queen beds. Overall we were very impressed and will stay here again for upcoming meetings.

  • Liked — Overall value
  • Disliked — workout room is small
  • Stayed June 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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ohio
1 review
1 of 5 stars Reviewed March 24, 2008

When I made my reservation, I was told there was a Damons next to it. There is but it is CLOSED!

I was told there is a shuttle service to airport, Nothing after 4 on Sunday.

I was told because of the weekend I was there, a lot going on, AAA wouldn't be honored. Found out people staying there ,some were honored.

Don't believe what they tell you!

Stayed March 2007
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Pittsburgh
Top Contributor
185 reviews 185 reviews
31 hotel reviews
Reviews in 59 cities Reviews in 59 cities
167 helpful votes 167 helpful votes
3 of 5 stars Reviewed January 18, 2008

STayed here when we went to the RBC Center to see a Hurricanes game. Didn't spend hardly any time in the room, but it was comfortable. If you are going to the RBC Center I would recommend staying here. You can walk there and back.

Stayed February 2005
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Additional Information about Comfort Suites Arena

Address: 1200 Hurricane Alley Way, Raleigh, NC 27607
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Romantic Hotel in Raleigh
#25 Family Hotel in Raleigh
#27 Business Hotel in Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Arena 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Comfort Suites(R) Arena is conveniently located across from the PNC Arena, home of the Carolina Hurricanes. This elegant all-suite hotel is just minutes from North Carolina State University, Carter-Finley Stadium, North Carolina State Fairgrounds, Governor James B. Hunt Jr. Horse Complex and North Carolina Museum of Arts. The hotel features elegant ambiance and amenities including:Spacious and elegant suites with refrigerator, microwave and sofa beds, 42" LCD Televisions with high-definition programming, Backyard Bistro Sports Bar & Grille at the hotel entrance,Free wireless high-speed Internet access,Evening receptions with beverages and appetizers every Tuesday and Wednesday, "Your Morning Breakfast" is full of hot and delicious options, making breakfast at the Comfort Suites Arena the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meats, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.Guests of this Raleigh, NC hotel will also enjoy free local calls and a free weekday newspaper. Workout in the state of the art exercise room with cardiovascular equipment, or take a dip in the seasonal outdoor pool. Business travelers will appreciate conveniences like free high-speed Internet access in all rooms, business center, two-line telephones with voice mail and access to copy and fax services. The two meeting rooms accommodate up to 40 people for most events and business functions. ... more   less 
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Also Known As:
Comfort Suites Arena Hotel Raleigh
Comfort Suites Raleigh
Raleigh Comfort Suites

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