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All 79 Raleigh hotels

BEST WESTERN Raleigh Inn & Suites: Traveler Reviews

3618 New Bern Avenue, Raleigh, NC 27610-1233
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Ranked #35 of 79 hotels in Raleigh
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56 reviews from our community

    Trip type
Traveler rating
    21
    17
    7
    6
    5
Date Rating
Danbury
1 review
3 of 5 stars Reviewed December 4, 2012

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
Ask PAMELA L about BEST WESTERN Raleigh Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Morristown, Tennessee, USA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“"I'll be back"”
5 of 5 stars Reviewed November 16, 2012

The place was clean, the staff and management very cordial and helpful and housekeeping staff all very pleasant, especially the manager Nikki and front desk person Eva. They did go out of their way to assist me and make stay enjoyable. The indoor pool and fitness room was important to me because I can unwind. All the rooms have large flat screen TV to watch and relax.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask John K about BEST WESTERN Raleigh Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raleighinn, General Manager at BEST WESTERN Raleigh Inn & Suites, responded to this review
November 17, 2012
We thank you for yourtime in filling the survey and appreciate yourbusiness.
Thanks once again and you have a Happy Thanksgiving.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
1 helpful vote 1 helpful vote
“home away from home”
5 of 5 stars Reviewed November 15, 2012

iv been to this hotel for the last coulpe of mouths the staff is very nice eva is the one who always makes me feel like im at home always talking with a smile on her face any thing i need to know or help finding a place eva goes out of her way for me and for other guest that iv seen ill be back and thats the only hotel ill stay at very clean rooms are very big and clean thanks eva for careing

Room Tip: corner rooms are the best so quite even when the motel is full
See more room tips
  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Mario C about BEST WESTERN Raleigh Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raleighinn, General Manager at BEST WESTERN Raleigh Inn & Suites, responded to this review
November 17, 2012
We appreciate your business and loking forward to see you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Wonderful Stay :)”
5 of 5 stars Reviewed November 14, 2012

A dear friend from Western Kentucky and I had not seen each other in 14 years. She flew in to Raleigh and I met her there. We stayed at this Best Western and we were both very pleased. The place was clean, the staff and management very cordial and helpful and housekeeping staff all very pleasant. I generally check hotel ownership, management prior to booking as I travel a good bit and have stayed at some not so great places by my own error of not asking questions. This place across the board was wonderful! I, in the future am looking to re-locate to the area and the front desk clerk, Russell was VERY helpful in informing me of the area. I even asked in regards to using the pool and they checked and showed me the pH levels. The only negative I can think of is that we both agreed the beds were a bit hard, yet there's nothing like sleeping in your own bed. Highly recommend.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask L W about BEST WESTERN Raleigh Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raleighinn, General Manager at BEST WESTERN Raleigh Inn & Suites, responded to this review
November 17, 2012
Thank you for your time in filling the survey and for your valuable business
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jasper, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Thank you!”
4 of 5 stars Reviewed November 11, 2012

The manager of the hotel was extremely helpful. I was traveling for business and my boss and I were extremely comfortable. The rooms were very clean. The beding was very nice. I appreciate how wonderful the staff was.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Sherry C about BEST WESTERN Raleigh Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raleighinn, General Manager at BEST WESTERN Raleigh Inn & Suites, responded to this review
November 13, 2012
We apreciate your business and looking forward to many such business trips
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about BEST WESTERN Raleigh Inn & Suites

Also Known As:
Best Western Raleigh Inn And Suites
Best Western Raleigh Hotel Raleigh
Best Western Raleigh
Raleigh Best Western
Address: 3618 New Bern Avenue, Raleigh, NC 27610-1233
Phone Number:
Region: United States > North Carolina > Raleigh
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Raleigh
Price Range: $
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